Brindley Group Recensioni 695

They produce excellent cars.

Jacob was amazing! He made sure we knew everything about the car and gave me an excellent service from start to finish.
I would recommend Brindley Kia and Jacob to all family and friends. Thankyou Jacob!

Brindley Chery Cannock have been excellent and have given a professional and very efficient experience. Nothing was too much trouble keeping me well informed from start to finish. Led by manager Chris and sales Luke both being exceptional assisting my purchase giving help and guidance and support even in securing insurance. Would not hesitate to use this branch again nothing but a 5 star service. I highly recommend.

When one is looking for a particular car and they find what they are looking for , they want the process of buying to be as transparent and smooth as possible .
I had both at Brindley's and the experience was good especially when you drive away knowing that what they said they would do they have done and you know you did the right thing by buying from them!

It was friendly experience with sales department and the car condition was as described, beautiful.

I was dealt with promptly and efficiently. I was given a test drive and everything was explained to me fully. Once I had decided to buy the vehicle,all the paperwork was completed with the minimum of fuss.I was extremely satisfied with everything.

The experience at Brindley Kia West Bromwich was fantastic because the customer care is always excellent.

Brindley MG Wolverhampton is an outstanding garage. I was purchasing an MG from Scotland and was not able to view the car in person. The sales man Tom went above and beyond for me. He offered me a video and I asked him to concentrate on several things, which he did. The video was extremely comprehensive & Tom even replied to my emails out of hours. I required the car to be delivered, so was ready to start negations when Tom came back and said his sales manager was willing to offer free delivery (which was around 300miles) and as the car was already well priced & the customer service was outstanding, I paid the deposit. The excellent customer service continued while the car was getting prepared and after delivery. The service team did an excellent job including the best valet I have ever seen. I have purchased from main dealerships such as Porsche, Merc & BMW and Brindley MG Wolverhampton outclass them all ! The car arrived and was impeccable and the customer is definitely put first. I, 1000% recommend Brindley MG Wolverhampton, they have a great team of knowledgably, professional people.

Very good deal on an exceptionally good used car.mNo haggling or hard sell. Honest dealer

Brindley were great. Mark Jagus was approachable helpful and knowledgeable. We bought a Kona Electric and the process was very easy. Thanks all

"I had a great experience at Brindley Kia West Bromwich because dealt with in a very professional way made to feel welcome and Tim Ewell was excellent. Also the manager was excellent "

The experience at Brindley Kia West Bromwich was great because the sales manager Tim was not pushy or overbearing and answered all questions, explaining everything we asked. Purchase went smoothly.

I have searched for a car for a long time. I have visited many show rooms and met many Carsales people.
When I visited Hyundai in Cannock John was very good at listening to what I was looking for. Communication was good and John continues to be a support for any concerns that I have.

Friendly staff. Easy to arrange a test drive. Kieran the salesman I dealt with was very knowledgeable about the car and answered all my questions. There was no pressure to buy but when the decision to buy had been made he explained all the options and dealt with the sale efficiently. All questions were answered and after sales process for servicing etc explained.

Sam was great he looked after me and when I pop back to ask about few extra questions he was helpful and he looked after me, great people there :)

The salesman at Brindley was superb. He was friendly and helpful throughout the whole process.
When I told him what I was looking for, he found this within 2 weeks and contacted me.helpful throughout the whole process.

I was assisted by Steve Fisher and he provided a great service, from initial contact to post-purchase follow up. Very happy with both the car and the customer service

No communication. Sent a bill with a red urgent warning when car was in for MOT, attempted to authorise this but it would not go through. Attempted to call the store to ask what was going on. Switchboard lady was lovely in fairness, but could not get through to the store. Requested a call back, but instead was sent a text message and hour later saying to call them. Took another 20 minutes to get through only to be told that more work than estimated needed doing but no more information than that. Eventually spoke to someone who said that the estimated work would be far more significant than originally estimated, quoting another £1200 on top of the previously quoted price. I realised that the work being quoted was cosmetic only and asked if my car had passed its MOT. It had. Nothing was communicated at all regarding this, just a big red urgent saying it needed fixing. When questioned why this hadn't been communicated was told "we're communicating it now". Unacceptable, since it had taken me 2 hours to get this information, and was only given it on my request

Reserved a car online, no contact, no nothing, called them, no call back, called in to discuss the purchase with them to be told the car has been reserved by someone else and that I had reserved when they were closed despite websites generally being open 24/7. Apparently the other person reserved at 3pm 3 hours before me, which I don’t believe to be true, there is apparently a glitch in their system, but they can’t provide evidence that the car was already reserved. They have now made me wait about an hour for a refund of my holding fee, personally I believe they are not being truthful and they have held the car for someone they know, do not trust them poor service, even sat here waiting listening to calls from unhappy customers