I am delighted with the bath - I placed the order and chose a bespoke colour from Farrow and Ball. The bath was delivered within the expected time frame . The bath and accessories arrived well wrappe... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Communication and delivery were fine. The item ordered was a enamel bath plug with the cast iron bath company branding which looked nice and well made. However it was too small for the bath waste by... Leggi di più
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Leggi di più
L'azienda ha risposto
Great service as always from The Cast Iron Bath Company. Bought our cast iron bath from them back in 2015 for our Reno and then another in 2018 for another house. Had an issue with some taps and the r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture per il bagno
- Ristrutturatore di bagni
- Negozio di articoli per il rinnovamento della casa
Informazioni su The Cast Iron Bath Company
Scritti dall'azienda
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Informazioni di contatto
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Regno Unito
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Eccellente
554 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Lovely products and great customer service
Really friendly customer service, quick turn around on delivery and beautiful products!
28 gennaio 2025
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
High quality products with even better…
High quality products with even better customer support. Harriet was fantastic, fast concise updates, went above and beyond to expedite deliveries.
28 gennaio 2025
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We will pass on your comments to Harriet. We really appreciate you taking the time to leave your positive feedback!
great and fast service
9 gennaio 2025
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Access to ‘LIVE’ customer service people
I had to change my order a couple of times and rather than email and wait for a reply I called at the end of the day and spoke to someone directly. Extremely efficient and professional they sorted out my request within minutes. The products when they arrived were excellent.
22 gennaio 2025
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Faulty goods
Faulty goods. The shower set I was given was fault and was missing rubber inside / around the nuts, the mixer is off and faulty and there is a small leak on one of the nuts. It’s so frustrating as I’ve had the bathroom fitted and spent a fortune. The plumber has fitted and refitted as I noticed the leaks but he showed me and it’s clear that the shower is faulty and has probably been resold on after being sent back before from someone else. It’s a shame as I spent a lot of money on this product and expected a lot more in terms of quality. I was so excited to buy this product and I’m left with a faulty one. Warning to anyone else potentially buying.
3 gennaio 2025
Risposta di The Cast Iron Bath Company
Dear Harry,
We're very sorry to hear about the issues you've encountered with your shower set. Customer satisfaction is our top priority, and we never want our customers to be disappointed with their purchase. Please rest assured that we would never resell a product that has been previously fitted and returned.
I can see that Kirsten from our customer sales team is already assisting you in identifying the issue. As soon as we pinpoint the problem, we will do our best to resolve it as quickly as possible.
Thank you for your patience, and please don’t hesitate to reach out if you need any further assistance.
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Had to replace a part that had broken…
Had to replace a part that had broken and the team were so helpful. Highly recommend!
9 gennaio 2025
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Just what I needed and quick delivery.
9 gennaio 2025
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great service
Great service, product was initially out of stock, but they kept me informed and accommodated my requests. Timing of replacement stock was accurate.
19 dicembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful products and awesome customer…
Beautiful products and awesome customer service!
28 novembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from Becca, we will certainly pass on your feedback! Lol! We really appreciate you taking the time to leave your positive feedback!
Everything was great
easy ordering, questions answered quickly. Competitively priced. Great service.
9 dicembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent service
Order processed very quickly. Good communication. Would always buy from The Cast Iron Bath Company
26 novembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
We haven’t unwrapped it yet as the…
We haven’t unwrapped it yet as the builders haven’t finished the room yet. The the delivery went smoothly. But it’s very heavy !!!!
28 novembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
The Cast Iron Bath Company truly…
The Cast Iron Bath Company truly impressed with their outstanding products and service. I ordered a complete suite last minute, and their team went above and beyond to ensure it arrived on time for my build. The quality of the bath, sink, toilet, and taps is exceptional, with everyone from friends to my plumber praising their beauty and ease of installation. Although a minor invoicing error delayed shipment, the superb customer service and craftsmanship more than compensated for it. The bath, a stunning centerpiece, promises durability that rivals any acrylic option I've seen. Despite higher prices, the value in quality and support is undeniable. Thank you, The Cast Iron Bath Company!
24 ottobre 2024
Non scritta su invito
Risposta di The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Super company to deal with
Super company to deal with. Ordered the Calder shower range and Tamar toilet. I had an issue with payment which was a tad frustrating. When I spoke to Zoe she was fantastic. Very professional and advised that their fraud system is sensitive so any slight anomalies with how my address was written would be refused. She explained the payment hadn’t been taken and would be returned to my bank account immediately, my bank was showing that payment had been taken twice! She was able to help me with making a successful payment and proceeded to send the items out next day. All perfectly packaged and items super quality and look great. Professional delivery service too. Very happy and a great example of a bathroom company doing it well.
27 novembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from Zoe and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback! We will pass on your lovely words to Zoe!
Customer service was great but the seat…
Customer service was great but the seat arrived damaged but once you break the seal of the packaging you can not return so we are out of luck which is very disappointing.
27 novembre 2024
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave your review. We can see that Zoe spent some time getting the correct seat to fit your toilet. Please contact our customer service team if you wish to request a replacement. We are so pleased you are happy with the service you received from Zoe and appreciate you taking the time to leave your positive feedback!
CIBC were extremely helpful from start…
CIBC were extremely helpful from start to finish and accommodated storing our products until they were needed. Super quality items with which we couldn’t be happier. Would highly recommend
26 novembre 2024
Risposta di The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
trustworthy and professional
The cast iron bath company have excellent products and superb customer services. A trustworthy and professional company.
28 novembre 2024
Non scritta su invito
Risposta di The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.