Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I emailed them for advice on and got a full response from them within a few days after they consulted with their tech team. I then bought the product online - really straightforward to do, good webs... Leggi di più

Valutata 5 stelle su 5

Needed some sticky radiator collars for my flooring as wooden rings would not have fit in the tight space at back of my pipes. These fit perfectly as i was able to cut them easily to fit at the back o... Leggi di più

Valutata 5 stelle su 5

I was absolutely dreading levelling my floor, as it was un even, I had no clue what the first thing it was that I should do. Upon doing some research I came across Buy Flooring Online. Giving them a c... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I ordered 3 rolls of underlay which came the next day. Unfortunately the wrong items were dispatched (hence 4 stars)..I rang up straight away and was told they would look into it..less than 10 minutes... Leggi di più

Dettagli dell'azienda

  1. Negozio di materiali da pavimentazione
  2. anche in
  3. Fornitore di materiali edili
  4. Grossista di tappeti
  5. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

Choose from the world’s top brands of carpet and flooring installation products at Buy Flooring Online, the best place for the carpet and floors. Buy with Confidence!


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(47)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Good customer service

I ordered 3 rolls of underlay which came the next day. Unfortunately the wrong items were dispatched (hence 4 stars)..I rang up straight away and was told they would look into it..less than 10 minutes later they rangback to apologise and agreed the wrong items had been sent. I had ordered Thursday, it arrived Friday, returned Monday and the full refund in my bank on Tuesday. Apart from wrong items sent I think it was excellent customer service and would definitely have given 5stars. I would buy from again

18 agosto 2022
Non scritta su invito
Valutata 4 stelle su 5

Quality Item delivered in good time!

I want to be as fair as possible, I would have given 5 stars as the 8Ft door trim was a good price at £12.72 and very good quality but the delivery charge of £20 just made it feel less so of a bargain, the item came in good time and was very well packaged so no complaints there, would I buy from them again yes.

17 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service

I had ordered some flooring and ancillaries from this store. One of the boxes that contained the glue was damaged in transit. The product was packaged really well, it just looked to have been treated roughly by the delivery company. I reported this to the store along with a couple of photos. The item was replaced and resent the same day and received the day after in perfect condition. I honestly couldn't fault the service i got and the speed of a resolution when I had an issue. I will be using them again.

14 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Complete rip off

Complete rip off, both the pipe collars & the postage. It isn't clear that the collars are not laminate, they are sticky paper / card. Posted in an ordinary envelope which costs 66 - 85p! I was charged £8.50. Don't buy. Get proper wood or laminate collars. These won't last 5 minutes. I have yet to hear back from my complaint.

Having read the response I feel that B F O should have refunded the £8.50 postage I was charged. I was pleased to get my money for the collars back, but had to pay for signed for postage to be sure they arrived.

30 maggio 2022
Non scritta su invito
Logo di Buy Flooring Online

Risposta di Buy Flooring Online

Dear customer,
We are sincerely sorry; that the product and service did not meet your expectations. When the issue was brought - to our attention, we acted accordingly by responding to your email. We authorised the return of the unwanted item and issued you a full refund for the order. We have also taken your advice and removed the delivery fee on our pipe covers - all pipe covers are now free from the standard delivery charge. We have always ensured all products have an up-to-date gallery that displays a true; representation of what our customers will be receiving to prevent our customers from being misled.
Once again, we apologise for leaving you feeling - as though; we failed to respond/ act on the issue accordingly.
Kind regards,
Buy Flooring Online.

Valutata 5 stelle su 5

I had a brilliant experience

I had a brilliant experience. Ordered the evening before and delivered the next morning. Unexpected, but certainly very welcome and a great range of products to boot too. Thanks for the great service!

9 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

A***** Service!

I was absolutely dreading levelling my floor, as it was un even, I had no clue what the first thing it was that I should do. Upon doing some research I came across Buy Flooring Online. Giving them a call was the best thing I could have done! I was literally given a crash course on what materials I should be using, and also what they do. Extremely happy with the end result :) defiantly recommend & I will be coming back!!!

25 maggio 2021
Non scritta su invito
Logo di Buy Flooring Online

Risposta di Buy Flooring Online

Dear Customer,

Thank you for your kind feedback! We really do appreciate it.

Kind regards,
Buy Flooring Online

Valutata 5 stelle su 5

Quick delivery...

Purchased two rolls of Treadair System 10. Good price and low delivery costs, arrived quicker than expected... all good.

28 aprile 2021
Non scritta su invito
Logo di Buy Flooring Online

Risposta di Buy Flooring Online

Dear Customer,

Thank you for your positive feedback and thank you for shopping with us.

Kind regards,
Buy Flooring Online

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