Bosch Lawn & Garden Recensioni 

Bought the Bosch UniversalGardenTidy 3000.
Brand new and this hip of sh.. die on me while collecting a few leaves. Very unhappy customer I can tell you. I am very disappointed with Bosch and will stay away from the brand. Nowadays you have to buy chinese tools to get some reliability. You cannot trust German brands anymore.

had bosch lawn mower for 18 years and it was fantasic, powerful and robust. had to replace it with 32" and it was dreadful. doesn`t cut cleanly it hacks the lawn. cheap plastic which keeps falling off. worst product ever. just choose another brand.

Bosch Advanced rotak 36-950 36 V.

Det er simpelthen den mest elendige maskine der findes.
Jeg købte en bosch i juni 2021. Efter en måned var den defekt. Så fik jeg en ny en måneds tid efter den gik i stykker efter 1 år.
Heldigvis havde jeg stadig garanti på den. Nu her 2år senere( august 2024)er den nu også defekt. Den stoppede bare brat med at virke. 3 plæneklippere fra Bosch på 3 år.
sidste gang jeg køber en plæneklipper fra Bosch igen. Det er ringe og ekstremt dårligt produkt som ikke burde være på markedet. Og så den oven i købet overdrevet dyr. Rent ud sagt et lorteprodukt.

Bosch indigo 500
Troede jeg købte et kvalitets produkt
DET er det ikke
Den kører fast, uden for området, stopper pludselig.
Havde Worx før, det bliver det igen

Purchase Bosch lawnmower broken down it has been 6 weeks over 14 phone calls sent complaint via email but it has fallen to deaf ears.

This company has zero customer service.

Their customer service agent are rude and provide false information.

They don't honour their warranty.

Do not buy from this company.

Save your money.

They are not fixing my machine although they have said its being repaired under warranty.

I have lost my money and I have lost my machine.

This is a Rogue company which tells you they will replace or repair your appliances but they keep your broken appliances and they don't send you any new appliances or repair your own.

You lose money and your item.

Rogue firm keep away from this company.

Quality has been taken off the agenda. I used to have a Rotak for many years (7 years at least) and aside from sharpening the blade, it was a great mower. So I bought another Rotak electric mower.
This is such a flimsy lightweight product, McDonalds could give these away with meals, or Kinder have better quality plastic in their toys.
Only 3 cutting heights which is very hard to adjust for anyone of a certain age (springs are way too tight). The grass box doesn't sit neat against the mower so much of the grass drops away from the box when trying to empty it. It is a shadow of the former models. Even the power lead is shorter. I would recommend anyone considering buying to look at the other models that are probably cheaper but better quality.
2 stars... 1 for the fact that it works (so far) and the other for the fact that it weighs next to nothing.

Precis köpt en 500 s+. Men den gick runt trädgården bra vid mappningen. Men sedan när den började klippa!!! Katastrof!!! Den klarade slätterna vid mappningen men inte när den skulle klippa!!! Jättetdålig! Stannade i ena slänten men sedan så den att dela var utanför trådgränsen. Trots att den stannade mitt över kabeln. Vad är detta för elände???!!

This review is about the service and repair centre that deal with Intego lawn mowers.

I emailed the repair center with a detailed account of the problem, and all the steps I had taken to eliminate the possibility of simple issues, such as replacing the battery with one from an identical mower that was working, trying the mower in the docking station of a mower that was working. I received a reply with instructions on how to change the battery. I don't know if this reply came from an AI bot, or just from someone who just hadn't read my email.

After another email and a phone call I had arranged for the mower to be send back to them for repair. They said that I would receive a courier label by email, and that the mower would be picked up the following Monday. No label came. I emailed them to tell them, saying this and, as I now presumed Monday was out of the question for collection, I also told them the days that I would be at home for a collection. They replied saying that they had not read my email in time to arrange the courier for Monday, and would Tuesday be okay (I had already told them it would). I replied again. By this time they had missed the Tuesday collection as well, and I still hadn't received a label. Eventually I telephoned them and spoke to a helpful lady who arranged the collection there and then, I received the label, and it was collected.

Bosch's website say that they will review machines sent to them for repair within 5 days. After 2 weeks I emailed them and was told that they were very busy and would get to it as soon as they could. I have ME/CFS, a disability that leaves me permanently weak, exhausted, and feeling ill. If I do use more energy than my body gives me, I get sicker. Since being without the mower I have had to mow my lawn either with a push mower or a strimmer. Every time I do this I get sick. I can tolerate doing it once or twice, but the effect is cumulative, and being without a mower was starting to affect me quite badly. I told them all of this on my second email, 4 weeks after collection.

They didn't reply to my email, but they did without any explanation, send me a quote asking for approval. As there was no accompanying explanation I had to check with them that it was genuine before opening the attachment. The quote was itemised and and listed a circuit board, labour, two new wheels and wheel covers. The mower had wheels on it, albeit customised off-road wheels. I telephoned them to ask about this, saying I suspected the wheels on the quote were to do with the customised wheels, and saying that I don't need replacement wheels as I already have the original set in the cupboard. (This was the same nice lady I think that organised the courier). She asked me to send an email so that she could pass it to the technical department for a reply. So I did this, also telling them about the customised wheels. The reply said simply, and I quote: "If the wheels have been quoted for it is because they are required. The Max Price would not be affected by removing these either." To be clear, the quote to which I had referred wasn't a "maximum price" quote, it was an itemised quote and the wheels and covers were £50.

I telephoned again and spoke to, I think, the very same nice lady who said that she would see what she could do. I also emailed asking, again, why the new wheels were required (as they hadn't yet answered this question). This time they said, and again I quote: "The wheels on the Indego are non-standard, so we need to change these to the correct versions." Again no sensible explanation as to why was given. To be clear, my two previous emails had stated that I was aware that the wheels on the mower were non-standard, and that they were quoting for standard wheels.

I have now asked them to consider the issue a formal complaint. I have asked them a fairly simple question three times (twice by email and once on the phone). They have given me, at best evasive, and at worst deliberately unhelpful and sarcastic replies.

As they have my lawnmower and I can't physically cope without it, and trying to cope is making me sick and exacerbating a disability, I have said that if they can't resolve within 2 days I will have to agree to pay their invoice in order to get my mower back and repaired. But it will be under duress with the intention of claiming the money back through the small claims court.

I don't think I can find the words to describe how vicious this kind of behaviour is, and how devastating in terms of it's effect. I feel very sad for the one helpful and kind woman to whom I speak to on the telephone. I don't know why human beings behave like this towards other human beings, and why employers and managers apparently sanction it.

Whatever the reason, it is a poor reflection on Bosch.

Purchased a Bosch Advanced Rotak 750 lawn mower in July 2021, which broke down 2yrs 11 months later. As I didn't register it online, bosch.servicecentre are refusing to fix it. I have provided proof of purchase, my address has not changed and I consider this product is not fit for purpose and has not lasted a reasonable period of time. Beware of the small print!

I made a crazy decision to buy a Bosch Rotak arm 37 18 months ago to replace a 32 which I'd had for 2 years after the motor had burnt out. I honestly thought I'd been unlucky with the first and thought buying a 37 with a larger powered motor would last a few years longer even though the size of my lawn doesn't warrant it. That wasn't the case, the same problem, the armature had burnt out again on this one. Bosch customer service a gent named Ralf told me it wasn't good enough to experience such a problem and insisted it needed returning for inspection which I did. This morning I've had a repair quote from them for £69.74. I think it's best they scrap it and in future be aware of not taking it for granted a name like Bosch is a guarantee of quality. I should have done some research before buying, it seems it's a known issue.

Køb aldrig en Bosh Indego... det væreste mareridt ! 1,5 år og den fungere stadig ikke.. Selv efter reparation kan den ikke finde ind i laderen, kører rundt i blomsterbede og kører tør for strøm midt på plænen igen og igen. Har fået tjekket min installering af en professionel og alt er monteret korrekt

Just purchased and assembled handle and fittings. Looks flimsy and handle is secured to actual mower by 2 tiny plastic screws, which don't appear to have been machined properly. One goes in without turning, other one locks before fully inserted. Basket for collecting grass also very flimsy. Hope it lasts 3 years covered by warranty?

Bosch Indego M700
Hold jer fra dette produkt. Tro ikke på alle de positive anmeldelser. Disse er ofte baseret på en begejstring for, at denne model kan klippe plænen i parallelle linier (som man vil gøre ved manuel slåning). Men disse testperioder er alt for korte til at de kan representere produktets egenskaber under normale forhold, hvor man forventer at maskinen kører dag efter dag uden nævneværdig manuel indblanden.
Jeg har haft min Indego M700 i halvandet år og forventede at den kunne slå min 460 m2 plæne som er beundret af alle, da den næsten ligner en golfbane, helt plan og jævn. MEN MEN MEN, indtil nu har klipperen ikke fuldført en eneste klipning uden manuel indgriben. Antallet af fejl og stop er uendeligt. For bare at nævne et meget lille udsnit:
• Maskinen stopper med fejlbeskeden ”Battery pack is not supported”, hvorefter den skal løftes tilbage til ladestationen
• Den har ofte svært ved at finde tilbage til ladestationen. Når en docking i ladestationen mislykkes, begynder den at følge kanttråden hele vejen rundt om plænen i stedet for at bakke lidt og prøve igen. Det betyder at batteriet ofte løber tør inden den finder ladestationen
• Der kommer fugt ind i kontroldisplayet som dugger til
• På varme sommerdage har maskinen svært ved at oplade batteriet
• Den mister ofte orienteringen og bliver ved med at lede efter kanttråden
Maskinen har været til reparation 2 gange og begge gange er der gået 1 måned før jeg hører noget.
For at få maskine til bare at fungere nogenlunde, monterede jeg disse hjul WeShape Indego terrænhjul. De har samme bredde, diameter og navmontering som de originale hjul. På trods af det har Bosch ifm. den seneste reparation meddelt, at garantien er bortfaldet da der er monteret uoriginale reservedele.

The Bosch 320 Lawnmower does not adjust to cut the grass short. 20mm is the lowest which is not as good as Brill Evolution EM 37 made over 20 years ago!!

The mower cuts nicely, but the handle is too long to make it easily manoeuvrable and I can not lower the handle for my height. But the most annoying is the two lower clips that hold the base of the handle to the mower keep popping open. If I loosen them so they don’t pop open then the handle wobbles.
I won’t ever buy Bosch tools again.

Bought a Bosch Citymower, it stopped working after 10 months, I sent it to them for repair which took ages and then they sent me a cheap replacement, which I sent back. After another month I got a replacement of my original mower. This all happened in May, now in August its happened again. It must be a design fault, as I can't think its coincidence.
Bosch refuse to refund me, and I have to go through the charade of sending it back again! Never again will I buy anything form Bosch, but It seems I'm stuck with their mower, unless I want oft write off nearly £300!

Seems to be a theme here and wished I'd checked before I purchased. Bosche Rotak 360, used for a year then it stopped working. Sent it back to Bosche, it's been there 3 weeks. I called up and asked for a rough eta and was told that they dont have that information as the workshop doesn't provide that insight. I asked if they could ask for a rough ETA to set mine and other customers expectations and they simply replied that we don't get that information. Really rude, abrupt and lacking self awareness. Astonishingly bad service.

Motor burnt out on my year old Bosch lawnmower, sent for repairs and have been waiting 7+weeks - still not got it back.
Always get the same excuse - they're waiting for parts. terrible customer service.

update - added a star as Bosch sent me a replacement lawnmower after 10 weeks. Don't know why they couldn't have sent one sooner.

Customer service very poor
New lawnmower delivered with
Broken part
Grass collection Handel
I have sent pictures via email
As requested but they can't find
Them as they are working from home so they will not do anything
I cannot buy the part from
Them either as they will supply
Me

I recently purchased a Bosch Rotak 37-14 Ergo lawnmower from Argos. I have previously had a Bosch lawnmower for many years and have been very happy with it, hence the reason for choosing one again.
However, this model is not fit for purpose. It only had two usable settings for adjusting the height of the cut and one of these cuts i too short, and the other too long. The rest are useless. The grass box does not seem to fit properly and has to be emptied when it is only half full. The handle on the grass box is very flimsy and comes off easily. Sad to report this model does not come close to the previous one.