Much as I hate to say, I'm one of those pain in the A...customers, I have been using these brokers for over 9 years and their patience and professionalism speaks volumes. Not to mention the fact... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Leggi di più
L'azienda ha risposto
Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Leggi di più
L'azienda ha risposto
From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Informazioni di contatto
9 Copperhouse Court, MK7 8NL, Milton Keynes, Regno Unito
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,7
Eccellente
600 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very good customer care and trust…
Very good customer care and trust you,you have 99% of chances for you getting a mortgage.
11 dicembre 2023
Non scritta su invito
Risposta di Charleston Financial Services Limited
Dear Lydia,
Thank you so much for your fantastic feedback!
We're thrilled to hear how happy you were with the service you received.
We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
As always great service very…
As always great service very knowledgeable reg the financial market and products available
11 dicembre 2023
Risposta di Charleston Financial Services Limited
Dear Mark,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear how pleased you were with the service you received from the team again.
We hope to hear from you again soon!
Kind Regards,
The Team @ Charleston FS
Risposta di Charleston Financial Services Limited
Dear Sarojendu,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Excellent professional service…
Excellent professional service throughout my remortgage. Nikki was on point at every stage.
30 novembre 2023
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Risposta di Charleston Financial Services Limited
Thank you so much for your fantastic review!
We're so pleased to hear how happy you were with the service you received from Nikki.
Thank you for choosing Charleston. We hope to work with you again soon.
Kind Regards,
Charleston FS
Good services
Good services - updated regularly and chase on your behalf all the time.
27 novembre 2023
Risposta di Charleston Financial Services Limited
Dear Tom,
Thank you so much for taking the time to leave us a review!
We're so pleased to hear how happy you were with the service you received.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Excellent communication
Excellent communication
Dedicated staff
Jai and Nikki have been very supportive to get us out of interest only mortgage to a capital repayment
Interest only was £1200 a year ago and now £2400
But they were able to get a better deal with CAPITAL REPAYMENT for £2500
Thanks for your support and professionalism
This is the beginning of string business relationships with your company
17 novembre 2023
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Risposta di Charleston Financial Services Limited
Dear Ebenezer,
Thank you so much for leaving such a positive review!
We're thrilled to have been able to find such a great deal for you.
Please do not hesitate to get in touch in the future, we'd love to work with you again.
Kind Regards,
The Team @ Charleston FS
I contacted Charlton and spoke to an…
I contacted Charlton and spoke to an agent name Steven King in regards to a bridging loan..He asked me to provide my details and to send him the property I was interested in, along with me and my partner's identification.. The next day an offer was placed on the property I was interested in, and I haven't heard anything back from Steven. Please be careful with this company.. They could be using your information or purchasing the project that you are trying to buy..
Hey Mr Daniel Jennings. Why don't you go and speak to Steven King and ask him who's details was sent to him yesterday for a bridging loan.. You have his name Steven King. I gave him my ID and property information and he told me he would get back to me, and he didn't. Then I realised that someone placed an offer on the property I am interested in.
14 novembre 2023
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Risposta di Charleston Financial Services Limited
Good Afternoon, I'm very sorry to see this review, however the insinuation that we would use our customer details to purchase a project is unfounded. I would welcome a telephone call from you on 01908 597 811 in order to discuss your concern further as we are unable to find your details from your review. Due to the libellous content of your review this will be passed on to our legal team to ensure your accusation is handled accordingly if we do not hear from you further.
Kind Regards
Daniel Jennings - 01908 597 811
Very fast and helpful
13 novembre 2023
Risposta di Charleston Financial Services Limited
Dear Chellappah,
Thank you so much for your 5 star review!
We're so pleased to receive such positive feedback. We hope to work with you again soon!
Kind Regards,
The Team @ Charleston FS
Extremely happy with the service…
Extremely happy with the service provided by Josh and the rest of the Charleston financial team. I have used the service which started in 2010 and I’m still using their service due to the efficient and fast service.
13 novembre 2023
Risposta di Charleston Financial Services Limited
Dear Mohammed,
Thank you so much for taking the time to leave us such a fantastic review!
We're so pleased to hear how happy you continue to be with our service.
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Very satisfied with Charleston's service
I have now used Charleston for three Buy to Let mortgages. My first experience was ok but not especially good, but my second and third when I was given different personnel, have been excellent. Both Josh and Connie have been very informative, quick to respond and friendly. I have felt they were always doing their best to obtain the optimum of outcomes.
2 novembre 2023
Non scritta su invito
Risposta di Charleston Financial Services Limited
Dear Carol,
Thank you so much for your fantastic review!
We're thrilled to hear how pleased you were with the service you received from Josh & Connie.
Please reach out to us in the future, we'd love to work with you again!
Kind Regards,
The Team @ Charleston FS
Great service
Great service! Josh and Connie are very professional and helpful throughout the whole process of getting the mortgage, responded promptly even after business hours. I needed some help just before the exchange and completion and they were there to support me! Would definitely recommend it to anyone!
6 novembre 2023
Risposta di Charleston Financial Services Limited
Dear Alissa,
Thank you so much for leaving such a fantastic review!
We're thrilled to hear how happy you were with the service you received from Josh & Connie.
We hope to hear from you again soon!
Kind Regards,
The Team @ Charleston FS
Everything went very smoothly and…
Everything went very smoothly and easily. Happy to find them
30 ottobre 2023
Risposta di Charleston Financial Services Limited
Dear Marina,
Thank you so much for your 5-star review!
We're so pleased to hear how happy you were with the service you received.
Thank you for choosing Charleston Financial, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Charleston, right products, right price
Charleston fixed me up with a product that matched my needs quickly. Throughout the process they were extremely helpful in keeping me abreast of things, very happy with their input.
26 ottobre 2023
Risposta di Charleston Financial Services Limited
Dear Phil,
Thank you so much for your fantastic review!
We're thrilled to receive such positive feedback. Please do get in touch for any future needs, we'd be happy to help.
Kind Regards,
The Team @ Charleston FS
Great service
Jai was very helpful, guiding me through the process, collecting the information required to provide the quotations I needed.
26 ottobre 2023
Risposta di Charleston Financial Services Limited
Dear Steve,
Thank you for taking the time to leave us a review!
It's great to hear how happy you were with the service you received from Jai.
We hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Great help and very professional.
Great help and very professional.
Karen Ford has done a great job.
Much appreciated.
Kindest regards
Benjamin @ MotoXRebuilds
25 ottobre 2023
Risposta di Charleston Financial Services Limited
Dear Benjamin,
Thank you so much for your fantastic feedback!
It's great hear how happy you were with the service you received from Karen.
We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Every one warn be careful i lost my…
Every one warn be careful i lost my £149 i would like you don't.....
I bought a property on auction they agreed with me if i don't go through with the quote £149 will be refundabale . As it was Auction property they were so slow come back to me after ten 10 days with a quote but i already arranged bridging loan and survey fee has been paid by me i told him please just refund my money i don't want to go through with you because you are very slow plus the rate you providing me is higher MR STEVEN KING promised to time he will talk to the MR JOSH and refund me the money . But STEVEN never call me back today i send him an email if no refund today i'll complaint to the Google about your business also leave the bad review on google and Trust plus then MR STEVEN call me back and refused to refund me the money. Don't give them any money unless you are happy with their rate ........
8 settembre 2023
Non scritta su invito
Risposta di Charleston Financial Services Limited
Dear Mr Choudhry,
Thank you for your feedback.
We are so sorry to hear of your dissatisfaction regarding our service.
I would be grateful for the opportunity to discuss this with you further over the phone.
Please kindly contact me on 01908 597 811.
Kind Regards,
Dan Jennings
Head of Operations & Compliance
Charleston Financial Services Ltd
The team at Charleston Financial were…
The team at Charleston Financial were very helpful, fast and efficient. A pleasure to deal with.
18 ottobre 2023
Non scritta su invito
Risposta di Charleston Financial Services Limited
Dear Dan,
What lovely feedback! Thank you so much for taking the time to leave us a review.
We're so pleased to hear how happy you were with the service you received from the team. We hope to hear from you again soon!
Kind Regards,
The team @ Charleston FS
Risposta di Charleston Financial Services Limited
Dear Ebenezer,
Thank you so much for your 5-star review!
We're thrilled to hear how happy you were with the service you received.
We'd love to work with you again in the future, so please do get in touch.
Kind Regards,
Charleston FS
Very polite and professional
Very polite and professional. Kept in touch from start to finish with updates and requests of documentation. Lovely people to deal with.
29 settembre 2023
Non scritta su invito
Risposta di Charleston Financial Services Limited
Dear Salma,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear how happy you were with the service you received from the team.
We hope to hear from you again soon!
Kind Regards,
Charleston FS
Risposta di Charleston Financial Services Limited
Dear Kev,
Thank you so much for your 5 star review!
We're so pleased to hear how happy you were with the service you received from Abul.
Thank you for your busienss. We hope to work with you again in the future.
Kind Regards,
Charleston FS
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