Boots Hearingcare - Hull Recensioni 31

TrustScore 4.5 su 5

4,3

Boots Opticians, St Stephens Shopping Centre, HU2 8LN Hull, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

They explained everything that I needed to know including the price and the backup service and the help I have if needed

Valutata 2 stelle su 5

I. Was happy with experience and audio oligest but on price comparison for same product and service £745 cheaper after ringing up said we don’t price match or discount so I have cancelled them your Da... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nicola was extremely helpful, very patient, friendly and thoroughly explained any questions I had. She also explained how the testing would work, and presented my results accurately. I felt completely... Leggi di più

Valutata 5 stelle su 5

Great way all my needs were met , explained every step of the way never felt rushed or uncomfortable. Or coerced into buying anything my choice ,can’t wait to pick up my new hearing aids Thankyou Nico... Leggi di più


Dettagli dell'azienda

  1. Negozio di apparecchi acustici
  2. Audiologo
  3. Servizio per sordi
  4. Servizio di riparazione apparecchi acustici

Scritti dall'azienda

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informazioni di contatto

  • Boots Opticians, St Stephens Shopping Centre, HU2 8LN, Hull, England, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

31 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 2 stelle su 5

Not Fit For purpose After Sales Service by Boots HearingCare

Boots HearingCare and it’s strap line - Hear For Life is an absolute joke
After finally persuading our aging & vulnerable aunt into choosing Boots as a ‘private’ purchaser for hearing aids, it should be put on record that their ability to deliver a full & compelling ‘customers experience & service ’ is nothing more than shambolic.
Cancellation of ‘general’ service related appointments are just the norm and on more than one occasion, happy to take your hard earned money upfront, but the overall service level has never met our expectations.
I for one will never recommend Boots HearingCare to any family or friends, so please beware - what you expect is not always what you get !

20 dicembre 2024
Non scritta su invito
Logo di Boots Hearingcare - Hull

Risposta di Boots Hearingcare - Hull

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valutata 5 stelle su 5

Darren

Darren, the audiologist, was extremely patient and gave consistently valuable advice about choosing and using an appropriate hearing aid.

1 ottobre 2024
Valutata 2 stelle su 5

Your loss

I. Was happy with experience and audio oligest but on price comparison for same product and service £745 cheaper after ringing up said we don’t price match or discount so I have cancelled them your David milns

20 settembre 2024
Logo di Boots Hearingcare - Hull

Risposta di Boots Hearingcare - Hull

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

Valutata 5 stelle su 5

Hull Boots Audiology was GREAT!

Darren, my audiologist, was super helpful making sure I understood my options, and helped me make an informed decision on a valuable investment which I think will really improve my daily personal and professional life.

8 giugno 2024
Valutata 5 stelle su 5

Honest, clear and reassuring

I had my hearing care appointment with Nicola, who was amazing. She was clear and honest throughout my appointment, and made me feel really at ease- learning you have hearing loss in your early twenties is life changing, and Nicola made me see the positives.

14 aprile 2024
Valutata 5 stelle su 5

Good experience

I was pleased with the service I received from the guy from Hull who did my hearing test. He was not pushy and was patient through the whole appointment (approx 1 1/2 hours). He explained everything in an easy to understand way. He advised me of the different types of hearing aids that would be best for my hearing loss. There was no pressure to buy there and then. I did decide to order some at the time, he took moulds of my ears as I wanted the in ear type.

13 aprile 2024
Valutata 1 stelle su 5

Appointment cancelled for the fourth…

Appointment cancelled for the fourth time. I have been without aa aid for several weeks now. Deplorable service. Go elsewhere.

13 marzo 2024
Non scritta su invito
Logo di Boots Hearingcare - Hull

Risposta di Boots Hearingcare - Hull

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valutata 5 stelle su 5

Hearing tests at Boots…

Melanie was very good patient & explained ea ch part of procedure also talked through each type of aid and their special function. Thorough hearing test carried out . Happy with service . I must admit I was rather shocked at prices of these aide .

10 gennaio 2024
Valutata 5 stelle su 5

Nicola, Audiologist.

Nicola, the audiologist was friendly, professional, and helpful. There was no pressure to rush into buying, and explained everything in detail. I would recommend using her services to anyone.

3 gennaio 2024
Valutata 5 stelle su 5

Pleasant experience of what could be a daunting one

Got seen to right on time. Pleasant room for test and audiologist explained everything from the off. Even the sound-proof room was pleasant and didn't feel closed in because of the windows at the side and in the door. When it came to choosing a hearing aid again everything was explained and I had only a few questions at the end because of this. Staff very pleasant

1 dicembre 2023
Valutata 5 stelle su 5

The care and support was excellent

The care and support was excellent. The final arrangements were perfect including discount on the final price and allowing to extend the use of the trial set. This whole experience has been life changing and I couldn’t have asked for better support. Many thanks to Nicola Hassall.

9 agosto 2023

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