Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

What an amazing service and professionalism I have received from Robyn. Thank you so much for all your help and fantastic work. Recommending you and Choices to my friends and colleagues. Thank you aga... Leggi di più

Valutata 5 stelle su 5

I have recently had a tenancy end and the house left in very poor condition. Rachel Nichols has been outstanding in handling the return of the deposit as well as arranging the refurbishment works. Rac... Leggi di più

Valutata 5 stelle su 5

Nicky Dunn was brilliant when a leak was reported by the flat below mine on Good Friday. She quickly managed to get hold of the tenants and found a plumber who went round and sorted out the problem. I... Leggi di più

Valutata 1 stelle su 5

Just viewed a studio apartment in Camelot Court. Ifield. Crawley. West Sussex. There was mould in kitchen cupboards and also in the main living/sleeping area. Absolutely disgusting. Tenant's are sup... Leggi di più

Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni fornite da varie fonti esterne

Estate agents & Lettings agents in Bromley, Crawley, Redhill, Horley, Croydon, Caterham, Coulsdon, Sutton & Central London


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 35% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(1241)

97 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helping me to keep my property in good condition

As a landlord I appreciate Shiquera Smith's meticulous and helpful condition reports which allow me to address minor wear and tear issues which a long term tenant might not have even noticed or felt it necessary to report for my attention.

1 settembre 2025
Non scritta su invito
Logo di Choices

Risposta di Choices

Thank you for sharing your experience

Valutata 5 stelle su 5

I have meet Helen Gasson through the Zoopla website and choices agency

I have meet Helen Gasson through the Choices agency, I was looking for a house for me my wife and kid.
I was already more than one month Into the research dealing with more agencies And viewing more properties with no success, and then I meet Helen for a viewing and she took care of us properly. She found for us the perfect house to rent and helped us with everything. Thank you Helen and thank you Choices agency.
I wish you all the best .
God bless you all !!! 🙏

5 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

My review for Ebony Ramsey

I rented a 2-bedroom flat from Choice for 2 years and 4 months, and it was a very positive experience. Everything was handled efficiently, and I was able to move in without any delays. I now require a rental reference letter, and Ebony Ramsey kindly provided me with a letter that includes all the necessary information and details. Thank you, Ebony!

5 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

⭐☆☆☆☆ 1 Star – Extremely Poor Service

I’ve had a very frustrating experience with Choices Estate Agents. Communication is practically non-existent — they rarely reply to emails or calls, and when they do, it’s only when they want something from you, like a signed contract or payment.

It’s clear their priorities lie in securing their fees rather than supporting or updating their clients. Once they have your signature, the service and responsiveness vanish. It feels incredibly unprofessional and one-sided. I wouldn’t recommend them to anyone looking for a reliable or transparent estate agent.

1 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

This is a scam company who had my…

This is a scam company who had my property advertised for 2 weeks without any offers, so when I indicated I would try an alternative option, they magically found a tenant saying they had taken a holding deposit & carrying out credit check. The outcome is Choices are the tenant and I don’t receive any payment for 3 months since they take their management fee annually up front even though tenancy agreement has a 6 month break clause & refusing to give me any information of a tenant.
Once they had a sign contract no one was available for queries because “they are all busy at the end of the month “ apparently. Terrible company, I don’t know why they haven’t been exposed before but I will do my best to expose their dodgy tactics fronted by Sam and his cronies. I have taken legal advice and it seem I have a case for being misled and a conflict of interest.

31 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service and Responsiveness

Very impressed with how prompt and professional the Ebony Ramsey from Choices Real Estate has been.
She respond quickly to concerns and take action without delay.
Communication is always clear, courteous, and reassuring.
Her attention to detail and care for tenants truly stands out.
Grateful for the support — it makes a big difference.

25 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

A great experience

I have been so very lucky to have, Robyn Copperthwaite, assigned to me. He is always prompt in replying to any queries I may have and is someone I can always rely on. He is highly professional, reliable, genuine, friendly and knowledgable. In essence, he is a great asset to Choices and I very much look forward to continue working with him.

23 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Choices Redhill

I am very happy with the service I received from Shiquerah because she was helpful and friendly.

22 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Choices have been very great with…

Choices have been very great with managing my tenancy. Robyn Copperthwaite has been very helpful. He was able to reassure me even though my arrears repayment and the overall support from the team has been very good. Particularly, Robyn was able to provide consistent support with my arrears repayment.
Thank you guys.

21 luglio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più