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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Customer since April 2022 I've placed just over 1200 orders for gift cards from different retailers here. The discounts are brilliant, and the customer service has been exceptional. Yes I get it, i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This morning, I uploaded 3 Xbox gift cards for son with a value of £25 each on them. I scratched the panel off and uploaded them. I received an email a few minutes later to say they had no balance... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Received an email about reviewing Cardyard, and to my surprise I have not actually reviewed it! I sold my first giftcard through Cardyard 28th June 2024, and since then ive sold over 200 giftcard... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(239)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very useful service

Just started using Cardyard and so far have found it to be very easy whilst saving a decent amount of cash. Compared to the "money back" sites like Quidco this is way better as the "discount" when buying is immediate and usually at a better rate than offered on the money back sites. But even better is that this can be "stacked" with "money back" which means often one can earn double discount and cash back! What's not to like? Happy to recommend.

20 luglio 2025
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Risposta di Cardyard

We really appreciate your positive review Marky. You make a good point that, by using discounted gift cards, you can still receive other discounts too. Thank you for your recommendation too.
Kind regards, Mike

Valutata 4 stelle su 5

Purchasing e-gift cards.

I would buy more if the guarantee duration was longer. However, the response when ordering gift cards is excellent. I have always received digital gift cards within an hour of my order. On the odd occasion l had a query, response was very quick and resolved without problem.

2 luglio 2025
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Risposta di Cardyard

Thanks for your positive review Derek. We offer a 42 day buyers guarantee, so you have 6 weeks to spend your cards. Cards come from members of the public so they need to be spent quickly to ensure there are no money "leaks". We've tried many different processes and this one works best. I'm glad to hear you are happy with our service and I really appreciate you took the time to leave a review.
Best wishes, Mike

Valutata 5 stelle su 5

Great way to sell unwanted Gift Card

Recently came across Cardyard and I am pleased I did. I had a rather large gift card, which was not relevant to my needs, so decided to see if I could sell it.
I contacted their live chat and Nicky was very helpful and answered all my questions, as of course I was unsure if this was a safe option. I decided to open an account and I have to admit initially for me I did find the process a little confusing, but I worked it all out eventually (That I think is just an age related issue!!)
Anyway great news the gift card was verified and 13 days later the funds were in my bank and I have to say I was happy with the amount received, it was more than I expected.
I would be happy to use them again and also would recommend them without hesitation.
Thank you for all your help, it was appreciated.

7 luglio 2025
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Many thanks for sharing your experience with a positive review Sarah, and a big thank-you for recommending us. It sounds like you did not find the process completely clear and we are looking at adding extra prompts in the sell screen. I'm glad it all worked out well in the end. We look forward to seeing on Cardyard again in the not too distant future. Best wishes, Mike

Valutata 2 stelle su 5

Wonky dispute process

Had a good experience initially, sold several cards and got paid as promised.

Unfortunately ran into an issue with one card out of many submitted. The buyer claimed it wasn't the full value, though I'd listed it immediately after claiming it. Only Cardyard and the buyer had access to the code. Transaction history showed the card was used twice, including once after the complaint, yet they sided with the buyer.

I understand they need to protect customers, but the facts didn't seem to support their decision. Down £100 with limited recourse.

Probably won't be returning.

Edit: I find the response frankly insulting, I have not double sold it. Only ever dealt with Cardyard. For anyone reading this, it sounds like you can get some free cards once you’re a long time customer 😉

9 giugno 2025
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Unfortunately the card you supplied was being spent in a completely different part of the country than the buyer spends their cards. They had nothing to do with the part of the country where the card was being spent. They have bought many cards over a long period from Cardyard. The pattern of use matches the card having been double sold. We have sellers using other methods to sell their cards and they get mixed up with their cards, having sold to us and sold through another platform. We discussed this at the time and are grateful for the research you put into collecting information on the card's use but unfortunately for you we concluded the buyer had nothing to do with the spend on the card.

Valutata 5 stelle su 5

Fantastic service!

I recently sold a gift card with Cardyard and was really impressed with the overall service. The process was super straight forward and I was really happy with the level of communication. I was kept up to date all the way through and received my money promptly. I would definitely recommend and will be using more going forward! Thanks so much

30 giugno 2025
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Risposta di Cardyard

We really appreciate you sharing your experience on Cardyard with a positive review Nicolle. Its good to hear the service worked well and you received your payment on time. Thank you for using Cardyard and especially for your recommendation. See you again soon. Mike

Valutata 1 stelle su 5

Amazon 20 pound gift card didn't work…

Amazon 20 pound gift card didn't work and they wanted me to wait 3 working days for their
"investigation". Don't bother, little savings aren't worth the hassle.

13 maggio 2025
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Risposta di Cardyard

Edited review - you received a full refund for the invalid Amazon gift card.
Original reply on 13 May 2025
Hi Ehsan, I see you reported this problem today. We are a gift card exchange and offer discounted gift cards. The reason for the discount is a small risk the card won't work since it comes from a member of the public and we are here to mitigate that risk. The percentage of problematic cards is very small, and I see you first purchased from us 5 years ago, and this is your first problematic card. We have to give the seller a chance to respond when there is a problem, and we request you hold tight until we can resolve this issue.
Regards, Mike

Valutata 1 stelle su 5

Paid £250, got a £54 voucher

I'm a long time user of Cardyard, indeed I've recommended it to people. However, my recent experience has been very disappointing.

I bought a £250 voucher and went to use it online. After checking, the card only had £54 of credit on it. I logged this with them immediately and told an investigation would need to be opened. After checking, they said it's usually completed in three working days.

I checked in after three days and still don't have a response. I emailed again to let them know how disappointed I am, and again. no response.

I emailed again to let them know that I would have to request a chargeback on my credit card to reclaim the funds, and still no response.

It would have been relatively easy for them to resolve this issue. Firstly responding to emails, and secondly issuing a refund. Instead I'm left in a position where I am out of money, and having to spend time with my bank to get the funds back to me.

Update: Cardyard have replied to this review, but not to any of my unanswered emails, describing this as a “miserable way to end the relationship” and “sorry you feel this way” which comes across as slightly bitter and a non-apology. They have also said a refund has been issued (why not email me and tell me this?). They seem happy to respond quickly to public facing reviews rather than customer support emails, which could tell you a lot about how they operate.

If you read the responses from Cardyard to the 1 star reviews you'll see a pattern of sarcastic, unprofessional and negative responses.

2 maggio 2025
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Risposta di Cardyard

A refund has been issued but has not appeared in your credit card statement yet Al. Sorry you feel this way but thanks for buying from us for the last 6 years. It's a bit of a miserable way to end the relationship. Regards, Mike

Valutata 5 stelle su 5

Spending is the new saving

Spending is the new saving. When the Government reduces interest rates to encourage us to spend the best way to make extra money is to get discounts on your existing spend. Cardyard fill this gap. 3,4 or 5% quickly add up. Thank you Cardyard!

13 aprile 2025
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And thank you Philip for sharing your thoughts and for signing up and using our service. Best wishes, Mike

Valutata 1 stelle su 5

Code didn't work

Code didn't work, now they have to open an Investigation rather than replacing the code that does not work

Re: I am letting other consumers know they may have this issue. Your customer service should have just issued a new code to me upon me proving it wasn't valid and conduct the investigation behind the scenes. Your replies to customers on trustpilot arent very professional in many instances.

Update: they have said theyve issuer a refund and I purchased a second code which worked first time. Just be aware you may have to deal with customer service.

5 aprile 2025
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This was resolved before you even left this review. I don't understand. Were you trying to pressure us into acting? We had already acted.

Valutata 5 stelle su 5

Trustworthy and reliable

I have been using Cardyard for a few months now, following a personal recommendation, and I have saved quite a bit of money. It isn't a huge saving but it adds up if you buy the gift vouchers regularly enough.

I had one issue with a voucher link that did not work and Cardyard refunded me without any issues so great customer service.

I would recommend this company if you are money savvy and want to save those pennies to make those pounds!

3 aprile 2025
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Risposta di Cardyard

Thanks for sharing your thoughts and experience with a positive review. Thanks too for giving us your recommendation. I hope you continue to use Cardyard to make savings in the shops. Best wishes, Mike

Valutata 5 stelle su 5

Easy & quick purchase

Easy & quick purchase, cards sent instantly, good discount. Highly recommend for buyers.

1 aprile 2025
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Risposta di Cardyard

Thank you for your positive review of Cardyard Luke, and especially for your recommendation. Best wishes, Mike

Valutata 5 stelle su 5

Hooray for Card Yard!

I always try to use Cardyard for Amazon purchases - makes me feel better knowing my money is going to a UK business rather than directly to that all-consuming empire. And the 3% saving on every purchase is a nice reward! So thank you Cardyard! Long may you continue. Maybe if you had an app it would be even better but that would just be the cherry on top.

The vouchers come through almost instantly and in the probably hundreds of purchases I've made, I've only had one gift code fail (and they sorted the issue straight away).

22 marzo 2025
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Risposta di Cardyard

Thank you H for sharing your experience with a positive review. We had an app many years ago, but decided to invest in the website and the app went out of date and stopped working. I'm glad we were able to resolve your one issue when it occurred. Thank you for your loyal custom and I look forward to many more purchases in future. Best wishes, Mike

Valutata 5 stelle su 5

Top Tier Service 👌

I have sold multiple gift cards and even made a couple purchases. At first i was sceptical but I’ve never had any issues and always been paid. The wait times for payment could be improved but it’s no biggie as the rates are great and they accept a variety of gift cards 💳 🛍️

13 marzo 2025
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Risposta di Cardyard

I'm pleased you overcame your scepticism and gave us a go Mohammed. Thank you so much for taking the time to share your experience and giving us a positive score. Kind regards, Mike

Valutata 1 stelle su 5

Put a £30 jd voucher it’s past the pay…

Put a £30 jd voucher it’s past the pay date and I still haven’t received my money SCAM

5 marzo 2025
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Risposta di Cardyard

Before receiving payment we ask you confirm your email and mobile. Thank you for confirming your mobile this morning. Payment was made into your bank account at 10:30am today which is over two hours ago - have you checked your bank account?

Valutata 5 stelle su 5

I absolutely thought this was a scam…

I absolutely thought this was a scam website. But then reviews said otherwise. So I thought I'd give it ago and just brought a cheap £5 amazon voucher so if it is scam. I don't loosen too much.

Voucher then went to my email with in minutes and was completely valid and worked perfectly fine.

4 marzo 2025
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Thanks for overcoming your reservations and taking the plunge Danowar. I'm glad our service worked well for you and I look forward to seeing you on Cardyard in future. Best wishes, Mike

Valutata 5 stelle su 5

Excellent in every way

Excellent in every way - got £125 back on my voucher within a few weeks. Great service.

2 marzo 2025
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Risposta di Cardyard

Thank you very much for leaving your positive review Robert, and sharing your experience. It was a pleasure to serve you. Kind regards, Mike

Valutata 5 stelle su 5

Excellent experience

I sold £550 worth of Amazon gift cards with CardYard and I had an excellent experience.
Customer support were helpful and fast at responding to my query before listing the cards, they sold quickly and I received the money into my bank account two weeks later, as promised. Highly recommended for selling/buying cards!

26 febbraio 2025
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We really appreciate your positive review of Cardyard Miles. Thanks for sending us your unwanted gift cards and good to hear you had such a good experience. Thanks for your high recommendation too. Kind regards, Mike

Valutata 5 stelle su 5

sold and bought a giftcard on the site…

sold and bought a giftcard on the site - is legit and works! Pretty good value especially if you go for less popular cards - defo would recommend.

19 febbraio 2025
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Thank you very much for taking the time to leave your positive review Ling Yan. I'm glad to hear you have had a good experience on Cardyard on both sides; buying and selling. Thanks for recommending us too. Best wishes, Mike

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