Castrads radiateurs en fonte superbes, achetés à Lagów en Pologne. M. Kozlowski et toute l'équipe : d'une gentillesse et d'une réactivité hallucinante, même quand mon plombier m'a laissé en plan. Se... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Initially I gave a poor review because of a delay of a catalog. Castrads followed up stating holiday shipping cause some delays. They promised my catalog would be there the next day, and it was. They... Leggi di più
John went above and beyond when I reached out for help after 8 radiators failed at the same time! He worked hard to find a mix of radiators in the NY area that would work in one of my rental units in... Leggi di più
Castrads is the best. Finding a source for high-end radiators is not easy and not only does Castrads do a great job on the product side but more importantly, their communication is top notch. It's... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Castrads cast iron radiators are trusted the world over by plumbers and engineers for their superior quality, and by architects and homeowners for their exquisite finishes and timeless design. The perfect heating solution for townhouses, cottages and manor houses alike, every radiator is hand- assembled and finished in Manchester with impeccable attention to detail and delivered across the globe.
Built to order. Made to last.
Hand-built and finished in Manchester.
Informazioni di contatto
1 Kenwood Road, SK5 6PH, Stockport, Stati Uniti
- 0161 439 9350
- info@castrads.com
- www.castrads.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wonderful products
Very helpful and informed staff in a showroom full of stunning products
Lovely radiators
Lovely radiators. Long delivery time. Delivery was poor: no notice, nobody knocked when it arrived and I just happened to notice a pallet literally left on the street. Nobody asked my to sign.

Risposta di Castrads
Beautiful products and great customer…
Beautiful products and great customer service and support A***
Great service and products!
Great service and products!
Kept us informed throughout the order process. Delivered on time and put us in touch with Stamford Radiators for the installation, who have been truly excellent.
Fantastic sales service from start to…
Fantastic sales service from start to finish from both Nathan and Nicola.
Excellent initial appointment when we…
Excellent initial appointment when we hadn’t decided size / type . Excellent follow up appointment by phone and email . Lovely delivery chaps made the whole process easy and straight forward
Luke was knowledgeable
Luke was knowledgeable. The radiator was delivered earlier than promised. I love my ornate radiator it is beautiful.
Great communication all the way…
Great communication all the way through.
Swift service and delivery.
Second time we’ve used them and will continue to do so.
Terrible! Waste of time and effort!
Phoned customer service in Jan to take advantage of the sale event. Was looking to purchase a few radiators but couldn't take immediate delivery. I was told it wasn't a problem and to call back later and the discount would be honoured. Prices have now gone up 17.8% as of Feb on my order. Wont honour what was said in Jan. Terrible service! A company who can raises prices by that amount should be avoided. Exactly why we have inflation and cost of living crisis.

Risposta di Castrads
Fab company!
Great product & delivered on time with…
Great product & delivered on time with good updates along the way as to when our radiator would arrive
Would use this company again Good service good attitude on time and…
Good service good attitude on time and very well made
Quality through and through
The CastRads product is absolute quality and so is their service.
Really happy with our radiator
Really happy with our radiator. Super helpful staff (Nicola) when working out what size rad we need. Top quality product and service
the delivery guys were excellent
Great experience
Great experience - as always! I have found I can always rely on Castrads to provide me with excellent option for radiators for my property. Customer service is great and the 2 man delivery to the property was very useful. The delivery drivers were very attentive to check where I wanted these placed in the property, and also talked through all the additional accessories I had ordered. Additionally, following my order I requested some more information on how I could extend one of the radiators I ordered to include more sections, and the customer service team were very quick to reply and provide me with various options! Thanks again for a great service!
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