Very helpful and efficient customer support person - Asian accent / call started 16.05hrs 05/08/2026 He sorted an issue where my payment for renewing my bike policy was refused (due to a changed ban... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I was guided by informed staff who went through everything in detail. The scope of what is covered in my Policy gives me great peace of mind. I look forward to many years of Business with this Comp... Leggi di più
L'azienda ha risposto
Akshay was very thorough, friendly, courteous and mannerly. His English was also very good and I particularly liked how he indulged me in personal conversation and banter. Thank you, Akshay for your t... Leggi di più
L'azienda ha risposto
Absolutely amazing team of people.Very helpful, taking their time to make sure that you get best advice and service.Highly recommend to all users.Polite and with great manners.Thank you
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Carole Nash is known as the provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise.
Informazioni di contatto
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1K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
In All my years dealing with insurance.…
In All my years dealing with insurance companies it was the simplest transaction I've ever done 👍, a great company to deal with,
25 febbraio 2026
Risposta di carolenash.ie
Thank you so much for your kind words! We're delighted to hear that your experience with Carole Nash was the simplest transaction you've ever had with an insurance company. Your satisfaction means a lot to us.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Chris @ Carole Nash Insurance
Excellent service ....friendly…
Excellent service ....friendly representative who had plenty of time to help with all insurance matters
A very good experience
26 febbraio 2026
Risposta di carolenash.ie
Thank you very much for your kind words and positive feedback. We're delighted to hear that you had an excellent experience with our friendly representative who took the time to assist you with all your insurance matters.
Your satisfaction is very important to us, and we appreciate you choosing Carole Nash. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for your kind words!
We're delighted to hear that you found our price and product to be good and that the renewal process was easy for you.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
I could understand what was said
The rep dealing dealing with me was very calm and I understood what she said.
23 febbraio 2026
Risposta di carolenash.ie
Thank you so much for your kind feedback! We're delighted to hear that the representative was calm and clear in their communication. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Carole Nash Insurance
It was a very easy process and I had no…
It was a very easy process and I had no problem understanding what she was saying
21 febbraio 2026
Risposta di carolenash.ie
Thank you for your kind feedback. We're delighted to hear that the process was easy and that our representative communicated clearly. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Great service and price
20 febbraio 2026
Risposta di carolenash.ie
Thank you so much for your kind words! We're delighted to hear you had a great experience with our service and pricing. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Great company to deal with
16 febbraio 2026
Risposta di carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you found the process easy and pleasant. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for your feedback.
We're glad to hear you found the process easy to deal with. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for your kind feedback!
We're delighted to hear you had a good experience with us. If you need any further assistance, please don't hesitate to get in touch. Have a great day!
Kind regards
Chelsea @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with us. Providing excellent customer service is our top priority, and your feedback means a lot to the entire team here at Carole Nash.
If you ever need any assistance in the future, please don’t hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
Customer review
The transaction was simple and easy. It's great to be able to actually talk with a real person, and a person who knows what they are about.
Fantastic customer service.
2 febbraio 2026
Risposta di carolenash.ie
Thank you so much for your kind words!
I'm delighted to hear that you found the transaction simple and appreciated speaking with a knowledgeable person. Providing fantastic customer service is very important to us, and your feedback means a lot.
If you need any assistance in the future, please don't hesitate to get in touch.
Kind regards
Chelsea @ Carole Nash Insurance
Customer service
9 febbraio 2026
Risposta di carolenash.ie
Thank you for reaching out to us via Trustpilot and sharing your feedback. We sincerely appreciate you choosing Carole Nash for your insurance needs.
We are committed to providing excellent customer service and we are pleased to see we succeeded with yourself.
If you need anything in the future, please do not hesitate to contact us.
Kind regards,
Michelle @ Carole Nash Insurance
Easy to deal with
Easy to deal with, online reminders, personal interaction and not a chat bot.
Price is reasonable
Expertise in motorbike cover
6 febbraio 2026
Risposta di carolenash.ie
Thank you very much for your kind feedback and for choosing Carole Nash. We're delighted to hear that you found the process easy to deal with, appreciated our online reminders, and valued the personal interaction over automated responses. We pride ourselves on providing expert motorbike cover at a reasonable price, and it's wonderful to know this was your experience.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for your kind words! We're delighted to hear that our phone representatives provided you with good guidance. If you need any further assistance, please don't hesitate to reach out.
Kind regrds,
Chris @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you very much for your kind words and for taking the time to share your experience with us on Trustpilot. We're delighted to hear that you found our service fast, efficient, and friendly.
If there is anything else we can assist you with, please do not hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our service, pricing, and staff.
If you ever need any further assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
I hate doing these surveys
I hate doing these surveys, it would be a better experience not being asked to do one. Maybe an option field with the question "Would you mind taking a survey"?
27 gennaio 2026
Risposta di carolenash.ie
Thank you for sharing your feedback with us. We understand that surveys can sometimes feel inconvenient, and we appreciate your suggestion about including an option to opt-in to surveys. Your input is very valuable and will be passed on to help improve our customer experience.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
Chris @ Carole Nash Insurance
I used Trust Pilot to rate a service…
I used Trust Pilot to rate a service now you are asking me to rate you!
17 maggio 2025
Risposta di carolenash.ie
Thank you for your feedback.
We understand that you recently rated our service on Trustpilot, and we appreciate you taking the time to share your experience. Occasionally, we may ask for ratings through different platforms to gather comprehensive feedback and ensure we continue to improve.
If there's anything specific you'd like to discuss or any way we can assist you further, please don't hesitate to let us know.
Kind regards
Chelsea @ Carole Nash Insurance
Easy to deal with
22 gennaio 2026
Risposta di carolenash.ie
Thank you for your kind feedback.
We’re delighted to hear that you found the process easy to deal with. At Carole Nash, we always strive to provide a smooth and efficient experience for our customers.
If you have any further questions or need assistance, please do not hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
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