Brayleys Cars - Brayley Kia Harpenden Recensioni 

355
TrustScore 5 su 5

4,8

Luton Road, AL5 2UA Harpenden, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards

L'azienda ha risposto

Valutata 5 stelle su 5

Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4. Excellent service throughout.

L'azienda ha risposto

Valutata 2 stelle su 5

My 6 year old sportage needed parts replacing that compared to almost its entire second hand value. The service video provided didn't cover some of the advisory work that was listed. Can't work out... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the vide... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

355 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(355)

3144 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service from the Sales department

Went to showroom to upgrade our car and was met by a professional sales person who took the time to listen to our requirements and answer any questions we had. We went through different options to purchase and ended up buying an ex-demo car. Very pleased with the car and purchasing experience and would more than likely go back when we change our other car.

12 giugno 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Straight forward MOT

Straight forward MOT. Staff efficient and courteous as always. Comfortable waiting area

4 giugno 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Always a warm welcome at Brayleys

Always a warm welcome at Brayleys, professional friendly staff

22 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Belle, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Great service with home pickup/delivery

For annual service and MOT, I booked a pickup from and delivery back to home. This went smoothly, with friendly staff member picking up car. Communication with service department was good and they fixed a rubbing noise in back wheel that I had mentioned (a stick was caught and needed wheel removed to get it out). Car nicely valeted afterwards. Payment was easy via an email link they sent. Will use again.

22 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Buying a car

The sales executive was very helpful and took us patiently through everything we needed to do. The whole transaction went very smoothly and quickly thanks to his guidance.

13 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Joan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Positive experience at Kia Harpenden

Maurice was very helpful throughout and made the whole experience as stress-free as possible for us.

9 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Kate, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Professional services

Professional services, kept me informed, car returned washed and hoovered

7 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Ernest, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Purchased a nearly new Kia Sportage…

Purchased a nearly new Kia Sportage ,which I had seen on Brayley's website.
Upon arrival at the showroom ,I was met with Jonathan ,the sales executive who dealt with my purchase.
He was just as pleasant and efficient as he had been during my phone communications and the transaction was conducted in a calm and non-hurried way.
I was impressed and particularly so,with my vehicle and its presentation,which lived up to my expectations.
Thankyou to Jonathan and all at Brayleys.

7 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Gary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Kia service Harpenden

I waited a few hours while the service was carried out and was able to work through the WiFi and the free coffee was good

1 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Graham, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Just a straight forward service…

Just a straight forward hand car keys over, grab a coffee from the wait area, then cross the road to catch a bus 4 miles to a Wetherspoons for a full English, bus back, car ready and cleaned, quick hand over and home. No big deal.

22 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Neil, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

New car for an older driver

Helpful, clear guidance on the car’s features enabling me to drive away confidently. It’s 12 years since I had a new car and so many new features are available.

28 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Ann, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 4 stelle su 5

A good

A good, courteous service provided.
After the service and MOT were completed, my car was cleaned inside and out, which was an added bonus and was very much appreciated.

15 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Dilesh, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Efficient, Friendly and Trusted

Polite, considerate, efficient, friendly service. My car was serviced and had its first MOT.
All done very efficiently. As I couldn’t wait this time, my car was collected from my home and returned looking absolutely brand new!

16 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Lynn, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Excellent customer service as always…

Excellent customer service as always but only thing I didn’t know about was they charge for collection and delivery your vehicle for annual service. When I booked my car for service I chose that service because it was convenient for me but I didn’t know that you have to pay for service because nobody mention it to me.

16 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Efficient Service

Friendly and helpful staff. I was seen very quickly and the service was completed in the timeframe I was told.

7 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Kate, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

I had an excellent experience with…

I had an excellent experience with Herman D'Souza. From start to finish, his customer service was friendly, professional, and incredibly helpful. D'Souza responded quickly to my questions and went above and beyond to make sure I was satisfied. It’s rare to find such genuine care and attention these days. Highly recommend!

4 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Top Quality Service

Prompt, polite and friendly attention, a comfortable lounge to wait in while the car was serviced. Staff were all attentive, ensuring we had tea or coffee. The service was carried out promptly and carefully.

1 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Kia Harpenden

Risposta di Brayleys Cars - Brayley Kia Harpenden

Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più