Brickabrac Recensioni 604

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 3 stelle su 5

Delivery was quick, but wrong items delivered. I ordered polybags for my child’s party and got different bags than I ordered, which was annoying as we spent so much time picking them out and wanted sp... Leggi di più

Valutata 5 stelle su 5

I'd ordered 19 polybags for my son's party bags. A week passed and I'd still not received the delivery notification, then I started to worry. I read through the Trustpilot reviews from customers who h... Leggi di più

Valutata 5 stelle su 5

My first time using this company as I was looking for bagged sets for my grandchildren’s Christmas stockings. Found the perfect sets - a snowman and a Santa at a brilliant price (much less than other... Leggi di più

Valutata 5 stelle su 5

I'd never heard or used this website before so when I was searching for a particular Lego set for my Grandson & it came up cheaper on brick-a-brak I was a bit dubious. I checked out the reviews before... Leggi di più

Dettagli dell'azienda

  1. Negozio di giocattoli

Scritti dall'azienda

If you are looking for rare and discontinued LEGO products you have found the place to be. We specialise in selling hard to find LEGO sets at the best prices possible. We have a fantastic, permanent 3 for £10 off on LEGO polybags.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

604 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely incredible

Absolutely incredible! 5 days before Xmas and my order was delivered in just over 27 hours! Who else can do that? Fantastic service and will be using again

20 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Poor payment system

Poor payment system - beware.....tried to make an order on this website but it did not go through and showed up on the page as order not processed, however the money was taken from my account and I am still waiting for it to be returned. Guy I emailed about it was very short and rude in response. Have had no problems on any other websites today so its a glitch with theirs. Just an honest review- not a very good company to deal with in my opinion, which is a shame as the website looks so good. Oh well, will have to try elsewhere.
I think your reply shows how rude you are - I can assure you I did not put an incorrect billing postcode in - the system on your website led to this error and now, over 24 hours later I still don't have my money back. I'm entitled to let people know that I have had a bad experience on your website, I can't afford to be £50 out of pocket and your passive aggressive emails and replies have not helped, but only made me feel worse. I hope you have a good Christmas too.

17 dicembre 2023
Non scritta su invito
Logo di Brickabrac

Risposta di Brickabrac

Hi,

Thanks for taking the time to write a review. Unfortunately we have no control over the card details you input when placing an order. We replied to you via email explaining the error during the checkout process (an incorrect billing post code had been input).

Also, no money has been taken from your account. Your bank has put the funds into 'pending' status and the funds will be released back to you shortly which was also explained in the email.

You have also left this review less than 8 hours after attempting to place your order leaving no time for the funds to be released back to you by your bank.

Have a nice Christmas!

Valutata 5 stelle su 5

Excellent experience

This was my first time ordering from brick-a-brac. Really impressed by the variety on offer and the prices were pretty good too. My order was processed quickly and the items were packed really neatly in the box which was great. Would definitely recommend this site to all Lego fans.

1 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

First time buyer with a great experience.

First time using brick-a-brac-uk. The Lego polybags arrived promptly and in great condition.
Accurate title, images and description. Very easy to navigate the site and payment/shipping using instant checkout.
They had useful order/shipping updates via email. No extra costs and very good price for the products provided. The order was purchased 3pm Friday and arrived Monday - super speedy delivery.
Shipping was reasonable and packed well/securely and the offers were a great incentive to shop.
Would recommend to friends and use again. I can shop with trust.

27 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Recommended

Great find. Really good pricing on their items. I brought various Lego, some of which is quite difficult (for me) to find. Fast despatch and very securely packaged. Will definitely be a repeat customer. Highly recommend

26 ottobre 2023

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