Boutique Retailer Recensioni 

714
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I really like the texture of the materials and very fast deliver but i think i bought the wrong size but still fit thank you

L'azienda ha risposto

Valutata 3 stelle su 5

At this stage we are still waiting for half our order to still be delivered. The 3 stars is because while Boutique retailers have been incredibly responsive they have been let down by their delivery... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Package arrived on time. I was kept in the loop re the post. Mainly--and most importantly--purchase and delivery were hassle free. Good work, Boutique Retailer!

L'azienda ha risposto

Dettagli dell'azienda

  1. Grande magazzino

Scritti dall'azienda

Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

714 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(714)

243 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Plastic Lids, not glass as advertised

The containers I ordered were advertised as all glass but the lids were completely plastic, misleading advertising but overall still a good product.

11 febbraio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Christopher, thank you for your feedback and for pointing this out. We are sorry to hear the description caused confusion regarding the lids, and we appreciate you bringing this to our attention. We are glad to know you are still happy with the product overall, and your comments will help us improve our listings moving forward.

Valutata 5 stelle su 5

Products always arrive here on time

Products always arrive here on time, very professional and trustworthy, knowing I am not going to be ripped off is very comforting. Thank you

8 febbraio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Nicholas, thank you so much for your kind words. We’re really glad you feel confident shopping with us and appreciate you taking the time to share this.

Valutata 5 stelle su 5

A pleasure to deal with.

I was after good pair of boots which were not too dressy or too workman like. These Dr Martens fit the bill perfectly. The seller shipped them quickly and kept me informed of the delivery status.

5 febbraio 2026
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Risposta di Boutique Retailer

Gary, thank you for sharing your experience. We’re really pleased everything met your expectations and that the process felt smooth from start to finish. We truly appreciate your support.

Valutata 1 stelle su 5

I asked Kogan to cancelOrder KZ49GHFP

I asked Kogan to cancelOrder KZ49GHFP
amount: $145.57
But Kogan still sent this order to my address. And now I am inconvenienced to return this box
Your office should organise a courier to collect box from my home without charging your customer. If this is not possible i will cancel my membership
Dixie Ohlson
14 Shackleton Ave
Tregear NSW 2770

4 febbraio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Dixie, thank you for sharing this and I’m really sorry for the inconvenience you’ve experienced. I understand how frustrating it is when a cancellation doesn’t go as expected and you’re left dealing with the return. Please contact us via email so we can look into this further and work with you toward a resolution.

Valutata 4 stelle su 5

The Delivery was a little slow and both…

The Delivery was a little slow and both Products arrived on different days but thank you again I will definitely be ordering from you guys again

30 gennaio 2026
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Risposta di Boutique Retailer

Trish, thank you for your honest feedback and for your patience. We appreciate you understanding the delivery timing, and we’re really glad to hear you’d order with us again. Your support truly means a lot to us.

Valutata 1 stelle su 5

Misleading listing. Woolworths unhelpful.

Very misleading item image and description. This fly net is tiny and does not fit over a brim hat. Not worth the money, do not buy. Woolworths have been dismissive and unhelpful with the returns process. Will shop elsewhere now. There are many online retailers who offer a much more customer focussed service. Would give zero stars if it was an option. I contacted Boutique Retailer and they told me the misleading product image does not count as reason to return and that I must choose 'change of mind' and pay for the return postage (advising to pay for tracked which would cost a lot). Very disappointed with the whole experience.

20 gennaio 2026
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Risposta di Boutique Retailer

Evangelos, thank you for taking the time to share your experience. We’re really sorry to hear the item didn’t meet your expectations and that the process left you feeling unsupported. This is certainly not the outcome we want for our customers, and your feedback has been noted. If you’re open to it, please feel free to reach out to us directly so we can look into this further and see how we may assist.

Valutata 4 stelle su 5

Delivery was quick!

22 gennaio 2026
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Risposta di Boutique Retailer

Meg, thank you for taking the time to share this. We’re really glad everything arrived promptly and appreciate your support.

Valutata 1 stelle su 5

I have received the wrong item

I have received the wrong item, how can someone get it so wrong, a pair of socks I have to now go to a Myer store and return the wrong pair and get the right pair The gloves I ordered came from The Iconic if I had known I would have just purchased them from there directly Not happy at all won’t be purchasing from Myer online anymore sorry

23 gennaio 2026
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Risposta di Boutique Retailer

Joanne, thank you for sharing your experience and I’m really sorry for the mix-up with your order. I completely understand how frustrating this would have been, especially given the extra effort it’s caused you. This isn’t the experience we want for our customers, and we’d appreciate the opportunity to look into this further if you’re open to reaching out to us directly. Thank you for taking the time to let us know.

Valutata 5 stelle su 5

Great chopping board

Great chopping board. Prompt delivery

24 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Julie, thank you so much for your lovely feedback. We’re really pleased you’re happy with your purchase and that everything arrived quickly. We truly appreciate you taking the time to share this.

Valutata 5 stelle su 5

Recent purchase

Very easy to navigate around the website and easy to order

23 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Marion, thank you for taking the time to share this. We’re really glad the experience felt straightforward and smooth for you. We truly appreciate your support.

Valutata 5 stelle su 5

PackSafe Backpack

Purchased Made the purchase through bunnings warehouse. Easy transaction, super quick delivery and price was comparable to other retailers. Item was exactly as described.

18 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Hi Kath! Thank you for your feedback! We’re glad to hear your Bunnings Warehouse purchase was easy, quick, and exactly as described. It’s great to know the price and delivery met your expectations. We really appreciate your review and hope to serve you again soon!

Valutata 5 stelle su 5

nice and fast with a wide range and…

nice and fast with a wide range and good documentation.

16 gennaio 2026
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Risposta di Boutique Retailer

Pete, thank you so much for your wonderful feedback. We’re thrilled to hear you’re happy with the service and quality. Your support is greatly appreciated!

Valutata 5 stelle su 5

Most beautiful hat, great service!

Fast shipping, great service, first class quality!

13 gennaio 2026
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Risposta di Boutique Retailer

Pete, thank you so much for the fantastic feedback. We’re really pleased you were happy with the overall experience and the quality of your purchase. We truly appreciate your support.

Valutata 5 stelle su 5

Aussie Flag

Product exactly as advertised and quick delivery

16 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Kerrie, thank you so much for your lovely feedback. We’re really glad everything matched expectations and arrived promptly. We truly appreciate you taking the time to share this.

Valutata 5 stelle su 5

Excellent service

Great communication and excellent service

16 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Angela, thank you so much for your kind words. We’re really pleased you had a positive experience and truly appreciate you taking the time to share this.

Valutata 1 stelle su 5

Most over priced underwhelming items

Most over priced underwhelming items every received. Hyper inflated prices for a disappointing product that was made with the cheapest materials.

18 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

J, thank you for taking the time to share your honest feedback. We’re really sorry to hear the items didn’t meet your expectations and understand how disappointing that must have been. This isn’t the experience we want for our customers, and we’d appreciate the chance to look into this further. Please feel free to reach out to us directly so we can see how we can help.

Valutata 5 stelle su 5

The item.

The item, and its delivery time, were exactly as promoted.
5 star service indeed.

14 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much for your wonderful feedback Michael. We’re really glad everything matched what was promised and that you were happy with the overall experience. We truly appreciate your support and kind words.

Valutata 5 stelle su 5

All good and delivered efficiently

All good and delivered efficiently

15 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Alex, thank you for taking the time to share this. We’re really glad everything went smoothly and appreciate your support. Hope to serve you again in the future.

Valutata 5 stelle su 5

Excellent product and fast delivery.

Excellent service and quality.

10 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Len, thank you so much for your kind feedback. We’re really pleased you were happy with both the service and the quality. We truly appreciate your support and hope to serve you again soon.

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