They explained everything that I needed to know including the price and the backup service and the help I have if needed
Sede
Cambia sedeBoots Opticians, St Stephens Shopping Centre, HU2 8LN Hull, England, GB
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Scopri cosa dicono le persone
I. Was happy with experience and audio oligest but on price comparison for same product and service £745 cheaper after ringing up said we don’t price match or discount so I have cancelled them your Da... Leggi di più
L'azienda ha risposto
Nicola was extremely helpful, very patient, friendly and thoroughly explained any questions I had. She also explained how the testing would work, and presented my results accurately. I felt completely... Leggi di più
Great way all my needs were met , explained every step of the way never felt rushed or uncomfortable. Or coerced into buying anything my choice ,can’t wait to pick up my new hearing aids Thankyou Nico... Leggi di più
Dettagli dell'azienda
- Negozio di apparecchi acustici
- Audiologo
- Servizio per sordi
- Servizio di riparazione apparecchi acustici
Scritti dall'azienda
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Informazioni di contatto
Boots Opticians, St Stephens Shopping Centre, HU2 8LN, Hull, England, Regno Unito
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They explained everything that I needed…
They explained everything that I needed to know including the price and the backup service and the help I have if needed
High level of knowledge and ability by Nicola
High level of knowledge and ability by audiologist Nicola and clear explanations.
Potrebbe usare l'IA per rispondereMostra di più
Not Fit For purpose After Sales Service by Boots HearingCare
Boots HearingCare and it’s strap line - Hear For Life is an absolute joke
After finally persuading our aging & vulnerable aunt into choosing Boots as a ‘private’ purchaser for hearing aids, it should be put on record that their ability to deliver a full & compelling ‘customers experience & service ’ is nothing more than shambolic.
Cancellation of ‘general’ service related appointments are just the norm and on more than one occasion, happy to take your hard earned money upfront, but the overall service level has never met our expectations.
I for one will never recommend Boots HearingCare to any family or friends, so please beware - what you expect is not always what you get !

Risposta di Boots Hearingcare - Hull
Nichole very understanding and coolno…
Nichole very understanding and coolno pressure whatsoever
Considerate and explained evefything in…
Considerate and explained evefything in detail
Darren
Darren, the audiologist, was extremely patient and gave consistently valuable advice about choosing and using an appropriate hearing aid.
Your loss
I. Was happy with experience and audio oligest but on price comparison for same product and service £745 cheaper after ringing up said we don’t price match or discount so I have cancelled them your David milns

Risposta di Boots Hearingcare - Hull
Clear helpful advice
Hull Boots Audiology was GREAT!
Darren, my audiologist, was super helpful making sure I understood my options, and helped me make an informed decision on a valuable investment which I think will really improve my daily personal and professional life.
Honest, clear and reassuring
I had my hearing care appointment with Nicola, who was amazing. She was clear and honest throughout my appointment, and made me feel really at ease- learning you have hearing loss in your early twenties is life changing, and Nicola made me see the positives.
Good experience
I was pleased with the service I received from the guy from Hull who did my hearing test. He was not pushy and was patient through the whole appointment (approx 1 1/2 hours). He explained everything in an easy to understand way. He advised me of the different types of hearing aids that would be best for my hearing loss. There was no pressure to buy there and then. I did decide to order some at the time, he took moulds of my ears as I wanted the in ear type.
Alexander was very nice
Alexander was very nice very knowledgeable really helpful and knows what she is doing explained everything very well.
Appointment cancelled for the fourth…
Appointment cancelled for the fourth time. I have been without aa aid for several weeks now. Deplorable service. Go elsewhere.

Risposta di Boots Hearingcare - Hull
Hearing tests at Boots…
Melanie was very good patient & explained ea ch part of procedure also talked through each type of aid and their special function. Thorough hearing test carried out . Happy with service . I must admit I was rather shocked at prices of these aide .
Nicola, Audiologist.
Nicola, the audiologist was friendly, professional, and helpful. There was no pressure to rush into buying, and explained everything in detail. I would recommend using her services to anyone.
Pleasant experience of what could be a daunting one
Got seen to right on time. Pleasant room for test and audiologist explained everything from the off. Even the sound-proof room was pleasant and didn't feel closed in because of the windows at the side and in the door. When it came to choosing a hearing aid again everything was explained and I had only a few questions at the end because of this. Staff very pleasant
The care and support was excellent
The care and support was excellent. The final arrangements were perfect including discount on the final price and allowing to extend the use of the trial set. This whole experience has been life changing and I couldn’t have asked for better support. Many thanks to Nicola Hassall.
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