I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I wish I could split the 5 stars into two: Firstly the product is beautiful, well designed and well crafted, and also so solid even our very discerning plumber was impressed! 5* More importantly... Leggi di più
L'azienda ha risposto
Zoe in the customer service team. Received prompt replies to our questions and couldn’t be more helpful That level of customer service puts your faith in the company you are purchasing from so felt... Leggi di più
L'azienda ha risposto
I purchased a white cast iron bath. It was supplied with drainage pipes, overflow pipe, U Bend, and various other components. There were no assembly instructions, and when I requested these were not a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture per il bagno
- Ristrutturatore di bagni
- Negozio di articoli per il rinnovamento della casa
Informazioni su The Cast Iron Bath Company
Scritti dall'azienda
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Informazioni di contatto
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Regno Unito
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
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547 recensioni
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Not the greatest customer experience
Easy to find what I needed on the website. Tried to create an account but that failed. Made the purchase but received no confirmation email. Had to call them to check if they had received my order, they said they had received it and that their email confirmations were not working as they should. Asked them to send me a VAT invoice after dispatch, but still no invoice. Have had to send a further email asking once again for a VAT invoice. Not the greatest customer experience, but I received the goods that I needed.
14 maggio 2026
Risposta di The Cast Iron Bath Company
Thank you for your review. We are pleased to hear you were able to find what you needed easily on our website and that the plug arrived as required.
Your feedback has been noted regarding the confirmation email and VAT invoice and will be passed on so we can improve the process for future customers. Thank you again for your order.
Its a toilet seat
Its a toilet seat - it's a nicely shaped piece of wood, well polished, with a hole in the middle. It works. Need I be more specific?
14 maggio 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the toilet seat you purchased. We really appreciate you taking the time to leave your positive feedback!
Lynton bath shower mixer tap
Lynton bath shower mixer tap. Diverter valve shuttle not available. Instructions to service old shuttle not available. Customer service suggested to buy a new tap. Approximately £400
8 maggio 2026
Non scritta su invito
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave your review. We are very sorry to hear of your disappointment.
Unfortunately, the diverter valve shuttle is an internal component that is not designed to be removed or serviced separately, which means we are unable to supply this part as a replacement. As your tap is also outside of its three-year warranty period, our customer service team advised that replacing the tap would be the most practical solution available.
We completely understand how frustrating this situation must be, particularly with a premium product, and we appreciate your feedback as it helps us continually review both our products and our aftercare support. We never want any customer to have anything less than a satisfactory experience with us.
To help resolve this matter, I have asked our customer service team to contact you directly to offer a discount on a replacement tap.
Really helpful advice and checked…
Really helpful advice and checked suitability with manufacturers for me and responded very quickly. It’s the second time I have bought from them. Highly recommend.
1 maggio 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
GORGEOUS!
Evie was absolutely amazing. So helpful, answered all of my questions, helped me find something that wasn't on the website, organised a super quick delivery and to top it all off the items are GORGROUS! Just about to order the rest of my bathroom suite. So beyond happy. Thank you
30 aprile 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Evie and the team. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave your review. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
The fantastic customer service
The fantastic customer service, nothing was too much trouble. Becca was amazing and so patient and everyone I spoke to was lovely. The quality is super and I would not hesitate to buy again. I was buying from Ireland and the process went really smoothly.
15 aprile 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Becca and the team. We really appreciate you taking the time to leave your positive feedback!
Fantastic customer service from Evie
8 aprile 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Evie and the team. We really appreciate you taking the time to leave your positive feedback!
Super happy
Outstanding service, responding to a short notice purchase and delivery. And outstanding quality products. Thank you Evie.
13 aprile 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Evie and the team. We really appreciate you taking the time to leave your positive feedback!
Great product
Pleased to find unlacquered brass taps at a reasonable price. Beautiful product well packaged and delivered quickly
27 marzo 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I had only good experience with the…
I had only good experience with the company, changing damaged items,very impressive customer service
23 marzo 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I have ordered a number of items from…
I have ordered a number of items from cast iron bath co. A bath , shower, taps etc. great quality, good value and very helpful team
13 marzo 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent service
Easy to order
Arrived in expected time slot
Beautiful bath painted in colour of my choosing .
All fabulous
Many thanks
25 marzo 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent delivery service and very…
Excellent delivery service and very helpful staff on the end of the phone when needed.
11 marzo 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great service, helpful staff
25 febbraio 2026
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Risposta di The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great customer service on the telephone…
Great customer service on the telephone very helpful however when the overflow arrived it needed quite a bit of alteration and adjustments
19 febbraio 2026
Risposta di The Cast Iron Bath Company
Thank you very much for your kind comments about our customer service team — we are delighted to hear you are happy with our service.
With regard to the overflow, it is quite common for these to require some adjustment during installation. Bath overflows and wastes are not completely universal, as fitting requirements can vary depending on the bath’s thickness, design, and overflow positioning.
If you ever need any guidance during installation, our team is always happy to help.
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