Canadian Affair Recensioni 

4324
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Superb service from Travel Consultant Daniel. Extremely well-informed about the region and actually keen to restrict costs where possible and obtain best value for money. Very friendly telephone m... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

They were great at listening to what I wanted and tailoring an itinerary to match my aspirations. Sadly, not all the suggested accommodation met my style so we had some further negotiations. All... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First class. Canada Affair are knowledgeable and provide an exceptional service. Our requested itinerary was matched and fitted perfectly with our budget. They offered suggestions that would elevate o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the minute I enquired about a holiday, the staff member has answered questions promptly and communicated well. They listened to our requirements and delivered an itinerary to suit. Any questions... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia di escursioni in crociera
  4. Agenzia di noleggio auto
  5. Agenzia viaggi
  6. Hotel
  7. Sito di ricerca di voli aerei

Scritti dall'azienda

Our fantastic new office space in London Paddington is bright, modern and ready to welcome you. Settle down in our comfortable seats as a Canada Travel Expert talks you through all the fine details of your big trip. Between your passionate travel consultant and an interactive TV screen, there will be plenty of inspiration.

Welcome to Canada

Scritti dall'azienda

Talk to us today
Canada is epic and rich in adventures. A destination of discovery that has something for everyone. As the UK’s award-winning Tour Operator that specialises in travel to Canada, we are dedicated to creating exceptional, once in a lifetime experiences. Whether you opt for one of our tried and tested iconic itineraries or a tailor-made trip to suit your exact needs, you are sure to return with memories that will last a lifetime. Speak to our Canada Travel Experts to help you book your dream holiday: 0207 616 9167
The Canada Travel Experts
We’ve spent more than 25 years exploring Canada, seeking out the things we think you’ll love. Every visit ensures we keep our finger on the pulse to maintain our intimate knowledge of the country, from its cities and wildernesses to the best places to eat. When you book with us, you book with the experts.
World-class partners
You’ll be able to choose holidays from our world-class partners like Holland America Line cruises, Rocky Mountaineer train tours, Fairmont hotels and Avis car hire. We handpick the companies we work with to make sure you have a quality and reliable experience.
Tailor-made experiences
Visit our website and you’ll find carefully curated tours with flights, vehicle hire, hotels and our favourite locations included in the package. But the best part? All our tours can be tailor-made. Just call us to explore your options and talk through the sights you’d love to see. We’ll make sure you don’t miss a thing.
Award-winning holidays
Thanks to the votes of our happy customers, we’ve received gongs at the British Travel Awards for the last four years in a row, including the Gold Award for Best Holiday Company to Canada (Large) and the Silver Award for Best Rail Holiday Company (Large).
Price Match Guarantee
Canada has been our business since 1995. Our strong and enduring relationships with suppliers mean we can promise you unbeatable prices. In the rare eventuality you find the same Canadian holiday elsewhere for cheaper, we'll match it. That way you're guaranteed the best price on all our holidays, every time.
UK-based travel consultants
Our advisors are our greatest asset. Call them yourself and you’ll soon find that their passion and enthusiasm for Canada is infectious. Whether you’re planning a special anniversary, a family getaway or the retirement trip of a lifetime, our advisors will bring your holiday dreams to life.

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

4K recensioni

5 stelle
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4,4

Tutte le recensioni

(4324)

109 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Just organised a forcoming trip…

Just organised a forcoming trip to.beautiful.Canada and was delighted with the individual package put together,.including the Rocky Mountaineer train to Vancouver....really.looking forward to the experience....it's been. 57 years in the making as always want to go but.life gets in the way..
But hey .'Better late than never ' is my motto !
Thank you ....

30 giugno 2025
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Risposta di Canadian Affair

Good Morning,

Thank you for your kind review and your lovely feedback.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great trip when you go on your vacation.

Kind Regards

Allan

Customer Servic

Valutata 5 stelle su 5

requesting a quote

My phone call was answered promptly.
My request for a quote was handled well by Gemma, who provided me with a itinerary, tailored to what I had asked for.

30 giugno 2025
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Risposta di Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our travel expert Gemma we are pleased to read this positive feedback.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5
Logo di Canadian Affair

Risposta di Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our travel experts we are pleased to read this positive feedback.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Fabulous assistance planning our 2026 Canadian Rockies Adventure

Karen, our agent was very knowledgeable, patient, attentive and helpful in pulling together our desired itinerary for our 2026 Canadian Rockies & bears adventure.

Extremely happy with the service received ☺️

28 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Karen we are thrilled to hear this it is the sort of level we expect at Canadian Affair.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Everything worked smoothly

Everything worked smoothly. All connections worked. Hotels were good and central. Quick response to issues

27 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We are delighted to hear that you had a great holiday.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Totally Professional

From our first vague enquiry to agreeing a fabulous itinerary Andrew has been fantastic. Nothing is too much trouble and tweaks have been dealt with professionally and efficiently.

26 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Andrew we are pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Highly recommend.

Wouldn't use any other company when travelling to Canada. Canadian Affair are amazing & every person we have ever spoken to has been so professional, knowledgeable & helpful.
Booking on this occasion, Andrew has been absolutely outstanding. The level of support, care & understanding he has provided throughout the booking process has been superb. His customer service is on another level. Thanks for everything Andrew!
I can't recommend Canadian Affair enough. A fantastic company to deal with.

27 giugno 2025
Non scritta su invito
Logo di Canadian Affair

Risposta di Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Andrew we are delighted to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 4 stelle su 5

friendly and helpful

They were very friendly and helpful
The phones were quite busy when I called first so it took a while to get through

17 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this we apologise for the delay when you originally called.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Fantastic Touring Holiday

We’ve just returned from our Rockies & Alaska Cruise Extravaganza booked through Canadian Affair, and we had a fantastic holiday with our two American friends. The whole holiday went so smoothly from start to finish. We particularly liked Banff as a small town and Lake Louise was breathtaking! The views from the Rocky Mountaineer (free upgrade to Gold service courtesy of Canadian Affair) were awesome and the service was second to none, including the meals, drinks and baggage handling! The only downside to the train was a 12 hour day followed by an 11 hour day, which were a bit long, but nothing anyone can do about that because that’s how long the journey takes. It is made easier by the sumptuous seats with lots of legroom.
The Holland America cruise through the Alaska inside passage was a whole new experience to us as we’ve never cruised before, but this too was fantastic. I can wholeheartedly recommend this tour booked through Canadian Affair

23 maggio 2025
Non scritta su invito
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Risposta di Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We do apologise for the delay you endured on train journey and we are pleased this did not impact your trip to much.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Great staff willing to go the extra…

Great staff willing to go the extra mile to make the booking easier.
Very flexible packages and good value

21 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this it is the sort of level we expect at Canadian Affair.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to read this lovely review.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

So Far Great Experience

The staff are very helpful and knowledgeable which has given me peace of mind when booking this trip. I believe the prices ae competitive as well.

13 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are really pleased and thrilled to hear this its the level we expect at Canadian Affair at all times.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on holiday.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Each member of staff that I had the…

Each member of staff that I had the pleasure of speaking with was polite, courteous, knowledgable and patient and are a credit to the company. I hope our trip is equally as pleasant. Kind regards, Phill Portsmouth.

18 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are really pleased and thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on vacation.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Hats off to Mark

Just spoke to the very helpful and charismatic Mark Carson who quickly and easily amended a booking for me -a real asset to the company.
Great, too, to so easily be able to get through to speak to a real person so easily - none of this having to endlessly repeat yourself to a soulless chatbot to possibly, or possibly not, be put through to a member of the team.
I have used Canadian Affair for years and will continue to do so, especially having seen Mark on Eggheads?

19 giugno 2025
Non scritta su invito
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on vacation to Canada.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Have just booked a flight to Calgary…

Have just booked a flight to Calgary with Canadian Affair had an issue with payment, called on number issued on website and got Mark, he made the booking and payment effortless and quick and with a great personality .
What a pleasure speaking to Mark a really nice Scots man. Thank you Mark.

17 giugno 2025
Non scritta su invito
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are really delighted and thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on vacation to Canada.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Mark Carson

Mark Carson, the representative that I dealt with, was exceedingly helpful in putting the itinerary together. This included providing a recommendation for a longer stay in one of the resorts and some culinary establishments in Banff from his own experiences in Canada.

2 giugno 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are really pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Great service again from Karen.

Great service again from Karen.

22 maggio 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Karen we ar pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Making a holiday booking was easy and…

Making a holiday booking was easy and straightforward. Everything I asked got a answer. Daniel was very helpful with tips and suggestions. Much appreciated

29 maggio 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Daniel we are extremely pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your vacation.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

Customer service with a smile

Customer service with a smile. Went above and beyond to help us to book the right holiday.
Thank yoy

23 maggio 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Valutata 5 stelle su 5

The booking was made so easy and the…

The booking was made so easy and the representative was very knowledgeable and pleasant.

22 maggio 2025
Logo di Canadian Affair

Risposta di Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

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