2 Colmworth Trade Centre, Chester Road, PE19 8YW St Neots, Cambridgeshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Resolved! Had a few problems with a fitter not doing his job properly, thankfully the fitter has now left! The problems were dealt with professionally & courteously by Store Manager Danny, who went... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent assistance by salesman in the showroom when choosing carpet at initial visit. Good advice provided. Sequence to follow very detailed and concise explanation. Realistic time frame provided... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were very pleased with our experience at Carpet Right St Neots yesterday. The young man that served us was very helpful and informative. He explained the invoice figures to us so we were aware how... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was served by the lovely Danielle today in the StNeots store, talk about multi skilled, she sorted me out with all the information on fitting prices, for future but also measured ,cut my lino and s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Ditta specializzata in pavimentazioni
  2. Negozio di mobili per camere da letto
  3. Negozio di tappeti e moquette
  4. Negozio di materiali da pavimentazione
  5. Negozio di mobili
  6. Arredatore d'interni

Scritti dall'azienda

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Informazioni di contatto

  • 2 Colmworth Trade Centre, Chester Road, PE19 8YW, St Neots, Cambridgeshire, Regno Unito

3,4

Nella media

TrustScore 3.5 su 5

12 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Poor Service and Zero Communication!

I arranged a survey through the St Neots store. They turned up on the wrong day to do the survey, then never sent me the quote despite repeated phone calls. I emailed a complaint to their head office and never even received a response. Extremely poor service!!

24 novembre 2022
Non scritta su invito
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Jo

I am sorry to hear about your experience, I have passed your details over to our store team and our colleagues will contact you to discuss at the earliest opportunity.

Kind regards
Dilan

Valutata 1 stelle su 5

Poor customer communication

I took my elderly parents to my local store in St Neots yesterday to look at ordering some carpet. Upon arrival at the store at 2.15pm we were met with a sign on the door saying “Closed for lunch be back in one hour. Apologies for the inconvenience “. Calling the store the message was “we are busy with other customers at the moment” ! Needless to say we did not wait around as who knows when the “lunch hour” started and was due to end. Consequently we took our business elsewhere as did the other couple who arrived at the store at the same time as us.

5 maggio 2022
Non scritta su invito
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi,

I am sorry to hear about the store being closed and not enough information being there.
We will make sure the service improves going forward.
Regards
Dean

Valutata 5 stelle su 5

Thank you Danny

Resolved! Had a few problems with a fitter not doing his job properly, thankfully the fitter has now left!
The problems were dealt with professionally & courteously by Store Manager Danny, who went above & beyond to reach a satisfactory resolution to the problems.
Store: Eaton Socon/St Neots. Cambs

16 aprile 2022
Non scritta su invito
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Patricia

Thank you for your feedback! We will be sharing this with our store and continue to improve our services. Look forward to seeing you for future purchases.

Kind regards
Dilan

Valutata 5 stelle su 5

Danny st neots carpet

Danny, store manager, gave great customer service. Very pleased with our product. Will look to use carpetright St Neots again for our next carpet purchase.

4 aprile 2022
Non scritta su invito
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Brad

That's great to hear! Thank you for choosing Carpetright.

Kind regards
Dilan

Valutata 5 stelle su 5

Great store, lots of choice and Helpful staff

I was served by the lovely Danielle today in the StNeots store, talk about multi skilled, she sorted me out with all the information on fitting prices, for future but also measured ,cut my lino and supplied the spray required.
Thank you really helpful swift purchase

19 novembre 2021
Non scritta su invito
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Good afternoon Linda

Thank you for your feedback, it’s really appreciated. We will make sure your comments are given to our store colleagues and we look forward to seeing you again.

Kind regards
Dilan

Valutata 5 stelle su 5

Excellent service

Excellent assistance by salesman in the showroom when choosing carpet at initial visit. Good advice provided. Sequence to follow very detailed and concise explanation. Realistic time frame provided. Lady who visited our home to carry out the measurements was very efficient, polite and friendly. Discount of 20% also very much appreciated. Excellent all round service.

31 agosto 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Good afternoon

Thank you very much for your feedback! It's brilliant to hear that you were able to get you the products you needed, and you were happy with our team’s service. We will make sure your comments are given to our store colleagues.

Kind regards
Dilan

Valutata 5 stelle su 5

Great advice

Over the course of two visits we received great advice and excellent customer service to help us make an informed choice. The extra 20% off over the bank holiday weekend was an added bonus, thank you! Looking forward to our new carpet arriving.

30 agosto 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Helen

That is great to hear, I am really pleased you were happy with our service.

Kind regards
Dilan

Valutata 5 stelle su 5

Great service

Great service, staff were friendly and informative.

28 agosto 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Lisa,

Really pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

We were very pleased with our…A good experience

We were very pleased with our experience at Carpet Right St Neots yesterday. The young man that served us was very helpful and informative. He explained the invoice figures to us so we were aware how the total cost was reached. We are looking forward to getting the carpets fitted in October.

23 agosto 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Good morning

Thank you for your feedback, it’s really appreciated. We will make sure your comments are given to our store colleagues and we look forward to seeing you again.

Kind regards
Dilan

Valutata 5 stelle su 5

Good Service

Good selection and helpful staff.

4 agosto 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Good afternoon

That is great to hear, I am really pleased you were happy with our service.

Kind regards
Dilan

Valutata 5 stelle su 5

Salesperson very helpful

Salesperson very helpful. Man that came to measure small bedroom very polite and professional.

21 luglio 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Lynn,

Very pleased to hear how helpful and professional the service has been for you.
Thank you for your review.
Regards
Dean

Valutata 2 stelle su 5

Colour of carpet nothing like the…carpet

Colour of carpet nothing like the website colour.
Fitters left all of their rubbish for us to dispose of.

14 febbraio 2021
Logo di Carpetright Limited - St Neots

Risposta di Carpetright Limited - St Neots

Hi Andrew

I am sorry to hear that you are not satisfied with the colour of the carpet and the fitting service. I have shared your details with the Store Manager an they will contact yo to discuss.

Kind regards
Dilan

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