I went to Boots Wrexham as a second opinion as I wasn't completely happy with the test and advice I was given at another nation wide supplier. A lady named Jessica saw me and she was excellent. I... Leggi di più
Sede
Cambia sedeBoots Opticians, Unit B6-B7, LL13 8DG Wrexham, Wales, GB
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Jessica, the Hearing Advisor was so helpful and empathetic. It is quite stressful having your hearing health checked but she is so calm and knowledgeable and makes it a calming experience. I am so gla... Leggi di più
All very organised and professional. Jess was so helpful and really understood my needs
I was made to feel very comfortable in making a choice of Hearing Aid that suited my needs and everything was explained to me clearly .
Dettagli dell'azienda
- Negozio di apparecchi acustici
- Audiologo
- Servizio per sordi
- Servizio di riparazione apparecchi acustici
Scritti dall'azienda
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Informazioni di contatto
Boots Opticians, Unit B6-B7, LL13 8DG, Wrexham, Wales, Regno Unito
4,4
Eccellente
17 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
All very organised and professional
All very organised and professional. Jess was so helpful and really understood my needs
11 aprile 2025
I was made to feel very comfortable in…
I was made to feel very comfortable in making a choice of Hearing Aid that suited my needs and everything was explained to me clearly .
8 gennaio 2025
Excellent Advice and Service
I went to Boots Wrexham as a second opinion as I wasn't completely happy with the test and advice I was given at another nation wide supplier.
A lady named Jessica saw me and she was excellent. I felt that the tests I underwent were far more compressive than my previous test. She questioned my wife and myself on any issues in order that she could advise on the appropriate hearing aid. Jessica never tried to push for a higher level of hearing aid than I needed.
Despite Boots being more expensive than the other provider I decided to purchase from them because of Jessica’s knowledge and advice, which she gave in a very clear and understandable way.
In addition the interest free credit and the 90 day return option was useful.
8 gennaio 2025
Vprofessional ,friendly serviceery friendly staff
Very friendly staff
Appoinent on time
Good explanation of process at all stages
Courteous and professional staff
8 ottobre 2024
Kind and patient
Kind and patient. Explained everything clearly so an informed decision could be made
27 settembre 2024
Assessment of Boots Hearing care
This was due to the professionalism of the Clinician. Very knowledgeable and pleasant.
13 agosto 2024
The audiologist was very helpful and…
The audiologist was very helpful and knowledgeable carefully explaining every step.
We were able to feel confident we were doing the right thing.
18 giugno 2024
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Appointment arrangements
Trying to contact re changing an appointment this Friday at 10.30
Phone has been cut off x 3, after long wait for connection
Please contact me on 07855300498
to reschedule
Hilary Pepler
8 gennaio 2024
Non scritta su invito
Risposta di Boots Hearingcare - Wrexham
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Atrocious customer care
Atrocious customer care. I cannot hear on the phone but get emails saying contact us by phone. Or - I get left voicemail messages which I cannot hear. I am told my file says I can't hear on the phone. Appointments getting changed at short notice and no means of agreeing a suitable alternative 'phone us'!!!!!!! Please note many attempts in June/July - not just the date given below.
25 luglio 2023
Non scritta su invito
Risposta di Boots Hearingcare - Wrexham
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Wonderful staff and excellent service
Excellent information sharing and reassurance throught my three visits . The hearing test was made stress free by the excellent audiologist.
22 giugno 2023
Hearing aids
Purchased hearing aids from boots Wrexham and very pleased with them and after care service. Jess was so helpful and explained everything so clearly
25 aprile 2023
Non scritta su invito
Jessica
Jessica, the Hearing Advisor was so helpful and empathetic. It is quite stressful having your hearing health checked but she is so calm and knowledgeable and makes it a calming experience. I am so glad I got checked out. If you're hesitating, go for it, you'll be so glad that you did.
25 febbraio 2023
First class service
10 gennaio 2023
Wow and how
Very professional yesterday and care. Very pleased with my aids,
Would recommend.
22 dicembre 2022
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