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Valutata 5 stelle su 5

I highly recommend Kapiti Casey Clinic. The team are really friendly. On my first visit to Casey Clinic, I had a complimentary consultation followed by a beautiful skin treatment. I explained to J... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I had a course of 10 caci facials over a course of 4-5 weeks. I took several before photos hoping for a positive outcome. Sadly there was no discernible difference in my face after. My eyelids and je... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica per la cura della pelle
  2. Centro estetico
  3. Servizio di depilazione laser

Scritti dall'azienda

Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

316 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(316)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I had a Botox treatment done by inexperienced untrained nurse no name given

I had a Botox treatment done, there was just one nurse available so after a few cancellations manage to see a new nurse (I wasn’t aware of this… I though I was seeing Stacey) instead I had Stacey’s mum, she mentioned she just had done her certificate and could only do specific areas …. So I’ve had it done with an inexperienced untrained nurse (none of this was mention to me at the front) just that they had someone new… anyway most of the product ended up being wipe out of my face… I trusted and assume Caci trained their nurses.
Weeks went by and had no effect ….i left it alone and decided to cancel after a few months but was offered to come to the Glenfield clinic (initially went to the birkenhead) to see Stacey and that they could fix it and put my membership on hold because they didn’t want to leave me unhappy… I said again “no, it’s ok I don’t want to complain I just want to cancel” but they insisted so I reconsider in keeping my membership, I went the next day only to find Stacey very unprofessional and blaming me in all ways possible for the Botox not staying in my face …like my face muscles must have push the Botox out or that I need more and I’m not doing enough, she had no idea I knew her mum did my last treatment ( she’s not where in the birkenhead it glenfield website she’s not a staff and with no experience) and I didn’t mentioned this to not make it awkward but realized how naived I was when she came back asking me to pay for the whole treatment and more because I just needed more Botox (paying again for a treatment I didn’t received) anyway the manager Rosanne told me they don’t give out free treatments and told me it was obvious the treatment was done and left it there for me to feel like a liar and ashamed … I left in tear as I was question about my integrity and there was talk about my forehead being small not like a normal size forehead…so unprofessional of Stacey and Rosanne to blame a client no apologies but they did offer to give me a free facial BUT wait… I had 2 facials in my membership they couldn’t honor due to them not having enough staff

29 giugno 2023
Non scritta su invito
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Risposta di Caci

Thank you for taking the time to leave your review Sheyla. At Caci Glenfield, we value every one of our customers and we are saddened to hear you feel you have not had a positive experience in this case. We’re always looking for ways to improve our procedures and your feedback can help us review our services and make improvements accordingly. It is Caci protocol to have a customer come back in in-person for a review should they not be satisfied with treatment. Please be assured that all of our nurses are fully-trained Registered Nurses. Once they are taken on by a Caci clinic, they also undergo intensive and on-going training for injecting, both theoretical and practical through our dedicated Caci Training Academy. Regarding the events of your last visit, please find an email in your inbox soon regarding this so we can support you in coming to a resolution.

Valutata 5 stelle su 5

The experience was amazing a therapist…

The experience was amazing a therapist named Mia was taking extra care of my skin and keeping it hydrated and I felt my skin was taken care of every time I went in for my treatments.

28 giugno 2023
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Risposta di Caci

Thank you for your 5-star review Francis!

Valutata 5 stelle su 5

I love my regular appointments at Caci

I love my regular appointments at Caci. It's become part of my wellbeing and mental health. The dim lights, soft music, calm and friendly staff, the aromas in the entire clinic. The treatments and massage are amazing. I always recommend to my friends that they should sign up for a membership. It's worth every dollar.

26 giugno 2023
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Risposta di Caci

Thank you for your 5-star review Joanne!

Valutata 5 stelle su 5

Happy customer!

Always welcomed with a friendly face. The girls at Hastings Caci look after all my need with great expertise. They have the answers to all my questions and I walk out feeling great. It’s true I gain skin confidence when I leave Caci.

24 giugno 2023
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Risposta di Caci

Thank you for your 5-star review Miriam!

Valutata 5 stelle su 5

Awesome vibes

Awesome vibes, Best facials 😍 leave feeling fabulously pampered everytime and all the girls at Sliverdale Caci are lovely!!

23 giugno 2023
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Risposta di Caci

Thank you for your wonderful 5-star review Kelli!

Valutata 5 stelle su 5

The whole process

"The whole process. Georgia (my initial contact) was warm and professional. Jamie rocked from hello to my botox, fitting in my lips and staying til 8pm to do it. Just a wonderful experience all round. Added bonus was the pain was less than Kapiti and he music was on point. Finished look just top notch. Thank you!"!

20 giugno 2023
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Risposta di Caci

Thank you for your lovely 5-star review Max!

Valutata 5 stelle su 5

The staff are excellent

Everytime I go to Caci Orewa I have a great experience the products and treatments are top notch. However it is the staff that really make it special. The staff are friendly and informative they know what they are doing and make you feel instantly comfortable. The level of care and respect for their clients is apparent throughout every appointment. I would highly recommend Caci Orewa to anyone wanting quality self care.

15 giugno 2023
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Risposta di Caci

What a pleasure to read through your lovely 5-star review Kylee!

Valutata 5 stelle su 5

Wonderful staff!!

I found caci te rapa staff was the upmost professionals as being my first time experience every doing a treatment they were very friendly & helpful answering all my questions with the upmost repect!!!

14 giugno 2023
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Risposta di Caci

Thank you for your lovely 5-star review Paulette!

Valutata 5 stelle su 5

Full of information lady's all have a…

Full of information lady's all have a great vibe. Remember names. I know in a week's time my cramp down headaches will be less.

9 giugno 2023
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Risposta di Caci

Thank you for taking the time to leave your lovely 5-star review Leanne!

Valutata 5 stelle su 5

Always a pleasure seeing Jasmine

My therapist Jasmine is lovely. She is very professional, always happy to see you and have a chat while having your procedure.

9 giugno 2023
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Risposta di Caci

Thank you for your 5-star review Dale!

Valutata 5 stelle su 5

Caci best therapists in NZ

The skin therapists at Caci are honestly the best and most experienced I have ever come across, and I have been to many different providers. My skin has improved so much since I joined with Caci and would not go to anyone else now.

7 giugno 2023
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Risposta di Caci

We're so happy to hear you've had a 5-star experience here with us Naumai!

Valutata 5 stelle su 5

Outstanding Caci branch in AKL Newmarket

I’m a returning yearly membership client because the service you receive at the beautiful Auckland Newmarket branch is second to none. The facial I just had yesterday with a very knowledgeable new staff was amazing. Everyone is super friendly and warm. It’s just overall a great time I have every quarter I go there.

6 giugno 2023
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Risposta di Caci

Thank you for your lovely 5-star review Tamara!

Valutata 5 stelle su 5

Gorgeous Ladies at Caci Taupo♥️

Wow!! All the staff at Caci Taupo are simply amazing, from the moment you walk thro the door, during your treatment, and when you leave. Love all these ladies, make me feel at home🩷🩷"! Kylie x

2 giugno 2023
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Risposta di Caci

Thank you for your lovely 5-star review Kylie! We're so happy to hear how much you have enjoyed your time with Caci Taupo.

Valutata 5 stelle su 5

Laura is amazing

Laura is amazing. She always understands my needs and suggests what’s best for my skin.

1 giugno 2023
Non scritta su invito
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Risposta di Caci

Thank you for your wonderful 5-star review!

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