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Valutata 3 stelle su 5

Love the bath bombs. However, can never obtain the reveal!!! Because of this I have not continued to order since I still have a few bath bombs left. Please advise

Valutata 5 stelle su 5

This morning started out with a Bubbly Belle order, and in my haste I accidentally hit the button for a full set of all the wonderful bath bombs, but I knew there wasn't enough money on my debit card... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am a first time customer. When my package arrived an item was missing. I contacted customer service after hours,not expecting to hear from them until the next day. Not only did they answer me within... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Horrible customer service. Like many other people, Bubbly Belle robbed us of the money for a subscription, though we placed only one order. We assumed that it was an honest mistake, so they wo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di cosmetici
  2. Industria cosmetica
  3. Negozio di cosmetici
  4. Grossista di cosmetici

Scritti dall'azienda

Bubbly Belle is based out of Venice, FL, and we are reimagining self-care. Bubbly Belle has a 16,000-square-foot state-of-the-art facility where our team of self-care specialists dedicate their time to researching, testing, and producing high quality (and fun!) products for your bath and home. All of our products are made in the USA. Founded in June of 2017, Bubbly Belle started our full line of self-care products with what we're most known for: our handmade bath bombs, with a surprise inside. Once these handmade bath bombs dissolve, they reveal a surprise ring with a special code to reveal its value, so you're left with a little sparkle to brighten your day. It's our personal passion for self-care and attention to detail which allows for Bubbly Belle to ensure the highest quality of each and every product we make.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had a problem with a subscription and…

I had a problem with a subscription and it was taken care of immediately. I love the scents of the bath bombs and the surprise ring inside. Though I did not use the bomb personally, it melts in the water quickly and skin feels soft and the scents are very aromatic, and lasts for a while. I would definitely recommend Bubbly Belle to anyone including all friends and family members!! Way to go Bubbly Belle!!

5 marzo 2021
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Risposta di Bubbly Belle

Hi Carol,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Valutata 3 stelle su 5

Keeps trying to charge my account

The bombs are fun and my daughter and I like to do them. HOWEVER, in the last 2 weeks they’ve tried 6 times to charge my account $30.82. I keep trying to log in to try and cancel any type of subscription I may have accidentally clicked on but it tells me I don’t have an account. How is that when you email me all the time?

4 marzo 2021
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Risposta di Bubbly Belle

Hi Helen,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

karl@bubblybelle.com

Best,
Karl

Valutata 5 stelle su 5

Daughter Collection=Five plus Stars

My special needs daughter loves these, she's got quite a collection of them. Been a customer of Bubbly Belle for years and thoroughly enjoy how their products make my daughter happy. Fingers crossed that she gets a yellow one, so I can sneak wear it Haha ❤

3 marzo 2021
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Risposta di Bubbly Belle

Hi JM,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Valutata 1 stelle su 5

Nice product, Bad jewellery…

The actual bathbomb product is wonderful, smells great and makes my skin soft. But the rings have copper and turn my fingers green. Which I was very upset about, they have such beautiful designs but not lasting metals, I understand this is just costume jewellery And copper is cheap, But there are other cheap metals that could be used so that people receiving these rings can actually wear them long term. Considering that the jewellery only last 2 or 3 days $20 is way too much. Also i have spent nearly 1000$ and have only received 5 out of 13 orders...with no refund....so although they have a nice product, im not impressed and urge others to be cautious

3 marzo 2021
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Risposta di Bubbly Belle

Hi Lacey,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

karl@bubblybelle.com

Best,
Karl

Valutata 4 stelle su 5

I didnt receive an item I had ordered…

I didnt receive an item I had ordered as a gift for a good friend and reached out to customer service. They got back to me right away and they're sending the item to me free of charge.

2 marzo 2021
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Risposta di Bubbly Belle

Hi Franki,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Valutata 5 stelle su 5

I had a problem with my order

I had a problem with my order. The company resolved my problem due right away! I’m please with their service!

2 marzo 2021
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Risposta di Bubbly Belle

Hi Charlene,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Valutata 5 stelle su 5

Awesome customer service

27 febbraio 2021
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Risposta di Bubbly Belle

Hi Misty,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Valutata 2 stelle su 5

Got a bath bomb out of curiosity

Got a bath bomb out of curiosity. Smells nice but takes forever to dissolve. The 2 rings I got (free one and bath bomb) are NOT worth the price!!!
To start with, they are SILVER PLATED, Nothing to do with the actual silver. No hallmarks or anything.
Second of all absolute shower with marketing tricks. I wanted to try one of the other bath bombs, but at the very end, before even reviewing my payment, there was an item "monthly renewal" which I never clicked and had no intention to! Glad I only lost money on 1 order tho.

Ps. For heavily discounted bath bombs they add around $9 shipping fee! Stay clear of this company!

26 febbraio 2021
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Risposta di Bubbly Belle

Hi Eva,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

karl@bubblybelle.com

Best,
Karl

Valutata 1 stelle su 5

I was excited when I received one as a…

I was excited when I received one as a gift. As you reveal the worth of your ring you are bombarded with multiple marketing techniques that will get you to purchase multiple times. I am ashamed to say I ordered 3 times, each time getting promised “this” purchase would result in a premium ring worth more than the $15-$20 price point. Every ring reveal leads you to another marketing way to have you order more. If you want a costume jewelry ring worth more than $20, just go buy one at a regular jewelry store. I have to say it’s a genius marketing idea that gets people to keep buying. The bath bombs themselves are sub par. I recommend staying away from the company.

25 febbraio 2021
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Risposta di Bubbly Belle

Hi Kathleen,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

karl@bubblybelle.com

Best,
Karl

Valutata 5 stelle su 5

This product is amazing

This product is amazing. In my house we only have a clawfoot tub. I have tried all sorts of products. These bath bombs are amazing. My skin hasn't felt better. Its soft, hydrated, and smells amazing. I would though like to see some exfoliating products. I absolutely think they would do a gorgeous job. I even bought an extra box to give as a side gift for birthday, engagements, mothers day, honestly any type of celebration. I love this product!!!!!

25 febbraio 2021
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Risposta di Bubbly Belle

Hi Tara,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Valutata 1 stelle su 5
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Risposta di Bubbly Belle

Hi Lita,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Valutata 3 stelle su 5

I just want Karen to know

I just want Karen to know. I previously bought bath bombs from you in the past. I recently purchased a few bath bombs, but couldn't understand why I was getting just regular stones?. I normally would get at least one of the rings in color. Unfortunately I got clear stones. I hope in the future I'll get one that has color to it. Thank you for taking your time out to read this message.

20 febbraio 2021
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Risposta di Bubbly Belle

Hi Shirley,

Thank you very much for your honest feedback regarding the recent rings that you've received and for your support. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Valutata 5 stelle su 5

I am a first time customer

I am a first time customer. When my package arrived an item was missing. I contacted customer service after hours,not expecting to hear from them until the next day. Not only did they answer me within minutes but resolved the issue right then. Excellent customer service! The bonus was the amazing bath bomb after. I am ordering again right now!!

19 febbraio 2021
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Risposta di Bubbly Belle

Hi Shelly,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Valutata 4 stelle su 5

I absolutely love the fragrance and…

I absolutely love the fragrance and fizz of the bombs. They made my skin feel amazingly soft. My husband ordered me a few of the bundles to try out. He got a few the wrong size which was fine. However i also got 4 of the exact same ring unfortunately. They are all very beautiful rings but i would have liked different kinds.

19 febbraio 2021
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Risposta di Bubbly Belle

Hi Nikki,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Valutata 5 stelle su 5

The bath bombs are the greatest

The bath bombs are the greatest. Very fragrant and bubbly. I love them. I will be ordering more.

18 febbraio 2021
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Risposta di Bubbly Belle

Hi Traci,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Valutata 1 stelle su 5

I placed an order....got 2 different…

I placed an order....got 2 different tracking numbers, both invalid. Took forever to get my order then a couple of weeks later I was billed for something I didn't order. When I complained I was told I had bought a monthly subscription. I did no such thing!! They took money from my bank account without notice and I don't appreciate that at all. Now, let's talk about the rings inside the bombs.....absolute crap!! Ugly and extremely cheap. Give your hard earned money to Charmed Aroma...at least your finger won't turn green when you wear their rings. Bottom line....terrible company to deal with and I will never place anohter order.

16 febbraio 2021
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Risposta di Bubbly Belle

Hi Jacqui,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Valutata 5 stelle su 5

Wonderful product and customer service …

I can’t say enough good things about this company and their customer service. I ordered my first set of bath balms after Christmas. I love the attention to detail of the packaging and presentation. When I took my bath the water felt so silky and the fragrance is subtle not overpowering. I was so surprised and tickled with the affirmation I found floating in my bath water (spoiler alert). I decided to get a box for my daughter-in-laws birthday. Alas, when she opened it yesterday on of the balms had burst open although there was no damage to the box or shipping box. I was puzzled and wrote the company. I got several prompt emails and they are sending a replacement at no charge!! I plan on treating myself to this home spa day as well as buying them for gifts! My daughters birthday is in June and she will also get this treat! You can’t go wrong!!

16 febbraio 2021
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Risposta di Bubbly Belle

Hi Jan,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Valutata 5 stelle su 5

Great service and helpful emails that answer questions.

Bubbly Belle has beautiful rings! I got my first bath bomb from my grandmother for Christmas. I wear mine every day and when I take it off, it feels weird! Great for kids who love bath bombs. Find a special ring in one bath bomb up to $ 10,000!
They are kind in their emails and take the time to think about my problems and questions. Great quality rings and service! Five star! ⭐⭐⭐⭐⭐

12 febbraio 2021
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Risposta di Bubbly Belle

Hi Leisel,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Valutata 1 stelle su 5

If I could give this a ZERO STARS I…

If I could give this a ZERO STARS I WOULD!! I’ve been a loyal customer for over 2 years now, and I have to honestly say this company has by far the WORST CUSTOMER SERVICE EVER!!! They aren’t willing to work with you on anything, they pretty much tell you your (blank) (since you can’t post with swear words)***out of luck! THEN JUST RECENTLY THEY CHARGED MY DEBIT CARD FOR A PURCHASE I NEVER MADE NOR DID I APPROVE IT!!! When I called to see why they had told me well sorry but you were subscribed to our subscription. Which is absolute BS because of the mere fact that a week before this happened I had such a terrible experience with them that I told them to take me off of any subscription they have me on, take me off their call and email list, because I never wanted to do business with them again!!! And then after all of that Ofcourse I see on my account that there was money taken out for bubbly belle... at that point I was very angry!! So this happened over 2 1/2 weeks ago, and I’m still dealing with it. There was no way for them to cancel the order, there was no way for me to refuse the package when fedex dropped it off, and they told me I would have to pay for the shipping costs to send back to them if I didn’t want it. Which I told them whatever if that’s what I got to do to get my money back from you thieves then so be it, cause I most definitely did not want what they seemed to purchase for me without me knowing! So update as today. Once the package arrived I took it to my local post office and had them refuse it and send back to shipper. AND I STILL HAVE NOT RECEIVED MY REFUND. So now again I’m going to have to call them right now for the 10th time all because they took money out of my account without my knowledge and sent me something I never order nor wanted!!!! I WILL NEVER DO ANY BUSINESS WITH THIS COMPANY AGAIN WHATS SO EVER!!! YOU FUYS LOST A LOYAL CUSTOMER WHO SPENDS LOTS OF MONEY, but I expect to be treated the right way, and I expect a company to have outstanding customer service. Cause what is customer service or a company without it’s good loyal customers??!! And I also expect a company to be honest and trust worthy!! And BUBBLYBELLE IS NONE OF THOSE!!! So utterly disappointed !!!!

12 febbraio 2021
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Risposta di Bubbly Belle

Hi Mollie,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

karl@bubblybelle.com

Best,
Karl

Valutata 2 stelle su 5

They took money from bank Without me ordering

I order once and tht was fine then money has been taken from my account without me placing order. I have tried getting on site but it says I don’t have a account or order how do I get my money back that was taken from my bank when I did not place any order or received anything and it is say I don’t have account or any orders

11 febbraio 2021
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Risposta di Bubbly Belle

Hi Rheannon,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

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