Brayleys Cars - Brayley Honda Hendon Recensioni 

271
TrustScore 4.5 su 5

4,5

Hyde Estate Road, NW9 6JX London, England, GB


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Valutata 5 stelle su 5

Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really happy with my experience buying a car at Brayleys. Rob was brilliant from start to finish and made the whole process so easy. He was friendly, helpful and really easy to deal with. He took... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Staff friendly and efficient. Should be 5*. Only 4 stars, though, as in previous years they have washed our car during the service, _not_ this year. If the same happens next year the number of star... Leggi di più


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Hyde Estate Road, NW9 6JX, London, England, Regno Unito

  • 02082004040

4,5

Eccellente

TrustScore 4.5 su 5

271 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

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4,5

Tutte le recensioni

(271)

3119 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Smooth and efficient

Friendly, helpful and great customer service

9 maggio 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Hendon

Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Mia, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

I had a great experience dropping off…

I had a great experience dropping off my car for servicing. The process was smooth and efficient, and the staff were very friendly and professional. I felt confident that my car was in good hands. Highly recommend!

13 maggio 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Rozie, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 4 stelle su 5

Great customer service

Very pleased with the customer service that I received but SO disappointed to hear that our lovely receptionist has been made redundant. The place won't be the same 😭

12 maggio 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Maureen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valutata 4 stelle su 5

Car service and MoT

Everything completed on time and as arranged

8 maggio 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 1 stelle su 5

My car battery on my Honda crv is going…

My car battery on my Honda crv is going flat have
Tried contacting Brayleys to take it to my local Hendon’s branch to have it tested as the battery is still
Under warranty five phone calls no answer three times
When I did speak to a person called Hardy I was told June would be a convenient time to book the car in,
disgraceful so am I supposed to jump start it every day
I don’t think so Brayleys you should be ashamed,
disgraceful service. 10 years customer. Cliff Ree.

7 maggio 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Good Afternoon Mr Lee
Looking at the service information we have on record for your car I can see that on May 8th your car came in due to a concern with your battery however our battery test reported the battery to be a Good Battery that required re-charging.
Please accept my apology if the battery then failed after our check.
Robert Ward - After Sales Manager

Valutata 5 stelle su 5

A troublefree purchase of a used Jazz…

A troublefree purchase of a used Jazz with excellent service from Ram. Thank you.

30 aprile 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Jyoti, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Great service and quick

The service is quick and smart they care about what you saying to them and they listened what u want

30 aprile 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

Very good experience purchasing used Honda

I bought a low mileage used Honda CRV from Brayleys Honda in Hendon. The service I received from Madalina Meianu was excellent. Highly efficient in the handover and the attention to detail in ensuring I was made aware of all the functionality was impressive.

24 aprile 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Tom, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

MOT and full service experience at Brayley’s Honda Hendon

The MOT and service for my Honda were efficiently done. I was phoned about midday to tell me the car was ready. In the service department I was handed over the report and invoice and this was talked through with me in detail I by a member of staff. I was impressed at the thoroughness and the fact that the price was reasonable and what I had been told, without any extra padding. Everyone was polite and very helpful. I will definitely go back next year.

24 aprile 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Erica, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Very friendly greeting and efficient…

Very friendly greeting and efficient service by person booking the car in. Work completed in good time and car was in lovely clean condition when I picked it up. Again the service was efficient and friendly.

3 aprile 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Hendon

Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Everything was well organised

Everything was well organised - very pleasant assistant, clear information and quick. I took the bus to Brent Cross and no sooner had I arrived I received a call to say it was ready!

2 aprile 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Priscilla, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

2025 service

As always the various staff members could not be more helpful. The work is always to the highest standard. Environment is as always clean and pleasant to wait in, although unfortunately for the first time in 20 years or so of servicing the coffee machine was not working, probably the most important part of the service.😂

27 marzo 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Michael, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

MOT and service

Very quick to check my car in. Car was ready by 2.45pm and my the agent who looked after me was very thorough in letting me know what had been done.

25 marzo 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Hendon

Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

The Service advisor was professional

The Service advisor was professional, explained everything about the service and MOT, the invoice and car was properly cleaned. Timing was good .24/03/2025

24 marzo 2025
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Jacqueline, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Very satisfied customer

As always the service team were both courteous and professional during checking in and collection of the vehicle. I am also very pleased with the quality of car servicing, it was notable when I started to drive the car home that it was running very smoothly.

19 marzo 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Hendon

Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Ken, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

first class service

The person who served me, the service and the showroom were first class

19 marzo 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Hendon

Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Michal, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valutata 5 stelle su 5

excellent service always so…

excellent service always so professional and lovely staff

18 marzo 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Hendon

Risposta di Brayleys Cars - Brayley Honda Hendon

Hi Hilary, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

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