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Valutata 2 stelle su 5

I'm happy with the bonnet, but the customer service is awful. It took almost 2 months to receive my item and I had to go through PayPal and request a refund before they responded and sent the product... Leggi di più

Valutata 1 stelle su 5

Great message, shiesty business practices. Placed my order 7/22, shipping label created on the 28th and nothing since. Tried all forms of her preferred requested communication and no response. Called... Leggi di più

Valutata 5 stelle su 5

I have ordered hair bonnets several times from CC Mink. The online ordering process is simple and easy to use. The items came within two weeks of ordering. They were exactly as represented on the webs... Leggi di più

Valutata 1 stelle su 5

This company is a complete scam. I placed an order and was supplied a fake shipping label but never received the product I ordered. Numerous emails and social media messages got no response. This is... Leggi di più

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2,0

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(98)

98 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

It's been 3 weeks

It's been 3 weeks. I received an email saying my package was on the way and issued a tracking number and it stated that it's still not been brought to the post office. I sent an email inquiry about my order and the email that was listed on the shop site and it returned as undeliverable. I used the chat link no answer. I will be reporting this to my bank. I am nof the only one! Go check out CC MINK haircare scam on Facebook. We all have the same story. I would recommend checking the BBB her rating is an F and she is not BBB endorsed.
Update: After numerous attempts to get an answer about my order I wound up disputing the charge to my credit card. The owner finally answered (4 days later) that she was running behind. I informed her I j
had been reimbursed by the credit card company and to cancel my order. Do not order from this person she will take your money and leave you guessing as to when you may get a response and/ or your order.

15 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Scammer!!!

If I could give Cierra Sparks at CC Mink Hair and zero star rating I would! I ordered 3 bonnets from her with shipping for $61! She only sent me 1 of the 3 bonnets I ordered. When I reached out to her I was completely ignored. She does not respond to emails, Facebook chat, or even the "chat" feature she has listed on her website! I have been trying to get a refund for the 2 bonnets I didnt recieve for almost 4 months now and she still just ignores you! She lures people in with her false calls of unity and equality between races but she will then steal your money and rip you off! Buy at your own risk!!! I even tried commenting on her posts asking for help with my order which went ignored. When I left a negative review on her Facebook business page I was then blocked! She will delete every comment you make to hide the proof that she has scammed you!! Take screenshots of everything and buy at your own risk!!! Join the Facebook group CC Mink Hair Scam!! We will be reaching out to the local police department and news stations next to investigate her scamming people!!

8 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely horrible

Absolutely horrible! Lures customers in with her religious and unity messages. Then she creates bogus shipping labels that never ship. She will not respond to emails or her chat on the website. Run from this company! Also, you are paying her exorbitant amounts for a dropship company.

22 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Received incorrect item & they threatened me

Received wrong item, messaged them the same day on February 24th. No reply. Sent a follow-up email on February 28th. No reply. Gave them a couple weeks with no reply. Reached out to my bank to dispute, they provided CCMink 10 business days to reply to the dispute. Still no reply. Then, after the dispute was closed due to CCMink not responding to the bank they decided to email me on March 26th. Their email states "you recently disputed this charge after receiving product i ask you send the merchandise back since it was defective or you will lose charge and i ask that you not shop again i will post this on social media because getting your products and then disputing is call stealing. if this is true please provide proof thanks cc mink hair." I responded to them and told them they needed to contact their bank, they replied with "mam i do not see messages i have said numerous times on facebook to contact me through my site their is a chat button . mam the bank just reach out to me . send me the items back if they was wrong . but im left without my product that i would like back ." I emailed them stating I "I'd be more than happy to send back your products, which I tried to do last month when I contacted you immediately upon receiving the incorrect item. Please send me the return shipping materials and I'll send this out immediately. Thank you."

They never responded back to me.

If I could provide "0" stars, I would. They were extremely unprofessional throughout the experience and I do not recommend their product.

24 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Horrible Customer Experience

Order placed 10/29/25, shipping label created 11/11/25. Never received item. As of now, no refund. No response to any message until I placed a negative review on her facebook page. Then gaslighting and attacks by her "supporters". There is an entire Facebook page titled CC Mink scams with other customers with the same experience.

13 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware

Placed order Nov 23rd. Label was created and received a tracking number. December 6th I received an update from USPS saying they're awaiting the package. No updates since. I contacted the seller via email, FB Messenger, and chat on her website only to be told "your order will update this week"... it's been a week and there have been no updates. I will be filing a dispute with my bank on Monday.

23 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

SCAM

Ordered on 11/26, shipping label created 12/5..... today is 12/13. I have reached out to the company via email for an update and the email was returned to me as undeliverable. USPS is showing that the label was created but product never received.

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered October 18

I ordered October 18. A USPS label was created Oct 27. Not a peep since that date. Ive emailed the many she has, reached out on fb where she blocked me, and called only to get a constant busy signal. I also requested a refund thru Shopify. My bank is now researching for fraud. I’m writing the Alabama Attorney General’s Office.

18 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered 7/15. Lets usps labels expire.

Ordered 7/15, 7/22 a label was made.
I reached out in August via the emails provided, shop chat, Instagram, Facebook and even youtube to be blocked after leaving an honest review. Usps confirmed shes using double/ghost labels. Their labels expire after 30 days(you can google that its 28-30 days) She has not given me my refund I've asked for multiple times or sent my item I ordered, instead she just blocks those looking for some update on an item they ordered weeks-months ago. Its a scam!!!

15 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

I wouldn’t recommend

Placed an order on November 10 received a bogus tracking that doesn’t work been over 30 days I still have not received the $145 of merchandise that I spent I emailed customer service asking for an update or a refund and was told it would be updated this week! At this point, the lack of customer service and the fact that they just can’t be honest to customers and refund peoples money is absolutely ridiculous. I tried to post a Facebook review and was blocked.

10 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

SCAM Alert

I wish I could give zero stars. This lady is a scam artist. Uses religion and race to lure people in, takes your money and never sends your product.

17 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Rated 'F' for Fraud

I placed my order over 20 days ago. Sent multiple emails to two different addresses. No response. A shipping label was created with USPS and 11 days later they were still waiting for the item to be mailed out. There is no way to cancel the order or request a refund from them online. I had to dispute the charge through Visa to get my money back.

19 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not purchase - They will take your money, create a label a week later, but never ship.

I purchased a bonnet from ccminkhair.net on August 27. As I had not heard anything since the purchase on August 31, I emailed the company, asking for a status. I never heard back.
However, on September 2, I received a notification stating that a label was created. However, it's two days later, and the carrier still does not have the bonnet, and I still haven't heard back from the merchant. I would steer clear of this organization!

27 agosto 2025
Non scritta su invito

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