Car goes in for mot and service and 2 days later turn fan on to demist windscreen and it's making a racket phone to get it looked at and given a date 3 months away it was perfectly fine before. The se... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Prompt attention from Liesa on the Service Reception desk when I arrived and work done well within the expected time frame while I waited. All staff polite, professional and friendly. Only one, small... Leggi di più
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The company and its staff are very communicative and I felt confident with the service I was getting. From the first booking (over the phone) to the reception staff when I took the car in. Everything... Leggi di più
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Had a great experience when taking my son’s car for its service. Kept informed of the progress via the link and received a text to confirm when the work had been completed. Checking in the car was ver... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informazioni di contatto
Lyon Way, AL4 0LQ, St Albans, Regno Unito
- 01727 837373
4,5
Eccellente
549 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Helpful and quick when I attended for a…
Helpful and quick when I attended for a recall for my car.
29 luglio 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Mr Nendick, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
A very prompt and polite service
A very prompt and polite service - kept me informed of the progress of work being done. Staff very helpful and explained what had been done. great service
many thanks
27 luglio 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Trevor, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good service not hurried time to make…
Good service not hurried time to make up your mind, giving reassurance. All staff very pleasant
23 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Janice, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
very friendly a professional staff
23 luglio 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Nice reception..Job done quickly and…
Nice reception..Job done quickly and efficiently.
22 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Francis, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
My experience on this occasion
My experience on this occasion would have been a 5* but the loan car only had 18 miles of fuel in it.
They did waive the £30 loan car charge to compensate which was good pr
21 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
The service team was excellent…
The service team was excellent especially the lovely lady met when picking my vehicle from a service and MOT.Very helpful and friendly.Made the day for me,an asset to Brayley Hundai
17 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Always 5* service from Brayleys
Always 5* service from Brayleys, Leisa in particular was friendly, professional and very accommodating.
15 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Bryony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
My car was in for a recall
My car was in for a recall. It was collected and returned within a very short time. The Driver was very nice.
15 luglio 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Rosemary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Sales Staff were very helpful and…
Sales Staff were very helpful and informative regarding our prospective purchase
13 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
the car was fixed quicker than expected…
the car was fixed quicker than expected and a full MOT carried out by staff
excellent work by the staff and team. highly recommended.
Many thanks
Rob Shouler
1 luglio 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Reception was excellent as was the…
Reception was excellent as was the works on the car. Excellent
30 giugno 2026
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Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Anthony, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great service
I was recently visiting Nissan to look for a new car for my family whilst browsing the Hyundai display of cars caught my attention and I decided to look here first. I didn’t have an appointment but I was approached by a very friendly and helpful gentleman called Lewis. We chatted about what I was looking for in a family vehicle and he suggested I try looking at a tuscon and a Santa Fe. I decided the Santa Fe is too much car for us but the tuscon is perfect after Lewis talked me through all the features and options. I did not make my purchase at the time as I didn’t have my husband present but I will be popping back shortly to see him. I highly recommend any one who isn’t sure what they want to have a chat with Lewis, he listened to my needs and didn’t try to push me to the flashiest most expensive thing in the show room! Thankyou Lewis will be seeing you soon!
28 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Lindsay, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Really friendly and pleasant salesman
Really friendly and pleasant salesman (Shaff). Efficient, informative, and good communication throughout the sales process. Assisted with additional purchases (GAP insurance and paint/upholstery protection) DVLA registration and car tax. Comfortable experience on both visits to the dealership.
29 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Thanks nabz!
My experience was the best experience I had, Nabz spoke to me so calmly, he explained to everything that I needed to know step by step and it helped me a lot, helping me choose my decision. I wanna say a big thank you to nabz!
27 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Isaam, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Nabz provided outstanding customer…
Nabz provided outstanding customer service from start to finish. As I’m currently looking to buy a new car, I really appreciated the kindness, patience, and professionalism shown throughout the process. Nothing was too much trouble, all of my questions were answered honestly, and I felt genuinely valued rather than pressured into making a decision. It’s rare to come across such friendly and attentive service, and the positive experience had made my car search so much easier. I would highly recommend Nabz to anyone looking for exceptional customer care.
5 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Jasmine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Purchased recently and was incredibly…
Purchased recently and was incredibly impressed with the service, second to none, John Loizou was super helpful, he went above and beyond, very pleased
8 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi George, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great sales experiance and made to feel…
Great sales experiance and made to feel valued , my salesman Frank Rios was exceptional , knowledgable, calm and made it a pleasure to deal with .
20 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Diane, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Brilliant service from India
Brilliant service from India, nothing was too much hassle and went above and beyond. Made the experience seamless.
16 giugno 2026
Non scritta su invito
Risposta di Brayleys Cars - Brayley Hyundai St Albans
Hi Alice, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
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