Charleston Financial Services Limited Recensioni 

600
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Much as I hate to say, I'm one of those pain in the A...customers, I have been using these brokers for over 9 years and their patience and professionalism speaks volumes. Not to mention the fact... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker finanziario
  3. Consulente finanziario
  4. Broker assicurativo

Scritti dall'azienda

Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

600 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(600)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Fast response

30 marzo 2026
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Risposta di Charleston Financial Services Limited

Thank you so much for your review. We're thrilled to receive such positive feedback!

Thank you for choosing Charleston, we hope to work with you again soon.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Thank you so much your wonderful…

Thank you so much your wonderful service, we recently bought the property which your company make for us very easy with fast process to buy this property

1 marzo 2026
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Ziya,

Thank you so much for your 5 star review. We're thrilled to receive such lovely feedback!

Thank you for entrusting us to secure your mortgage. Please don't hesitate in reaching out to us for any future needs, we'd love to work with you again.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

100 % recommend their service …

My experience to them are amazing,they really helpful ,they answer you as quickly as as they can,they do their best to explain something really well

11 marzo 2026
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Risposta di Charleston Financial Services Limited

Dear Artan,

Thank you so much for your 5 star review!

Its great to hear how pleased you were with our service and that you would recommend us to others.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston

Valutata 5 stelle su 5

An excellent service

An excellent service. Great communications and kept appraised of the whole process from start to finish. Will definitely use their services again and would highly recommend them.

2 marzo 2026
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Risposta di Charleston Financial Services Limited

Dear Hamish,

Thank you so much for your fantastic review!

We're so pleased to hear how happy you were with the service you received from the team, and that you will be using us again in the future.

Thank you for choosing Charleston, we look forward to working with you again.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Great experience dealing with Chris & Nikki

Great experience dealing with Chris Kennedy and Nikki Cutler. They were so efficient but also supportive. Chris gave me excellent information which helped my decision-making and choices. Nikki finalised the process, and it was such a pleasure dealing with these two. I highly recommend Charleston Financial.

5 febbraio 2026
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Kweku,

Thank you so much for your fantastic review! We're thrilled to receive such positive feedback and it's great to hear you'd recommend us to others.

Thank you for choosing Charleston, we look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Amazing firm

Amazing firm, did a few mortgages with them now and I have been immensely impressed with this firm

3 febbraio 2026
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Risposta di Charleston Financial Services Limited

Dear Mr Imam,

Thank you so much for taking the time to leave us a review! We're thrilled to receive such positive feedback about our service.

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Hassle free 1st class service

Hassle free 1st class service

2 febbraio 2026
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Risposta di Charleston Financial Services Limited

Dear David,

Thank you so much for your 5 star review. We're thrilled to hear that you found our service 1st class!

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Helpful, professional staff

The process was simple, starting with with my online enquiry. The case manager rang me the next day and discussed my requirements and sent me the best mortgage option. From there on, transferring my case to the underwriter, applying for the mortgage, carrying out the survey, legal process and to the completion stage, which happened quite speedily. What I appreciate most is that I was able to approach the relevant staff member with my queries without having to wait on the line for about 30 minutes, and the professional and helpful manner and attitude in which they helped us to connect with the lender to receive the funds we required. We sure will recommend Charleston Financial Services to my friends and we will approach them again for future mortgages.

14 novembre 2025
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Risposta di Charleston Financial Services Limited

Dear Bernard,

Thank you so much for taking the time to share such a detailed and positive review.

We’re delighted to hear that you found the process straightforward and efficient. It’s especially rewarding to know that our team’s accessibility, professionalism, and clear communication made a real difference to your experience, as we pride ourselves on being responsive and supportive at every stage. It's also great to hear that you'd recommend us to others too.

We look forward to assisting you again with any future mortgage needs. Thank you once again for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Had a great experience with Charleston.

Had a great experience with Charleston.
Special thanks to Myles Wheeler for all his support throughout the process. He was extremely patient, always helpful, and worked hard to secure us the best deal. He was also very accommodating when changing mortgage products, which involved a lot of extra work.
Highly recommend!

10 dicembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Cha,

Thank you for your fantastic review!

We’re so pleased to hear that you had a great experience with Charleston and that Myles provided such outstanding support throughout your mortgage journey. We’ll be sure to pass on your kind words to Myles.

Thank you for choosing Charleston, we wish you all the very best for the future.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Charleston offers exactly the service one wants

Tom Whelam at Charleston was extremely helpful throughout the process of obtaining a mortgage. He answered all queries quickly and made sure the whole process was smooth and time efficient. Josh McLoughlin and Ellie Haddon were equally helpful, friendly and attentive throughout too. Thank you Charlston for offering exactly the service one requires when dealing with a mortgage.

30 novembre 2025
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Risposta di Charleston Financial Services Limited

Dear Carol,

Thank you very much for taking the time to share such a positive review!

We’re delighted to hear that Tom was extremely helpful and that he, along with Josh and Ellie, made the mortgage process smooth, efficient, and stress-free for you.

Providing clear communication and attentive service is exactly what we strive for, so it’s wonderful to know this was your experience.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Excellent service

After being refused a mortgage with other brokers, I reached out of Charleston and spoke to Louie.

He was able to provide me with help and advice and was able to provide me with a mortgage illustration within the same day.

I'm very happy with the service that I have received so far. Thank you

23 dicembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Ben,

Thank you for taking the time to leave us a 5 star review! We're thrilled to receive such positive feedback about your experience so far.

Thank you for choosing Charleston!

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Charleston financial

I have been using Charleston financial for all my mortgage needs for many years and find them a very professional company. The services they offer and their staff are excellent.

26 dicembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear David,

Thank you so much for your kind words!

We truly appreciate your continued trust in Charleston Financial for your mortgage needs. It means a great deal to hear how happy you've been with the service you've received from the team over the years.

We look forward to continuing to serve you for many years to come!

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Outstanding service

I have been dealing with charleston Financial for few years now after trying with different brokerage firms and repateadly let down by others and found charleston very helpful and most suitable for my SPV company BTL products and services. They have helped me with several completions and found them always coming on top. I am really satisfied for their outstanding service. I would recommend highly of their services to others.

12 dicembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Thank you so much for your fantastic review! This is exactly the feedback to strive to receive.

We truly appreciate your business, please do not hesitate to get in touch for any future needs, we'll be more than happy to help.

Thanks again.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Very efficient as I have a busy job…

Very efficient as I have a busy job they kept things on track ,reminding me when things were not completed

19 dicembre 2025
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Risposta di Charleston Financial Services Limited

Dear Cyril,

Thank you so much for taking the time to leave us a review!

We're thrilled to hear how happy you were with the service you received from the team.

Thank you for your business, we hope to hear for you again soon!

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Saving grace…

After months of searching and being lead into unsuitable arrangements, Charleston steadied the ship and provided a great and reliable service that was proactive with their approach to securing the finance.

Very refreshing and wouldn’t hesitate to
Recommend.

11 dicembre 2025
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Risposta di Charleston Financial Services Limited

Dear Scott,

Thank you so much for your fantastic feedback!

We're so pleased hear how happy you were with the service you received from the team.

Thank you for choosing Charleston, we hope to hear from you again soon!

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Clear and answered all my questions

Clear and answered all my questions, can't remember what day.

8 dicembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Gordon,

Thank you so much for taking the time to leave us a five star review!

We're thrilled to hear how pleased you were with the service you received.

Thank you for choosing Charleston!

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

The team at Charleston Finance were…

The team at Charleston Finance were just amazing in our recent remortgage. It was complexed and difficult to get through but with their help, we managed to get it over the line just in time for Christmas. Special thanks to Georgina and Ellie who both worked tirelessly to get this over the line for us. Thanks ladies!

11 dicembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Emma,

Thank you so much for your wonderful review!

We're thrilled to hear how happy you were with the service you received from Georgina and Ellie.

It was a pleasure assisting you with your property finance, and we truly appreciate your trust in us.

We’d love the opportunity to work with you again, so please do get in touch with any future needs.

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Professional and punctual

Josh and Steve were excellent
Quick, timely and accurate information at each step.

Use with confidence.

28 novembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear James,

Thank you so much for your 5 star review!

We're thrilled to hear how pleased you were with the service you received from Josh and Steve.

Thank you for choosing Charleston!

Kind Regards,

The Team @ Charleston FS

Valutata 5 stelle su 5

Thank you Louie !

I was looking for information and researching the possibility of a Buy-2-Let.

Louie Clements answered the call was extremely helpful.

He took the time to listen fully and after I explained the details he then took my details to call me back while he made various calls.

Within a short while he called with various proposals which I am now considering.

He was very polite not pushy and respectful and he knows what he is doing as the rates were better than all others !

27 novembre 2025
Non scritta su invito
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Risposta di Charleston Financial Services Limited

Dear Ken,

Thank you so much for the fantastic feedback!

We're thrilled to hear how pleased you were with the service you received from Louie.

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

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