Unit B, 1 Wallacetown Dr, Heathfield, KA8 9FH Ayr, Ayrshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent customer service, Iain was very helpful and was fantastic with the kids. He gave me space and time to make my choices while giving me great practical advice when I needed it. The whole proce... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

1st time in ayr shop greeted by Chris as we walked in and asked if we need any assistance just ask . Looking for 2 carpets one for stairs and other for living room . Ordered up staircase one yesterd... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Can’t fault the experience we had at Ayr carpet right. Wish I got his name as he was very good at his job talked us through every detail and made the whole experience very pleasant will be going there... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Chris went above and beyond for my mum. Nothing was a bother. His customer service was excellent. We will definitely be back for more carpets soon.

L'azienda ha risposto


Dettagli dell'azienda

  1. Ditta specializzata in pavimentazioni
  2. Negozio di mobili per camere da letto
  3. Negozio di tappeti e moquette
  4. Negozio di materiali da pavimentazione
  5. Negozio di mobili
  6. Arredatore d'interni

Scritti dall'azienda

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Informazioni di contatto

  • Unit B, 1 Wallacetown Dr, Heathfield, KA8 9FH, Ayr, Ayrshire, Regno Unito

  • 01292 430833

4,8

Eccellente

TrustScore 5 su 5

179 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, Iain was very helpful and was fantastic with the kids. He gave me space and time to make my choices while giving me great practical advice when I needed it. The whole process was very easy.

1 luglio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi,

Pleased to hear about the helpful and fantastic service you have had from Iain and how easy the process has been for you.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Good service

Good service, very pleasant staff

13 luglio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi,

Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Have used Carpet right many times and…

Have used Carpet right many times and pleased with quality of products and service. Bought carpets from Ayr store and staff very helpful.

5 luglio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Helen,

Pleased to hear about the helpful service and good quality you have found with us.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Outstanding

Chris went above and beyond for my mum. Nothing was a bother. His customer service was excellent. We will definitely be back for more carpets soon.

30 giugno 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Amanda,

Pleased to hear about the excellent service you have had from Chris.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

We were very happy with the service and…

We were very happy with the service and Ian was very informative he answered all our questions and never tried to over sell your products we are all sorted no problem

26 giugno 2024
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Risposta di Carpetright Limited - Ayr

Hi Emily,

Pleased to hear about the informative service you have had from Ian.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

1st time in ayr shop greeted by Chris…

1st time in ayr shop greeted by Chris as we walked in and asked if we need any assistance just ask . Looking for 2 carpets one for stairs and other for living room . Ordered up staircase one yesterday will be notified as soon as possible to collect . Only downside charge for delivery but hey it is what it is .
We will return for living room carpet when required might be few weeks away yet as getting lot other work done in house .
Ps will also only be getting it if sales on and some discount could be applied lol.

16 giugno 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Shayne,

Pleased to hear about the good service you have had from Chris and the good discount with your order.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

No pushy salesmen

No pushy salesmen. Craig was very helpful giving us advice and completing the sale to our satisfaction.

13 giugno 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Bob,

Pleased to hear about the helpful service you have had from Craig.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

The sales team Chris and Kyle were…

The sales team Chris and Kyle were fantastic and took the time to discuss which carpets would work best for me. They communicated delivery time which was accurate. The customer service from both was amazing.

7 giugno 2024
Non scritta su invito
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Susan,

Pleased to hear about the fantastic service you have had from Chris and Kyle.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Great service from Ryan

Great service from Ryan, all orders completed and delivery arranged

4 giugno 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Liz,

Pleased to hear about the great service you have had from Ryan.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Very good customer service

Can’t fault the experience we had at Ayr carpet right. Wish I got his name as he was very good at his job talked us through every detail and made the whole experience very pleasant will be going there from now on to replace all our flooring great service.

31 maggio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Sharon,

Pleased to hear about the good service you have had in store.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Stress free shopping

The customer service given by Chris was friendly, helpful and very informative. All round a good experience. The fitting day being brought forward was much appreciated.

27 maggio 2024
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Risposta di Carpetright Limited - Ayr

Hello,

Thank you for your review. I am pleased to hear Chris at our Ayr store was able to provide you with a great service.

Kind regards,
Abbie

Valutata 5 stelle su 5

We were greeted on arrival in the store…

We were greeted on arrival in the store and we explained that we were looking for a stair carpet
we were asked all the relevant questions and shown to the type of carpet we wanted every thing was explained
fitting underlay etc the manager was very helpful we explained that we had our own fitter we were given a price for the carpet we returned the next day with the measurements and ordered the carpet excellent service very helpful

28 maggio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hello Stanley,

Thank you for taking the time to leave us a review. I am pleased to hear our Ayr store was able to help you with your purchase.

We hope to see you again soon!

Kind regards,
Abbie

Valutata 5 stelle su 5

Chris couldn't have been any more…

Chris couldn't have been any more helpful when purchasing my sister in laws carpet Great service , professional and friendly service.

25 maggio 2024
Non scritta su invito
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Valutata 5 stelle su 5

Customer service and communication …

Customer service and communication through out has been excellent. Choice of products also excellent. consultant Michael who came to mums home for size accurate measurments and final cost was so lovely to.. Keep up the good work carpetright and thankyou

20 maggio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Donna,

Pleased to hear about the excellent service you have had from Michael and the team throughout the process.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Friendly and professional salesman…

Friendly and professional salesman nothing was to much trouble crystal clear on his explanations of products and advice on which would suit best truly the young man Chris would be an asset in any company

17 maggio 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi,

Pleased to hear about the friendly and professional service you have had from Chris and the team.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

Ryan was amazing

Ryan was amazing

28 aprile 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Bridget,

Pleased to hear about the amazing service you have had from Ryan.
Thank you for your review.
Regards
Dean

Valutata 5 stelle su 5

The salesman we had was very pleasant

The salesman we had was very pleasant, friendly, informative and helpful. However, the one disappointment was the cost of carpet fitting which is an absolute disgrace.

10 aprile 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Robert,

Pleased to hear about the friendly and helpful service you have had.
Thank you for your feedback about the fitting costs.
Regards
Dean

Valutata 5 stelle su 5

Great customer service

we visited the store Ryan was very helpfull and very polite We got Michael to the house to measure who was really nice ordered our carpet and laminate both very good price excellent experience with both and would recommend Carpet right to our freinds

1 aprile 2024
Logo di Carpetright Limited - Ayr

Risposta di Carpetright Limited - Ayr

Hi Robert,

Pleased to hear about the great service you have had from Ryan and Michael.
Thank you for your review.
Regards
Dean

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