Customer service was excellent in the Caerphilly store we had a new first time advisor who was so patient he processed our order to take away with us I paid with an e gift card which was all new to hi... Leggi di più
L'azienda ha risposto
Sede
Cambia sede8 Gallagher Retail Park, Parc Pontypandy, CF83 3NL Caerphilly, South Wales, GB
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Exceptional customer service from Catherine at the Caerphilly store. She was informative, helpful and knowledgeable. She was fantastic with my two year old grandson, providing him with a chocolate bar... Leggi di più
L'azienda ha risposto
Paul came and measured up and provided excellent advice in terms of our initial choices which helped us greatly in making final decisions and was on hand for queries thereafter. Catherine in the store... Leggi di più
L'azienda ha risposto
Visited carpetright in Caerphilly Jacqui and Cath were awesome they helped us find exactly what we needed without any pushy sales techniques They simply gave us great advice and we’re very polite a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Ditta specializzata in pavimentazioni
- Negozio di mobili per camere da letto
- Negozio di tappeti e moquette
- Negozio di materiali da pavimentazione
- Negozio di mobili
- Arredatore d'interni
Scritti dall'azienda
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Informazioni di contatto
8 Gallagher Retail Park, Parc Pontypandy, CF83 3NL, Caerphilly, South Wales, Regno Unito
4,6
Eccellente
194 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great guy in Caerphilly store sorted me…
Great guy in Caerphilly store sorted me out after some errors from hq
9 luglio 2024
Risposta di Carpetright Limited - Caerphilly
Hi Russ,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Risposta di Carpetright Limited - Caerphilly
Hi Gwendoline,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Exceptional customer service from Catherine
Exceptional customer service from Catherine at the Caerphilly store. She was informative, helpful and knowledgeable. She was fantastic with my two year old grandson, providing him with a chocolate bar for being the best customer! Her professionalism led to my choosing the store for a second purchase. She is a credit to your company.
9 giugno 2024
Risposta di Carpetright Limited - Caerphilly
Hi Celly,
Pleased to hear about the exceptional service you have had from Catherine.
Thank you for your review.
Regards
Dean
Great welcome and service being second…
Great welcome and service being second to none,
9 giugno 2024
Risposta di Carpetright Limited - Caerphilly
Hi Jason,
Pleased to hear about the great welcome and service you have had.
Thank you for your review.
Regards
Dean
Excellent
Warm welcome. Very helpful. Excellent service.
Good choice of carpets
Everything sorted very quickly.
1 giugno 2024
Risposta di Carpetright Limited - Caerphilly
Hi Dianne,
Pleased to hear about the excellent service you have had and the good choices.
Thank you for your review.
Regards
Dean
Great customer service all our…
Great customer service all our questions were answered
29 maggio 2024
Risposta di Carpetright Limited - Caerphilly
Hello,
Thank you for your review. I am pleased to hear you received great customer service from our Caerphilly team.
Kind regards,
Abbie
Risposta di Carpetright Limited - Caerphilly
Hi John,
Pleased to hear about the very good service you have had.
Thank you for your review.
Regards
Dean
Good sales person
Good sales person, pleasant to deal with. Excellent manager at the shop she very professional. Caerphilly store.
18 maggio 2024
Risposta di Carpetright Limited - Caerphilly
Hi Jacqueline,
Pleased to hear how professional our team were for you
Thank you for your review
Regards,
Amalia
Risposta di Carpetright Limited - Caerphilly
Hi Jean,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
The help and personal advice we were…
The help and personal advice we were given was second to none . Would highly recommend choosing Caerphilly store to make your next carpet purchase . It was great.
5 maggio 2024
Risposta di Carpetright Limited - Caerphilly
Hi Timothy,
Very pleased to hear about the helpful and personal service and advice you have had.
Thank you for your review and recommendation.
Regards
Dean
Risposta di Carpetright Limited - Caerphilly
Hi Ian,
Pleased to hear about the great service you have had throughout the process.
Thank you for your review.
Regards
Dean
The female employee was fantastic over…
The female employee was fantastic over the phone.
She explained everything clearly and how the purchase process would go and offered me other items which may go with my purchase.
17 aprile 2024
Risposta di Carpetright Limited - Caerphilly
Hi Gareth,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
After suffering massively with my…
After suffering massively with my mental health, I couldn’t believe how helpful and understanding the 2 members of staff were at Caerphilly Carpetright yesterday, and managed to walk away with a great bargain, and a very satisfied customer! Will definitely be recommending to others and will be returning! Thank you!
7 aprile 2024
Risposta di Carpetright Limited - Caerphilly
Hi Macaulay,
Pleased to hear about the helpful and understanding service you have had from the team and the great deal with your order.
Thank you for your review and recommendation.
Regards
Dean
Sales assistant was excellent and made…
Sales assistant was excellent and made we were getting the correct flooring for our needs
2 aprile 2024
Risposta di Carpetright Limited - Caerphilly
HI Vanessa,
Pleased to hear about the excellent service that you received from our team
Thank you for your review
Regards,
Amalia
A friendly personal service 5⭐️ could…
A friendly personal service 5⭐️ could not fault the experience.
26 marzo 2024
Risposta di Carpetright Limited - Caerphilly
Hi Karl,
Pleased to hear about the 5* service that you received from our team
Thank you for your review.
Regards,
Amalia
Brilliant service
Brilliant service, very helpful and covered all relevant necessities. I am looking forward to the delivery and end result of a cosy bedroom. Please pass on my thanks.
27 marzo 2024
Risposta di Carpetright Limited - Caerphilly
Hi Jean,
Pleased to hear about the brilliant service you have had.
Thank you for your review.
Regards
Dean
Risposta di Carpetright Limited - Caerphilly
Hi Stefanie,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Do not buy a mattress from this company
Bought a mattress a couple of years ago. Woke up with a razor-sharp spring sticking through the mattress surface. I provided details to Carpetright Caerphilly who told me that because I only rotated the mattress every other month I had breached the terms and conditions and was not eligible for a replacement. They suggested the mattress needs to be rotated monthly. This is despite their website recommending good mattress care requires the mattress being turned every 3 months. A very poor show. Avoid
15 febbraio 2024
Non scritta su invito
Risposta di Carpetright Limited - Caerphilly
Hi Jonathan,
I am sorry to hear about the experience you have had and the issues with the mattress.
We will investigate to see what can be done.
Regards
Dean
Risposta di Carpetright Limited - Caerphilly
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Sales man was very helpful all through…
Sales man was very helpful all through purchase.
24 febbraio 2024
Risposta di Carpetright Limited - Caerphilly
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
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