13 High Street, RH2 9AA Reigate, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went into Carpet Right in Reigate this morning after being let down by another company. The manager was a lovely lady who helped me out immensely as I had no idea what I wanted. She made it very eas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve ordered a carpet from your Reigate store the manager Caroline was absolutely brilliant very friendly and helpful. We made a little mistake with our measurements and she solved it it for us with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Emily served us in the shop and she is the epitome of customer services - pleasant, enthusiastic and informed. She sold us the carpet and I’d have no hesitation from commending her for outstanding s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kris was very engaging, knowledgeable and we felt like he was trying to find the best deal for us. He listened to our requirements and showed the best match for us. He was thorough and patient with u... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Ditta specializzata in pavimentazioni
  2. Negozio di mobili per camere da letto
  3. Negozio di tappeti e moquette
  4. Negozio di materiali da pavimentazione
  5. Negozio di mobili
  6. Arredatore d'interni

Scritti dall'azienda

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Informazioni di contatto

  • 13 High Street, RH2 9AA, Reigate, Surrey, Regno Unito

4,1

Molto buono

TrustScore 4 su 5

72 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

unprofessional.

redhead lady came into house without permission from house owners after being sent away once already. horrible service.

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great

Great, flexible service.

27 giugno 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Alexander,

Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Great staff and service

Staff were very professional and polite. Felt that they gave us a fantastic deal, especially due to the high quality.

21 maggio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Susan,

Pleased to hear about the polite and professional service you have had and the fantastic deal with your order.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Went in the other day to sort out a new…

Went in the other day to sort out a new carpet for a bedroom. Caroline was v.helpful and helped me find the best carpet for my budget and needs

12 giugno 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Lewis,

Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Caroline was very knowledgeable and Helpful

Caroline was very knowledgeable and helpful - made sure I had a good look at the various options and helped verify my choices. Nice update personality - Thankyou

19 maggio 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Nic,

Pleased to hear about the helpful and knowledgeable service you have had from Caroline.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Great service!

Caroline at the Reigate branch was excellent and made the whole ordering process easy. She is very knowledgeable and answered all my questions. I would highly recommend Caroline!

4 maggio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Claire,

Pleased to hear about the great service you have had from Caroline.
Thank you for your review.
Regards
Dean

Valutata 1 stelle su 5

Horrific service

A horrific service and still only have half of our carpet laid and carpet right are unable to tell me if and when they can complete the job.
Very poor service and communication don't be fooled by what appears a good deal.

8 maggio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi,

I am sorry to hear about the experience you are having.
We have a complaint logged and we will investigate to make sure things are put right.
Regards
Dean

Valutata 5 stelle su 5

Helpful local shop

Friendly staff, knowledgeable, it was quick and easy to sort out what I needed

6 aprile 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Alison,
Pleased to hear how knowledgeable our team were for you
Thank you for your review
Regards,
Amalia

Valutata 4 stelle su 5

Great but plan for lead times

Very friendly and helpful staff. Would use them again because they are so convenient and reasonably priced. 4/5 because the lead time for fitting is two weeks for a very small room which was a bit disappointing. Guess I need to plan further ahead next time.

25 marzo 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Laurie,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

New carpet

We’ve ordered a carpet from your Reigate store the manager Caroline was absolutely brilliant very friendly and helpful. We made a little mistake with our measurements and she solved it it for us without any issue. We would certainly recommend you to other people.
Andy & Sally Gardner

23 febbraio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Sally,

Pleased to hear about the brilliant service you have had from Caroline.
Thank you for your review and recommendation.
Regards
Dean

Valutata 5 stelle su 5

get the Carpet Right fir you

the staff are very friendly and go out of their way to help you find the right one for you

12 febbraio 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Hazel,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Valutata 5 stelle su 5

Good efficient and friendly service

Good efficient and friendly service - hassle-free and good value.

3 febbraio 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Luke,

Pleased to hear about the friendly and efficient service you have had and the good value with your order.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Amazing service from the manager

Amazing service from the manager
Very helpful
Well done

16 gennaio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Leanne,

Pleased to hear about the amazing service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Great service

Very helpful staff who gave great suggestions. The surveyor was booked quickly and the quotation came through promptly. The fitting was also booked in really quickly. Excellent service.

6 gennaio 2024
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Beverley,

Pleased to hear about the great service you have had from the team.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Refreshingly honest customer service

Excellent service from the store manager who obviously new her products extremely well. No hard sell here, just refreshingly honest customer service.

1 gennaio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Gary,

Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean

Valutata 1 stelle su 5

This company sells rugs that they don't have in stock.

Read the title. Yep. This company has strung me out for the better part of 2 months for a rug that they claim that their "manufacturer did not receive the order".

Upon contacting customer support, they re-placed the order a month later after the initial order.

One month after that, still no rug, and customer support again claims that they will "contact the manufacturer to figure out where the rug is".

Absolute joke of a company. Sells items that they don't know the whereabouts of or if it exists to begin with. Their choice of manufacturer also reflects on them as a company.

I would avoid, check out more reliable options such as Habitat (Argos), Dunelm, or even eBay.

2 gennaio 2024
Non scritta su invito
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Laurent,

I am sorry to hear about the experience you are having and the delay with your order.
We will investigate to get an update and answer asap.
Regards
Dean

Valutata 5 stelle su 5

Helpful

Very helpful sales person in the Reigate store we visited. Happy to help with explaining the different types of carpet and suitability for the room it is going in.

25 novembre 2023
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Sharon,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Valutata 5 stelle su 5

The woman who was there was very…

The woman who was there was very helpful and talk me through everything.

20 novembre 2023
Logo di Carpetright Limited - Reigate

Risposta di Carpetright Limited - Reigate

Hi Evelyn,

Very pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

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