Boots Hearingcare - London Sedley Place (World of Hearing) Recensioni 

47
•
TrustScore 4.5 su 5

4,3

Boots Opticians, 361 Oxford Street, W1C 2JL London, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Audiologist was very friendly and professional. She was very thorough too. She explained everything clearly and helped me make the choice of hearing aid. I would recommend her to anyone.

Valutata 5 stelle su 5

A brilliant service from Heeral - patient, caring and after explaining all the options took the time to work out with me what was the best one for my situation. Heeral made the whole experience as p... Leggi di più

Valutata 5 stelle su 5

A very good experience. The audiologist extended my appointment so that she could the tests all in one session. That really helped as it meant I could order my hearing aid on that day. She called me t... Leggi di più

Valutata 5 stelle su 5

Marcus could not have been more helpful. His own experience with hearing loss underpins, in a sympathetic and generous way, his advice and approach. His guidance was clear and straightforward. He made... Leggi di più


Dettagli dell'azienda

  1. Negozio di apparecchi acustici
  2. anche in
  3. Audiologo
  4. Servizio di riparazione apparecchi acustici
  5. Servizio per sordi

Scritti dall'azienda

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informazioni di contatto

  • Boots Opticians, 361 Oxford Street, W1C 2JL, London, England, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

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(47)

2759 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Don't waste your time

Don't waste your time. Signed up for and attended a hearing test at Oxford street branch. When I arrived the audiologist told me I couldn't have a hearing test because I had wax in my ears. I asked if he could remove the wax (was happy to pay) or do the test anyways and he said no. Why they couldn't advise on the website that this was a possibility is beyond me.

19 maggio 2026
Non scritta su invito
Logo di Boots Hearingcare - London Sedley Place (World of Hearing)

Risposta di Boots Hearingcare - London Sedley Place (World of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valutata 5 stelle su 5

Excellent Service

Very pleasant to deal with. Ana was attentive and patient and seemed very thorough. She explained the process and the options available to me both clearly and accurately.

26 ottobre 2024
Valutata 2 stelle su 5

no phone contact possible

it was impossible to get someone on the phone, no matter how much different numbers I tried, after 20 minutes I gave up.

17 luglio 2024
Non scritta su invito
Logo di Boots Hearingcare - London Sedley Place (World of Hearing)

Risposta di Boots Hearingcare - London Sedley Place (World of Hearing)

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Valutata 1 stelle su 5

No empathy for disabled clients and poor customer service

I booked a wax cleaning for my son who is Autistic weeks in advance. I Was instructed to put drops in his ears for 2 weeks (traumatic for him). The appointment at Oxford street was confirmed by Boots the day before- and then cancelled by phone with a garbled message -and no explanation on the day of the appointment. We were given a number to call to re-schedule- no one picked up that number. This was very distressing for my son. The only compliment I can pay is to Anna at the Oxford street store who eventually helped my son re-schedule when he went into the store the following week.
To make matters worse: I received the standard reply to this message from Boots that they would like an opportunity to discuss-could I please contact them-which I did- no reply!!

15 aprile 2024
Non scritta su invito
Logo di Boots Hearingcare - London Sedley Place (World of Hearing)

Risposta di Boots Hearingcare - London Sedley Place (World of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

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