Unfortunately tiles were damaged in transit which when reported to Ceiling Tiles UK they were more than happy to resolve the issue for my customer. After a couple of weeks Ceiling Tiles UK emailed ask... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered a ceiling suspension kit for a small project at work. The calculator made it really easy for a novice installer to know what materials were required. There were some minor complications with... Leggi di più
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Contacted Ceiling tiles UK with a query if they could match the tiles and accessories we currently have. After a few emails sent back and forward the items were on order and due to be delivered withi... Leggi di più
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All the way through the process of buying my suspended ceiling Ceiling Tiles UK have been polite, helpful and thoroughly professional, always responding to my emails very quickly and efficiently. I... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
Refreshingly Helpful!
Scritti dall'azienda
- We have industry leading enquiry response times
- We pride ourselves on our fast response rate, no matter how complicated the project may be. We also strive for the highest accuracy rates ensuring your order is delivered on time with everything you need to complete the job. From the initial quote, to payment, to delivery: we’ll keep you in the loop from start to finish, and do everything in our power to ensure a smooth and simple process.
Informazioni di contatto
Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , Regno Unito
- 01242 862 173
- team@ceilingtilesuk.co.uk
- www.ceilingtilesuk.co.uk
4,9
Eccellente
2K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and simple order / fast friendly…
Quick and simple order / fast friendly delivery
Excellent
28 settembre 2025
Risposta di Ceiling Tiles UK
Hello 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you were happy with the quick and simple order process on our website 🖥 and fast delivery 🚚💨 I can see we were able to deliver ahead of your due date! 📅 and kept you updated throughout for a stress-free and smooth process 💫 It’s wonderful you rate our service as excellent! 🤩
Thank you for your order and we look forward to working with you again! 🌷
Best wishes,
Stephanie & the CTUK Team
To begin with I had problems
To begin with I had problems, This was all to do with the courier but they were all sorted after speaking to a Tara Sinclair.
2 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Mavis 👋
Thank you so much for your 4 ⭐⭐⭐⭐ review!
We’re sorry to hear about the initial issues with your delivery. As discussed, we’ve since spoken with the courier’s Customer Care Team and shared your concerns, which should help prevent this from happening in the future 🚚
We’re committed to providing the best possible experience for our customers, and we’re delighted we could turn things around for you 😊
Thank you again for your order and for taking the time to leave us this review 🥰
We look forward to working with you again soon! 🤝
Best wishes,
Tara & the CTUK Team
Product was delivered in good order
Product was delivered in good order
Staff I spoke to were polite and very helpful
only downside was the delivery, as i delivery times were changed (slipped) four times on the day of delivery.
30 settembre 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Simon 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
Thank you for speaking with me on the phone earlier 📞 I’m so pleased you were happy with the polite customer service we provided and your products arrived all well 💫
As mentioned on the phone, I am very sorry about the ETA moving during your delivery day. Sometimes delays can cause the ETA to move, but I apologise this was not communicated to you sooner ⌚
Thank you again for your order and we hope to work with you again! 🤗
Best wishes,
Stephanie & the CTUK Team
very good today
17 settembre 2025
Risposta di Ceiling Tiles UK
Hello Phil 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
It’s wonderful to hear we could provide the great service you expected! We hope your ceiling tiles look great! ✨
Thank you for your order and leaving us this review! 🤩
Best wishes,
Stephanie & the CTUK Team
Delivery was early and the driver was…
Delivery was early and the driver was very helpful.
11 settembre 2025
Risposta di Ceiling Tiles UK
Hi Ketan,
Thank you so much for your 5 ⭐⭐⭐⭐⭐ review!
We’re thrilled to hear your delivery arrived early 🚚💨 we always do our best to exceed our customers expectations and we appreciate the need for speediness in the construction world! 🌍
Great to hear you found the driver helpful, we will surely pass your kind words on to our couriers! 😊
Thanks again for your order and for taking the time to leave us such lovely feedback 🥰
We’re excited to work with you again in the future 🤝
Best wishes,
Tara & the CTUK Team
Very Helpful
Ordered two ceiling grid packs. Delivery arrived but packed within jumbo stud. My operatives refused delivery as it did not look like the product we had ordered. When I contacted the team they were really prompt to inform of the misunderstanding and redeliver items same day. Will use again.
15 settembre 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hi Sam,
Thanks so much for your 5 ⭐⭐⭐⭐⭐ star review – we really appreciate it!
We are really pleased we could quickly resolve the misunderstanding and arrange for the driver to return and redeliver the same day 🚚💨
It’s great to hear you found our team so helpful and prompt in sorting everything out ✅
We truly appreciate your kind words and your continued trust in us – we look forward to working with you again soon! ✨
Thanks again,
Lisa & the CTUK Team
Risposta di Ceiling Tiles UK
Hello Ian 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
Our website it designed for an easy and straight-forward ordering process 💻 and I can see we checked all was well following your delivery ✅ It’s great to hear you were happy with the excellent customer service you received! ✨
Thank you for your order and we look forward to working with you again! 🌷
Best wishes,
Stephanie & the CTUK Team
Excellent service and good product
Excellent service and good product. Very pleased.
10 settembre 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Keith 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you were happy with our excellent customer service! ✨ I can see we were able to send you a pro forma for exactly what you needed for the delivery date you specified 🗓 It’s great to hear you were happy with the quality of our product! 💪
Thank you again for your order and leaving us this review! 💕
Best wishes,
Stephanie & the CTUK Team
Easy on line ordering format
Easy on line ordering format
Very helpful staff on end of the phone to sort out delivery date issues
31 agosto 2025
Risposta di Ceiling Tiles UK
Hello Dan 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
We’re delighted to hear you found the ordering process on our website simple and straightforward 💻 I can see we were able to amend your delivery to the 17th as requested 📅 We’re always on hand to provide excellent customer service and swift delivery for our customers 🚚💨 I’m really pleased you were happy with your experience!
Thank you again for your order and leaving us this review! 🥰
Best wishes,
Stephanie & the CTUK Team
Risposta di Ceiling Tiles UK
Hello 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
It’s so wonderful to read you rate our customer service so highly! 🥇 We’re always on hand to provide excellent service to our customers to ensure an easy and stress-free service! 😊
Thank you for your order and leaving us this feedback 🥰 We look forward to working with you again!
Best wishes,
Stephanie & the CTUK Team
Risposta di Ceiling Tiles UK
Hello 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
We’re so glad you found the whole process easy and stress-free 😎 and our sales was able to provide you with the advice you needed 💪 Whether by email or phone 📞 they are always on hand to help! It’s great you were happy with our speedy delivery too! 🚚💨
Thank you for your order and leaving us this review! 🥰
Best wishes,
Stephanie & the CTUK Team
Risposta di Ceiling Tiles UK
Hello Jim 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
It’s great to hear you were happy with your on-time delivery ⌚ and the helpful service we provided 🥇 I can see we kept you updated throughout for an easy and stress-free delivery 🚚💨
Thank you for your order and your review 😊
Best wishes,
Stephanie & the CTUK Team
All top notch.
26 agosto 2025
Risposta di Ceiling Tiles UK
Hello Ann 👋
Thank you for leaving us this 5 ⭐⭐⭐⭐⭐ star review!
Really pleased to read that you rate our service so highly! 😎 We are always ready to provide great advice and support for our customers for a smooth and stress-free ordering process! 🏆
Thank you for taking the time to leave this review! 💕 Thank you again for your order and we cant wait to work with you again! 😃
Best wishes,
Stephanie & the CTUK Team
Great customer service.
Both boxes came damaged, and after some superb communication from the Ceiling Tiles UK Team they rectified the problem with 2 additional boxes sent out.
19 agosto 2025
Risposta di Ceiling Tiles UK
Hello Tom 👋
Thank you for your amended 5 ⭐⭐⭐⭐⭐ star review!
I’m very sorry about the initial damages you received, but I’m so glad we could turn this into a positive experience for you with the replacement boxes we sent out 📦 While rare, damages sometimes happen in transit, but we are always on hand to provide the best solution to our customers 🧚♀️ I’m so pleased you were happy with your experience with us! 🌷
Thank you again for your order! We hope the ceiling tiles look great! ✨
Best wishes,
Stephanie & the CTUK Team
Highly recommended!
We've been working with this ceiling tiles supplier for some time now, and they have consistently exceeded our expectations. Every order has been processed efficiently and accurately - even when placed at the last minute. Their responsiveness and willingness to assist with any queries, no matter how detailed, truly sets them apart. It's rare to find a supplier that combines reliability, speed, and excellent customer service so seamlessly. Highly recommended!
12 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Linas 👋
Thank you so much for your 5 ⭐⭐⭐⭐⭐ star review!
We are truly thrilled at the kind words you have left us! 💘 It’s so wonderful to be rated so highly on our reliability, accuracy, and speed! 💪 We are always happy to provide outstanding customer service, assisting in any queries and last-minute orders! ⌚ We take great pride in ensuring every order is processed efficiently and are always happy to go the extra mile to make the ordering experience seamless and stress-free 🛒
We truly appreciate your high recommendation 😍 Thank you so much for leaving us your feedback and look forward to working with you again to provide the same level of dedication!👼
Best wishes,
Stephanie & the CTUK Team
Brilliant service
I really didn't understand that there were so many different ceiling tiles. I needed a match for some which were no less than 25 years old and they found them within an hour for me. Deleivered really fast as well. Brilliant
6 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Big Blue 👋
Thank you for your kind words in this 5 ⭐⭐⭐⭐⭐ star review!
Ceiling tiles can be notoriously difficult to identify as there are just so many brands and materials! 🔍 I’m so glad we could provide the exact match for the tiles you needed! Paired with our speedy delivery 🚚💨 it’s wonderful to read you had a brilliant experience with us! 💘
We truly appreciate your feedback! 😃 We can’t wait to work with you again!
Best wishes,
Stephanie & the CTUK Team
Excellent customer service
Excellent customer service. Offered support with sample of itmes at reduced cost.
14 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Harry 👋
Thank you for leaving us this 5 ⭐⭐⭐⭐⭐ star review!
It’s so wonderful you rate our customer service so highly! 😊 We’re always on hand to provide tailored quotes to our customers 🎟 so I’m glad we were able to provide you a sample of products that you needed at a reduced rate 😎
We really appreciate your kind words 💛 Thank you for your order!
Best wishes,
Stephanie & the CTUK Team
Exceptional Service
I am a regular customer and have always found Ceiling Tiles UK service exceptional. Instant reply with quotes and delivery updates, customer service is top notch
26 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Andy 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
Thank you for your continued custom with us 😍 and it’s wonderful you rate our service so highly! 😎 We’re always on hand to provide speedy quotes and continued updates through-out the order process! It’s always a pleasure to work with returning customers and we truly appreciate your loyalty 💞
Thank you for taking the time to leave us this review 😊 We look forward to many more orders from you in the future!
Best wishes,
Stephanie & the CTUK Team
Delivery as promised and very…
Delivery as promised and very competitive pricing - beat another quote substantially
26 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
Along with our speedy delivery 🚚💨 we are always on hand to offer advice and try to beat any quote sent across! 💥 We’re so pleased you chose to work with us and had such a great experience! 🧚♀️
Thank you so much for your review! 💛
Best wishes,
Stephanie & the CTUK Team
Good product selection
Good product selection, reasonable prices and quick delivery.
What do you want more?
11 agosto 2025
Non scritta su invito
Risposta di Ceiling Tiles UK
Hello Giancarlo 👋
It’s so wonderful to read your 5 ⭐⭐⭐⭐⭐ star review of us!
We have an immense selection of products online 💻 (and even some unique items we can source if needed! 👀) so it’s great you found them at a competitive price 💰 with quick delivery 🚚💨
Thanks again for your review! 💕 We look forward to working with you again soon!
Best wishes,
Stephanie & the CTUK Team
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