Cineplex Recensioni 

Neues Cineplexx SCS/Wien: reine Abzocke. Tickets können online nicht reserviert werden. Am Kino-Montag (normal zum Preis von EUR 8,00) kostet ein Ticket EUR 21,50. Der Ticketpreis ausgewiesen am Ticket ist EUR 15,60, die Differenz ist für den Welcome-Drink, den man nehmen muss. Der alkoholfreie "Drink" ist ein Sodawasser mit einem Fitzelchen Zitrone und entweder Beeren- oder Holundergeschmack. Unpackbar. Geschmacklos un extrem überteuert, konnte man auch nicht mit in den Kinosaal nehmen. Bin sehr enttäuscht, bin dort für längere Zeit kein Kunde mehr.

Getränke und Essen komfortabel mit app vorbestellt, super Service. Dann war es aber unmöglich ein Bier im kurzen Weg direkt an der Theke nachzubestellen - es warten ja alle, hinten anstellen. Schade, dann eben in einem anderen Kino

Cineplex film Aachen und beautiful wow smile film Aachen ja ist ein liebe Amerika und England und Japan und NFL FOOTBALL UND MLB BASEBALL UND NBA GAME JA UND FILM MASTERS OF THE UNIVERSE UND BATMAN UND CAPTAIN AMERICA UND TERMINATOR UND ROBOCOP UND RAMBO UND STREET FIGHTER UND STREET FIGHTER 2 THE ANIMATED MOVIE UND GODZILLA UND SPIDER-MAN UND X-MEN UND THE EXPENDABLE UND RESIDENT EVIL WOLCOME TO RACCOON CITY UND DOOM DER FILM UND TEKKEN UND FILM UND UNCUT jetzt Film Ja Like gut wow super

Me and my friends went to CINAPLEX to watch willy wonka on the 15th of January at 17:15pm. There was only 3 people in the room (except us). Before entering a blonde employee was rudely staring at us and judging our outfits. When we were inside, we wispered to eachother a few times. Then we decided to go down to the front row to have a better view. And then that blonde employee came up to us and told us to shut up! Then she sat a row behind us and was staring at us. 2 of my friends went to the bathroom after the employee left the room, and they saw her out side. She started screaming at them, telling them they are not supposed to leave and that they have to go back and shut up!? They came back in the room crying telling us that the blonde employee started screaming at them, telling them to shut up once again and she did not let them go to the bathroom. She also told them that she got a lot of complaints about us, even though there where only 3 people in the room except us. We did not have a pleasant experience, And we will DEFINITELY not be returning back

Kontakt ist kaum zu finden.
Es gibt nur schriftliche Anfragen.
Ich versuchte es über die offizielle E-Mail-Adresse, bekam keine Antwort. Nächster Versuch, Kontakt über die verstecke E-Mail-Adresse im Impressum.
Nach Wochen wieder keine Reaktion.
Wurde noch nie in meinem ganzen Leben so schlecht, unverschämt, respektlos, behandelt. Anscheinend sind so einem großen Konzert die Kunden völlig egal.
Die Homepage ist qualitativ eine Zumutung, unübersichtlich, umständlich, Filme können teilweise online nicht vorreserviert werden.

Leider ist seit dem Umbau das kinoberlebnis keines mehr.
Der kino Flair ist verflogen.
Es gibt keine Sitz bzw abstellen Möglichkeiten von Getränken. Es sieht alles sehr unfertig aus.

Es fehlen dazu noch einfach die klassischen kino Poster

Horrible experience trying to rent a movie online. Attention Cineplex: Fire the people that take care of your website.

As a result you are losing money. It's 2023, Hire someone else, heck hire me. This ain't rocket science. Your web people suck

Wir hatten einen Gutschein da bei unserem vorigen Film ein Problem aufgetreten ist. Leider war der Gutschein mit einem Ablaufdatum versehen, was ich absolut nicht nachvollziehen kann! Daraufhin habe ich beim Kundendienst nachgefragt, ob wir den Gutschein verlängern können (da ging es um 2 Monate). Die Antwort war daraufhin - Nein, dass geht nicht, da es sich um einen Reklamationsgutschein handelt und dieser kann nicht verlängert werden! Absolut unverständlich warum das nicht geht. Da überlege ich mir wirklich, nochmals Cineplexx zu gehen.

Hat Cineplex kein Geld mehr für richtige Webdesigner?? Die neue Webseite ist so was von unübersichtlich und schlecht.

Can't purchase tickets online. Claiming my postal code doesn't match my credit card. Thing is, it is my postal code, and is the one on the card. The only problem I have is with them. W T F?

Tried calling customer service to try another way. Other then PayPal, there is no other way. So I'm stuck having to go to the theater and taking my chances with what's left. I don't have, nor want, a PayPal account. Based on my time constraint, I have no choice but to go to this theater. If I wasn't taking someone to see a specific movie my boycott this place. Why can't Landmark Cinemas New Westminster show Silent Night on earlier showing on the weekend. You rock Landmark Cinemas, besides this that is. 🖕Cineplex.

I tried to buy a ticket online. I didn't want to create an account but I was unable to purchase without one so I begrudgingly created one. The site then wouldn't let me log on without two step verification, which requires a phone number. I tried to get around that for awhile but eventually caved to that as well. They then charged me a fee for booking online, as though they were doing me the favour of making me jump through all these hoops. Booking online gives them early confirmation of audience turn out, they receive the tender in advance, and it cuts out the employee. If anything, there should be a discount for buying online. And after all that, I can't figure out a way to delete this stupid account I didn't want. I did discover that they signed me up for promotional emails with the account creation, another thing I didn't want. I'm actually so furious. They've strong armed and coerced me and then penalised me for the trouble. Be freaking for real.

Wir hatten am Sonntag den Film Napoleon angeschaut. Die Sitzen sind sehr schmal sowie die Rücklehnen sehr niedrig. Dadurch wurde man von so manchen nicht so rücksichtsvollen Kinobesucher kontaktiert. Zudem ist die Soundanlage nicht so ansprechend im Vergleich zu anderen Kinos. Des weiteren war das Kino selbst sehr schmutzig (Essensreste überall auf dem Boden) Toiletten unsauber.
Eine stabile und gute Zukunft für dieses Kino sieht anders aus.

I went to a movie at cineplex Kirkland in Montreal yesterday. It was FREEZING in the theatre. To the point where ALL movie goers were wearing their winter coats to watch the movie. I went to complain to a staff member and was told “yes people have started bringing blankets to watch movies”. After speaking with the manager she admitted the heat was not in the theatre. She said she would turn it in but it would take several hours to warm up the theatre. Tickets are not cheap for movies and to not turn on the heat is inhumane in our cold winters. Shame on Cineplex. I will not be back!!

Garbage
Movie quality is terrible and Customer Service is just as bad

I have used the cineplex app on my device to watch and cast movies for a few years. Today absolutely none of my devices supported so I (tried) to get a refund on my purchase. They do not offer refunds! I cannot purchase a movie and cast to my tv in my own home and they do not offer refunds. Account deleted. Bye cineplex.

I’m giving cineplex one star only because I cannot give them zero stars. The app frequently does not load the rentals in “My Library” and there is no one I can talk to for assistance. The +1-800-333-0061 listed as customer service does not work. This company is a scam and has zero customer service which they must know given the abysmal rating on trust pilot and clearly they do not care. Stop giving this company your money. Support all other physical theatres and online streaming platforms before cineplex

What an endless waste of time. Every single time. These people, for some bizarre reason, are under the impression they need a website that needs to be as secure as Fort Knox just to log in. It's just a simple movie ticket. The password requirements are by far, the longest most complicated password requirements out of the other 160 secure sites I use on a regular basis. Many of which are banking and credit card sites. On top of that, a forced 2 step verification process to even log in after you have typed all that in. Multiple times. All to pay them your money. And nooooo, not just for the one movie ticket. But for the fleecing of an additional fee for the pleasure and the honour of using their disfunctional website to give them your money. All this for a movie ticket. After you finally get in, it can take up to 30 more minutes even AFTER you have already selected your theater, movie, time and seats just to check out. And horror of horrors if you fudge the longest most complicated password that even AI would struggle to remember just trying to log in, to give them your money, and then give them more of your money, for the privilege of the horror of giving them your money, for a movie ticket, and have to reset your password over and over again. Ya, one freakin movie ticket. What a huge waste of time. Faster and less frustrating to stand in line for 30 minutes at the theater.

Werbung zu lang. Kinosaal zu kalt.

Is there a zero stars? I have bought several movies on my TV from Cineplex and now the app doesn’t work because Cineplex says they updated there app so my 5 year old tv is to old. Cineplex will not refund the movies I bought from them as they say I need to buy a new TV.
Don’t buy movies through Cineplex.

Went to their cinema in Hawthorne, QLD to watch Equaliser 3 and thanks to their incompetence missed 15 minutes of the film as the screen suddenly went blank, the volume went off and the lights came on. 5 minutes later the sound came back on but the lights remained on and the screen black. Eventually after more people went to complain and after a 15 minute delay the film was put back on but not rewound so we missed a chunk of the film. At the end all the staff had disappeared, the counter was all locked up and the exit doors left open so there was no one to complain to. Very, very disappointing.