Boutique Retailer Recensioni 

714
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I really like the texture of the materials and very fast deliver but i think i bought the wrong size but still fit thank you

L'azienda ha risposto

Valutata 3 stelle su 5

At this stage we are still waiting for half our order to still be delivered. The 3 stars is because while Boutique retailers have been incredibly responsive they have been let down by their delivery... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Package arrived on time. I was kept in the loop re the post. Mainly--and most importantly--purchase and delivery were hassle free. Good work, Boutique Retailer!

L'azienda ha risposto

Dettagli dell'azienda

  1. Grande magazzino

Scritti dall'azienda

Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

714 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(714)

243 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible quality

Terrible quality - have been making contact to return but no response

8 gennaio 2026
Non scritta su invito
Logo di Boutique Retailer

Risposta di Boutique Retailer

Thank you for letting us know, Mem. I’m really sorry this happened and understand how concerning it is. Please contact us directly with your order details and photos so we can look into this right away.

Valutata 5 stelle su 5

Super fast delivery and good packaging

Super fast delivery and good packaging. The quilt is beautifully made. First time shopping with Bunnings online Boutique Retailer and very happy with my experience.

6 gennaio 2026
Non scritta su invito
Logo di Boutique Retailer

Risposta di Boutique Retailer

Thank you so much, Jacqueline! I’m really happy to hear the delivery was fast, the packaging was good, and that you love the quilt. It’s great to know your first experience shopping with us was a positive one. We truly appreciate your feedback!

Valutata 5 stelle su 5

I got my order nice and quick and it…

I got my order nice and quick and it was all correct

7 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Thank you, Tim! I’m really glad to hear your order arrived quickly and everything was correct. We appreciate you taking the time to share your feedback.

Valutata 5 stelle su 5

Coolest pair of Doc Martens arrived in time

The boots are pretty awesome. It is exactly the size I needed, is easy to slip into and out of, and is very comfortable to wear, especally with certain socks.

Couldn't find it in my size at the shops so I had to look for it online.

9 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much, Abby! I’m really glad to hear the boots were exactly what you were looking for and that the fit and comfort worked out so well. It’s great to know shopping online helped you find the right size when the shops didn’t have it. We really appreciate you sharing this!

Valutata 5 stelle su 5

Fast shipping

Fast shipping, great product everything was smooth and transparent

8 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Zenith, thank you so much for the great feedback. We’re really happy to hear the shipping was fast and everything went smoothly and transparently for you. We truly appreciate you taking the time to share this and hope to serve you again soon.

Valutata 5 stelle su 5

Great communication on shipping

Great communication on shipping, order received earlier than estimated delivery date.

6 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Thank you for taking the time to share this. We’re really pleased everything went smoothly and that you were happy with the experience. Your support means a lot to us.

Valutata 5 stelle su 5

Very quick despatch of my order

Very quick despatch of my order ; parcel tracking was easy to use & informative. The slides are exactly as described & are very comfortable to wear

8 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Neil, thank you so much for your kind feedback. We’re really pleased everything arrived promptly and that the updates along the way were helpful. It’s great to hear the slides met your expectations and are comfortable to wear.

Valutata 1 stelle su 5

Product is not working

Product is not working. Can you please replace the product or refund my money. I am already put a new product/ refund request with Bunnings.

4 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Shameem, thank you for letting us know and I’m really sorry to hear the product isn’t working. I understand how frustrating that would be, especially when you were expecting it to work properly. Since you’ve already lodged a replacement or refund request with Bunnings, they’ll be best placed to assist you with the next steps. If there’s anything further we can help clarify, please don’t hesitate to reach out.

Valutata 5 stelle su 5

Excellent service and product

Excellent service and product

7 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Louise, thank you so much for your kind words. We’re really happy to hear you were pleased with both the service and the product. We truly appreciate you taking the time to share this and hope to serve you again in the future.

Valutata 1 stelle su 5

The goods I received were not the goods…

The goods I received were not the goods I bought. The box and label have been tampered with so the goods in the box were probably changed.

2 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Thank you for letting us know, Nancy. I’m really sorry to hear about this . I understand how concerning it is to receive the wrong item, especially if the packaging looks tampered with. Please reach out to us directly with your order details and photos if possible, and we’ll look into this straight away to help resolve it for you.

Valutata 2 stelle su 5

Wrong item delivered…no response yet

The delivery was fairly quick, but the product was incorrect. I emailed immediately after the delivery was made, but 3 days later I am yet to receive any correspondence. Im glad I pay via PayPal so at least I have another avenue as back up to get my money back. But I’m hoping to actually get the product; I plan to send a few more emails over the next few days in hopes they will rectify the situation.

2 dicembre 2025
Non scritta su invito
Logo di Boutique Retailer

Risposta di Boutique Retailer

Thank you for your feedback, Penina. I’m really sorry about the incorrect product and the delay in getting back to you. We completely understand how frustrating that would be. This isn’t the experience we want for you, and we do want to make it right. Please reach out to us again with your order details and we’ll prioritise resolving this for you as quickly as possible.

Valutata 5 stelle su 5

All is good

All is good. No worries. A pleasure to deal with. Thank you. 🙏

2 gennaio 2026
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much, John! I’m really glad everything worked out and that it was a pleasure dealing with you as well . We truly appreciate your kind words and support.

Valutata 5 stelle su 5

Really impressed with this company and…

Really impressed with this company and really quick delivery.

31 dicembre 2025
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much, Andre! I’m really glad to hear you were impressed and that the delivery was so quick. We truly appreciate you taking the time to share this feedback.

Valutata 5 stelle su 5

It was a pleasant experience

It was easy to find what I was looking for and the good arrived in days which made me very happy.

18 dicembre 2025
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much, Tina! I’m really glad to hear it was easy to find what you needed and that your order arrived so quickly. It’s lovely to know it made you happy, we truly appreciate your feedback!

Valutata 5 stelle su 5

Am I cheap?

An inexpensive (only) gift for my lover purchased at the last minute...delivered in three days. Fantastic service and my lover now walks on (air) thongs. No need for the gold bracelet!
Big W you're the best!

24 dicembre 2025
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much, Sid! I’m so glad your last-minute gift arrived in time and made such an impression, sounds like the air thongs were a perfect choice. We really appreciate the kind words and are happy we could help make it a win. Thanks for sharing!

Valutata 5 stelle su 5

Fantastic customer service &fast…

Fantastic customer service &fast delivery 😊

24 dicembre 2025
Non scritta su invito
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Risposta di Boutique Retailer

Thank you so much, Said! I’m really glad you were happy with the customer service and the fast delivery 😊. We truly appreciate you taking the time to share this!

Valutata 1 stelle su 5

Not enough quality

Not enough quality

25 dicembre 2025
Non scritta su invito
Logo di Boutique Retailer

Risposta di Boutique Retailer

Thank you for the feedback, Kosuke. I’m sorry to hear the quality didn’t meet your expectations. We appreciate you letting us know and are always working to improve.

Valutata 3 stelle su 5

Nicely finished dress

Nice dress although firm in arms. I ordered size up. Good service

15 dicembre 2025
Non scritta su invito
Logo di Boutique Retailer

Risposta di Boutique Retailer

Thank you, Jo! I’m glad you liked the dress and that the service was good overall. Really appreciate you sharing the sizing feedback, and thanks for taking the time to leave a review.

Valutata 1 stelle su 5

I have no idea what this is about

I have no idea what this is about, I don't recognize the website and am now looking for purchases made on my cards that i may need to cancel.

21 dicembre 2025
Non scritta su invito
Logo di Boutique Retailer

Risposta di Boutique Retailer

Hi Travis, thank you for reaching out and I’m really sorry for the concern this has caused. We understand how worrying this can be if something doesn’t look familiar, and we’re more than happy to help clarify things for you. Please contact us directly so we can look into this right away and make sure everything is sorted.

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