I was suffering 2 months from a toxic gas my whole body get infected. I went to the emergency too many times. I want to my GP as well they haven’t helped me I was suffering even mentally because I nee... Leggi di più
Sede
Cambia sede58 Park Street, WS1 1NG Walsall, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everything explained clearly and tests carried out thoroughly and professionally. Different hearing aids explained clearly without any pressure to buy one so that my wife and I were able to make a cl... Leggi di più
I've worked all my life and paid into the Nhs only to find that I have to pay a third party (Boots) for hearing aids when I m retired, the care received was excellent but at a cost.
Nothing is too much trouble for Ammar. I’m 81 and have problems with my hands and fingers but he has patiently talked me through everything I need to to know until I can confidently handle my aids. I... Leggi di più
Dettagli dell'azienda
- Negozio di apparecchi acustici
- Audiologo
- Servizio per sordi
- Servizio di riparazione apparecchi acustici
Scritti dall'azienda
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Informazioni di contatto
58 Park Street, WS1 1NG, Walsall, England, Regno Unito
4,1
Molto buono
28 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very good service
Customer care outstanding. Professionalism of consultant.
He gave a thorough briefing on all of the options. Customer aftercare.
8 dicembre 2023
I was impressed ..
I was impressed with the thorough test and the attention to detail in the audiologist. He gave me sound advice.
9 dicembre 2023
Treated with courtesy
Treated with courtesy. Everything explained so I could understand. Very happy with the consultant
1 agosto 2023
He was quite polite and very pleasant
He was quite polite and very understanding , explaining everything step by step. Also explained what will be the cost and how to go forward.
1 luglio 2023
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Device does not work...nearly a year later
I have been complaining about mine since I got it, customer service was phenomenal when I was getting it and after I started saying from day 1 that my device which cost over £1000 is not working and not much attention given. I have been booked in for appointment and not seen until near the time as the appointment was booked without informing me and I have also rang customer service and still nothing.
I cannot hear when anyone speaks to me through the hearing aid, I am using my better ear to listen and respond, it is coming up to a year and still nothing has been done about it.
I have asked to change it for something else from day one and nothing has been done. I feel like I am a guinea pig trying to get to the best solution and still no chance. I went last Saturday booked in for a long appointment and still nothing change. When I left Boots it started making a funny interference noise again. I had to turn it off.
No manager or anyone got back to me to support me and although they said they would no one have. They haven't even gave me any option whatsoever, no one cares as far as I see as long as they get your money and I think this is unfair as the device is like a piece of shell it doesn't do its job and I do not think this is fair.
If I could rate this a zero I would.
You are asking me to add further information it would be a lot to say. Because as I said this is going on from day one and still no help or support given to rectify this, I am currently unable to wear my hearing aid that cost me alot. If you check my records you will see all the visits and the complains made and now I am told its almost a year, noteven a phone call to resolve this.
3 giugno 2023
Non scritta su invito
Risposta di Boots Hearingcare - Walsall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Really pleased with the service…
Really pleased with the service received. Everything explained throughout. All questions answered.really friendly put you at ease at all times.
27 marzo 2023
Very Good Sevice
18 marzo 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.