87 High Street, BR4 0LS West Wickham, Kent, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had had our carpet measured and went into the West Wickham store to look at samples to order a carpet. Laura looked after us incredibly well, she was extremely professional, friendly and accessible... Leggi di più

Valutata 5 stelle su 5

During our visit the sales assistant (Laura) let us know that she was there to help if needed but left us to browse through the carpets in peace. Once we'd narrowed our choice down to 2 options she wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mille and Tracey were great , very helpful , sorted out several prices and measurements for me and more importantly checked the stock , they ordered me a sample to match the curtains and couldn't have... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tracey the salesperson went above and beyond to help us choose our carpet. She laid everything out that we liked, and did not make us feel rushed to come to a decision. Tracey was patient and understa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Ditta specializzata in pavimentazioni
  2. Negozio di mobili per camere da letto
  3. Negozio di tappeti e moquette
  4. Negozio di materiali da pavimentazione
  5. Negozio di mobili
  6. Arredatore d'interni

Scritti dall'azienda

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Informazioni di contatto

  • 87 High Street, BR4 0LS, West Wickham, Kent, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent and assured service

We had had our carpet measured and went into the West Wickham store to look at samples to order a carpet. Laura looked after us incredibly well, she was extremely professional, friendly and accessible and it was clear she was extremely knowledgeable. She made the whole experience a pleasure.

9 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

The saleslady in your West Wickham was…

The saleslady in your West Wickham was very helpful. She had a lot of knowledge about the product I was interested in and encouraged me to try several beds paying particular attention to the height of the bed as I am quite short and also to the feel of the mattress. Excellent customer service.

1 luglio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Jeanette,

Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

All good

All good, timing on time.

9 luglio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Maxine,

Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Carpet selection and purchase

During our visit the sales assistant (Laura) let us know that she was there to help if needed but left us to browse through the carpets in peace. Once we'd narrowed our choice down to 2 options she was really helpful in making our choice. Pacing our order and arranging fitting was also very straightforward with Laura's help.

30 giugno 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Stuart,

Pleased to hear about the helpful service you have had from Laura.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Carpet & Bedding

Service was very good & staffs were very efficient.
Member of staff was very helpful in helping me choose the products that was suitable for me.

2 luglio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi,

Pleased to hear about the good service you have had and how helpful the team were for you.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Good choice & great staff

Good choice of mattresses.
Staff were really helpful & friendly.

15 giugno 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Tracy at your West Wickham store was…

Tracy at your West Wickham store was really helpful , showed interest in us to help us choose the carpet .
Booked a carpet fitter to measure who arrived on time and answered all our questions and Mary helped with the quote to complete our purchase. Very satisfied

31 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Karen,

Pleased to hear about the helpful service you have had from Tracy and Mary throughout the process.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Staff were amazing and helpful

Staff were amazing and helpful

29 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hello,

Thank you for your review. I am pleased to hear our colleagues at West Wickham were able to provide you with a great service.

Kind regards,
Abbie

Valutata 1 stelle su 5

Had an awful experience with…

Had an awful experience with Carpetright West Wickham! Went in yesterday to choose my carpet and only one staff member in, her name was Tracey! I waited patiently as she with another customer. No one else in the store! From the minute she started talking to me, I felt wow! What a poor attitude! She was unfriendly! Not welcoming at all. Found her very unhelpful! I did point this out to her and she started complaining that I had ruined her day! Needless to say, carpetright did not get my business that day. I chose to buy my carpets with Tapi! What a difference! The staff there were great! Just what you’d expect when spending a lot of money let’s face it! Will never shop at carpet right! That woman needs customer service training for sure!! If I could have left no stars then I would have done so.

26 maggio 2024
Non scritta su invito
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hello,

Thank you for your review. I am very sorry to hear of the experience you encountered with our West Wickham branch. It is certainly not what we like to hear and certainly not the level of customer service we aim to provide.

I have forwarded your experience onto management for them to conduct an internal investigation.

I once again apologise for the experience you had with us.

Kind regards,
Abbie

Valutata 5 stelle su 5

Excellent customer service

I was served by Laura with great support to choose the correct capers and flooring.
She was very caring, helpful, polite with an amazing customer service.

24 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Valutata 5 stelle su 5

New home starting from scratch

New home starting from scratch. Staff at Carpet Right were ‘Right’ there to provide great help and support.

22 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Julie,

Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Good service from West Wickham store…

Good service from West Wickham store and gentleman who came out to measure my house.

Very good service; quick efficient and no pressure to buy.

18 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Tracy,
Pleased to hear about the good service that you received from our team
Thank you for your review
Regards,
Amalia

Valutata 5 stelle su 5

Great way to buy a bed.

Good choice of beds. Tracey, the very helpful Assistant, explained about the beds we were looking at. We decided on the one we wanted and Tracey told us about the very good offer if we spent over a £1000.00. So we decided to buy the headboard too. My fault as had a problem with the finance, but, Tracey and her Manager sorted it out for us the next day. Very helpful and friendly staff - top marks.

17 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Heather,
Pleased to hear how helpful Tracey was for you
Thank you for your review
Regards,
Amalia

Valutata 5 stelle su 5

One stop shop.

Very informative, process simple and easy to understand,quality of product very good, price competitive.

16 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi,

Pleased to hear about the experience you have had and the competitive prices you have found with us.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

I came in to buy a double bed your staff were excellent

I came in to buy a double bed your staff were extremely helpful and knowledgeable about all the beds that you sold they spent a lot of time with me letting me try the beds out and helped me to choose my perfect bed they never hurried me and made sure I was happy with my purchase. A truly pleasant experience very lovely staff.

14 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Susan,

Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Staff at West Wickham very helpful

Staff at West Wickham very helpful. Car pet fitters did good job.

8 maggio 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi,

Pleased to hear about the helpful service you have had in store and the good job the fitters have done for you.
Thank you for your review.
Regards
Dean

Valutata 4 stelle su 5

Ticks all the boxes

Good selection of products, friendly and knowledgeable staff, fitting in 2 weeks: ticks all the boxes.

27 aprile 2024
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi,

Pleased to hear about the friendly service you have had and the good selection you have found with us.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Reliable and professional

Sales and surveyor friendly and helpful. Also highly efficient . Very pleased!

11 aprile 2024
Non scritta su invito
Logo di Carpetright Limited - West Wickham

Risposta di Carpetright Limited - West Wickham

Hi Barbara,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più