Boots Hearingcare - Reading (World Of Hearing) Recensioni 

64
TrustScore 4.5 su 5

4,5

Boots, 5 Upper Ground Level, RG1 2AH Reading, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Shuren is absolutely fantastic. He really listens and cares about what he does. Caring and very dedicated, polite and knowledgeable, full of information and definitely a people person. He put us at... Leggi di più

Valutata 5 stelle su 5

The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She co... Leggi di più

Valutata 5 stelle su 5

Brilliant service from Shuren at Boots Hearingcare Reading. What an ambassador for Boots. Extremely helpful, fixed my hearing aids really quickly, it was an absolute pleasure to meet Shuren. More staf... Leggi di più


Dettagli dell'azienda

  1. Negozio di apparecchi acustici
  2. Audiologo
  3. Servizio per sordi
  4. Servizio di riparazione apparecchi acustici

Scritti dall'azienda

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informazioni di contatto

  • Boots, 5 Upper Ground Level, RG1 2AH, Reading, England, Regno Unito

4,5

Eccellente

TrustScore 4.5 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,5

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(64)

2343 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I found Mr Shuren a pleasant Gentleman…

I found Mr Shuren a pleasant Gentleman who examined my hearing and explained to me what my problem was.
His relaxed manner put me at ease and the difference in my hearing after this treatment was astonishing.
He is a most professional and informative gentleman.
And a credit to boots.

20 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Appalled

My first appointment for the fitting of the newly purchased set of hearing aid had been cancelled by telephone by your audiologist because "...the post office failed to deliver the goods...". There and then, a new time and date was offered to me, to which I accepted. Accordingly, I visited your premises hoping that I would be returning home with the new set of of hearing aid. On arrival at your premises I was told that no audiologist was in attendance that day as the person was ill. No one at the reception offered me a new appointment as they had no information on the availability of the audiologist. I had to go home very disappointed with no further information when I might be fitted with the new set for which I have paid. 7 days have gone by, and no one has contacted me to offer a new appointment, nor has there been a telephone call or email to update me. Your telephone system is a dreadfull time-waster. I have no intention to get on to your telephone service. What kind of a treatment of a customer who has committed to spend a sum costing well over one thousand pounds. I am speechless of your dreadful service.

22 agosto 2023
Logo di Boots Hearingcare - Reading (World Of Hearing)

Risposta di Boots Hearingcare - Reading (World Of Hearing)

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Valutata 5 stelle su 5

The consultant was excellent

The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She could not have been more understanding of dad's situation. He was bowled over and almost excited to try the new hearing aids, after 2 years of struggling and then giving up, on his old NHS ones. 6 stars!

3 agosto 2023
Valutata 5 stelle su 5

Good experience

I was made to feel important and guided through the hearing test process. My hearing test results were explained in detail and what solutions were needed to correct my hearing. Overall experience was excellent and I would recommend friends and family to visit Boots Hearingcare.

2 maggio 2023
Valutata 5 stelle su 5

Rich very helpful and professional

Rich very helpful and professional. I am not very technical and he understood this and explained how the hearing aids worked very carefully. Definitely recommend Boots in Reading Oracle.

24 aprile 2023
Valutata 5 stelle su 5

I have purchased a hearing aid/s from…

I have purchased a hearing aid/s from boots of Reading /Oracle and the gentleman who advised me and dealt with my concerns is a real star , very knowledgeable and friendly man , I would recommend boots to anyone.
Mr S Hansora ( Shuren ) is a fantastic example of a true professional.

15 febbraio 2023
Non scritta su invito

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