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Valutata 1 stelle su 5

Red tablet Clicker jams or breaks tablet or doesn't dispenser. As I have 2 refill boxes I contacted Canderel saying I didn't want any freebies just a Red dispenser that works. They send me small & l... Leggi di più

Valutata 2 stelle su 5

The sweeteners are no longer as before & do not dissolve properly any more - I also agree with other reviewers that the dispenser is now poor & jams more often than not. I live in France & I've used C... Leggi di più

Valutata 1 stelle su 5

Canderel needs to put out a statement to its customers explaining why their sweeteners no longer dissolve as well as they used to. They also need to sort out their pill dispensers which now no longer... Leggi di più

Valutata 1 stelle su 5

Que se passe t'il avec les sucrettes Canderel, elle sucre beaucoup moins et ne se dissolvent plus que se soit dans les boissons chaudes ou froides ! Nous avons écrit au service consommateur qui nous... Leggi di più

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  1. Produzione di alimenti
  2. Fornitore di prodotti alimentari

Informazioni fornite da varie fonti esterne

Canderel® is a family of low calorie sugar alternatives. Try our range today! Available from most major retailers. Use our very own Canderel inspired low calorie recipes in the 'Canderel Kitchen' or get expert advice from our resident nutritionist, Ang...


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TrustScore 1.5 su 5

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(79)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I actually like the new formula

I actually like the new formula. What I don't like is a company that does not take into account environmental considerations - they have stopped selling the large boxes of refills and now you have to buy those rubbish red individual dispensers. So I'm moving to Stevia

23 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Canderel have changed their formula…

Canderel have changed their formula from aspartame to sucralose. Apparently in response to public tastes! What utter bunkum. Canderel was the best sweetener on the market, but not anymore. I won’t be buying again. Annoying that the company didn’t tell its users the truth about the change.

29 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Canderel totally disappoints.

Canderel needs to put out a statement to its customers explaining why their sweeteners no longer dissolve as well as they used to. They also need to sort out their pill dispensers which now no longer even last for the duration of that batch, let alone a refill. A cheap and nasty dumbed down version of the old Canderel now exists.

20 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Red tablet Clicker jams or breaks…

Red tablet Clicker jams or breaks tablet or doesn't dispenser. As I have 2 refill boxes I contacted Canderel saying I didn't want any freebies just a Red dispenser that works. They send me small & large clickers inc tablets - guess what dispensed about 6 tablets and same old issues.
I wasn't aware they'd changed ingredients but have notice they sit in bottom of your brew after stirring.
Ive tipped my tablets into little pot will not be using again!!

13 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I just bought a jar of Canderel Sugary…

I just bought a jar of Canderel Sugary and am very disappointed that they have changed the recipe to Sucralose without providing any clear indication, apart from the small print.

This used to be an Aspartame and Acesulfame-K sweetener and, to me, this tasted good. Sucralose, on the other hand, has an unpleasant metallic bitterness that lingers on the tongue. I can still taste it 30 mins later.

Needless to say, I won't be buying this again.

18 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Longer to dissolve

Have been a user of candarel tablets for many years I need to check if I’m too old - too senile or any other reason BUT are the latest tablets taking longer to dissolve and are less sweet. It’s how it appears to me.

8 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I absolutely agree with all these…

I absolutely agree with all these recent comments. I thought it was just me but so relieved it’s not! The tablet will not dissolve so it just floats on top of my coffee. The after taste is horrible. I think I may have to revert back to a small amount of sugar.

4 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Vile

The new formula is so bad it’s turn me to sweetener free tea/coffee. The aftertaste is just vile. At first I thought it was my taste buds however after googling I’m not alone.

17 febbraio 2025
Non scritta su invito
Valutata 2 stelle su 5

I cannot believe that Canderel has changed.

I cannot believe that Canderel has changed the recipe. I thought it was me. I have been using for many years and I have two in a large cup. Sometimes I have to put 3 in to taste. This is on top of wasted tablets due to dispenser problems that has been going on for a long time. .
I will now look for an alternative.

14 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Disappointed

Have used Canderel for a long time. Unfortunately have just opened another new one and once again the dispenser isn't working!!! Will have to look for another sweetener, cannot afford to keep throwing them away!

13 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Canderel what have you done !! ?

I am totally in agreement with the other reviews, I have been meaning to investigate what has happened to the sweeteners for a while, I thought it was me!!, but now I know. The Dispenser is a disaster and often cuts the tablets In half, and the tablets are either sweet or non sweet, it varies by tablet, I don’t know if I will have a sweet drink or not.

I too am going to find an alternative.. So Paul Block CEO of Merisant I hope you read all of these reviews.. looks like you are losing your customer base.

21 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I hadn't realised the formula had…

I hadn't realised the formula had changed, but noticed the taste differences. I had always used Canderel as it didn't leave a chemical aftertaste like all other sweeteners, now it does. I noticed a horrible aftertaste and changed my coffee beans and noticed it didn't get better when I changed back to my usual beans. Things aren't as sweet, I am left with an aftertaste. I will not be buying anymore unless it changes back.

18 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Disgusting new taste - do not buy Canderel

What company changes the main ingredient in their product, without letting customers know, or making it obvious on the packaging - Canderel! They have replaced aspartame with sucralose in their original sweeteners and they taste BAD. I never bother with reviews but I'm honestly so disappointed with this company. I've been using Canderel for many years, and to think they were hoping to sneak this past their customers without anyone noticing! My tea tastes vile now with these new sweeteners, and I've just wasted £5.50 on a 500 pack of them too. I emailed them to complain and was told their reason for the change was.. 'Specifically, we aimed to provide a vegan friendly alternative'. I replied asking if this is an alternative, then where is the original? I'm now awaiting a response.

18 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Still call it "Original" but it isn't…

Still call it "Original" but it isn't though is it?!
As many have now posted, the inadequately signposted change to their formula has resulted in a product that does not dissolve quickly enough. Despite repeated lengthy stirring, I now get a final mouthful of over-sweet tea and a residual lump of tablet when I finish my cup of tea. All so more people can "enjoy" their product. Not me. And as for the dispenser... don't get me started.

25 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Don’t dissolve properly

The sweetners no longer dissolve properly and leave unpleasant white floaters in your tea. At first I thought this may have been a bad batch but this has happened with my last 3 dispensers.
Complained to canderel and they offer a replacement but that doesn’t resolve or explain the issue. I won’t be buying this product again.

26 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Canderel table dispenser does not work

The Canderel dispenser just does not work. You can get any quantity from zero to 2 including broken pieces of sweetner. This has been a problem for many months (in fact probably years) and is getting worse. The product is not fit for purpose and should be fixed or withdrawn, They keep getting the same feedback but seem to refuse to do anything about it. I guess they like us to waste the product so we buy more. Maybe we should all stop buying it.

20 novembre 2024
Non scritta su invito

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