Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Leggi di più
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David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... Leggi di più
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A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... Leggi di più
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Very efficient sent me a video showing my car around and underneath which was reassuring. Staff were pleasant from start to finish.
L'azienda ha risposto
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Ewell By Pass, KT17 2PU, Epsom, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Chose to wait for MOT
Staff were really friendly and happy to chat about new models and features.
I stayed in the waiting area while they did the MOT - it was clean and comfortable; great coffee; TV was on.
They’re so kind to my little doggie.
Very welcoming, a pleasure to be there.

Risposta di Brayleys Cars - Brayley Honda Ewell
All went to time and even was a shorter wait than I expected

Risposta di Brayleys Cars - Brayley Honda Ewell
Booking the car in was easy and smooth. All works that were needed were explained and communicated. Excellent service overall

Risposta di Brayleys Cars - Brayley Honda Ewell
My experience with this company was very pleasant. They are a good team, polite and very professional. My first car purchase turned out to be easier than I thought. They did everything quickly and efficiently. Viriano was our menage and we were very pleased with him, thank you very much

Risposta di Brayleys Cars - Brayley Honda Ewell
Good service in respect of product recall and friendly staff. They even gave my car a wash!

Risposta di Brayleys Cars - Brayley Honda Ewell
Brought my car in for a scheduled same day MOT and service. It was easy to book ahead on the phone. Expected costs were given ahead of time at booking, then on the day additional potential costs were explained at drop off depending on findings once the car is in (10 year service so apparently some pieces may need changing depending on wear and tear). Car was done same day, in the end no additional charges beyond MOT/Service charges as the car mileage did not justify them yet.

Risposta di Brayleys Cars - Brayley Honda Ewell
The gentleman who assisted me by the name of Samy is so efficient, extremely helpful, polite and knowledgeable, as a customer I feel so privileged to have such a faultless service.Many thanks and keep it up.

Risposta di Brayleys Cars - Brayley Honda Ewell
Annual Honda car service/MOT arrangements/collection/delivery back undertaken free of hassle and as promised.
Very pleased with service.
Marked down one star as normally included wash/valet has been discontinued using the excuse that they are 'helping the environment by saving water'!!
So now I'll have to use water from someone else!

Risposta di Brayleys Cars - Brayley Honda Ewell
Everything is done very quickly and very politely in the best possible way.

Risposta di Brayleys Cars - Brayley Honda Ewell
The service was provided with a high level of expertise. Whether by phone, in person or online useful information was available to help make informed decisions.

Risposta di Brayleys Cars - Brayley Honda Ewell
Very friendly and professional service. They quoted 3 hours for the service which actually completed in 2.5 hours. Was also impressed with a video of my cars health check.

Risposta di Brayleys Cars - Brayley Honda Ewell
Easy to book service & mot.
Staff very friendly when checking car in & kept updated via text/e.mail of progress. Was sent video of cars health check by mechanic along with cost breakdown with the option to choose any extra work that was highlighted if I so desired all at click of a button.
Then texted to say car was ready to be collected.
Excellent.

Risposta di Brayleys Cars - Brayley Honda Ewell
Reasonably easy to book the service online, but the date I wanted was not available. One of the staff from their call centre/help desk booked the next convenient date. There was confusiion as to what was required; they booked the car for annual service and MOT even though the car was only 2 years old.
Excellent service as usual friendly and helpful

Risposta di Brayleys Cars - Brayley Honda Ewell
Vehicle collected and returned on time. Phone call to discuss items that needed attention. Video sent which was interesting of car in workshop. Disappointed car wasn’t valeted as in the past, always been a treat, perhaps that facility has now been withdrawn

Risposta di Brayleys Cars - Brayley Honda Ewell

Risposta di Brayleys Cars - Brayley Honda Ewell
Booked my car in over the phone and explained the issue I was having, checked the car in online night before. Then once they done a health check on the car they advised me I needed about eight hundred pounds of work. But they didn’t even look at the problem.

Risposta di Brayleys Cars - Brayley Honda Ewell

Risposta di Brayleys Cars - Brayley Honda Ewell
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