Boots Hearingcare - Horwich Recensioni 

142
TrustScore 5 su 5

4,8

Boots, Middlebrook Retail Park, BL6 6JA Horwich, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sophie and TJ at Boots Middlebrook were absolutely fantastic, the service they provided was outstanding. I would highly recommend them to anyone, I can hear again after suffering for months. Thank you... Leggi di più

Valutata 4 stelle su 5

Great service from my audiologist. It’s just a shame that the initial hearing aids that were ordered were defective. However, the problem has been resolved promptly and satisfactorily.

Valutata 5 stelle su 5

Purchased new hearing aid and was supported through trial period with changing settings to suit my real life daily needs. I required adjustments and was supported with this by Maimona. She was profess... Leggi di più

Valutata 5 stelle su 5

Review for Middlebrook Boots Store: Mubarak was really good at explaining every step of the process as my mother had her extensive tests prior to choosing her new hearing aids. He included me in the d... Leggi di più


Dettagli dell'azienda

  1. Negozio di apparecchi acustici
  2. Audiologo
  3. Servizio per sordi
  4. Servizio di riparazione apparecchi acustici

Scritti dall'azienda

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informazioni di contatto

  • Boots, Middlebrook Retail Park, BL6 6JA, Horwich, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

142 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(142)

1954 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I almost give up :(

After giving up on my previous supplier who give me a box off hearing aids and sent me on my way . He did this 3 times just upgrading hearing aids without even attempting to tweak the ones I had. Finally I was sent off with the top of the range hearing aids with no follow up appointment just a call if you not happy with them. I was getting really frustrated and upset until I went to Boots Hearing at Middlebrook accompanied by my husband. and met Audiologists Mubarak Patel who listened to our concerns and answered the many questions from my husband :) Mubarak did some tests and advised me on the most suitable hearing aids for me. Mubarak also made several follow up appointments to see how I was getting on and to see if any tweaks to the hearing aid were needed. Mubarak only signed me off when he knew I was satisfied and happy with them. Mubarak was so professional and very knowledgeable in his field . Boots are lucky to have him. I know my hearing won’t ever be 100% but what Mubarak has done is give me the best hearing for me and it’s changed my life .

Thank you so much Mubarak

29 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Fabulous service from Mubarek Patel

Cannot praise the service provided to me by Boots Hearingcare Middlebrook Horwich Bolton. Particulary Mubarek Patel, an absolute total professional in every respect. He guided me through the process of choosing hearing aids and ensured all my requirements were met. Mubarek is a refreshing change in this world, a skilled professional with a fabulous sense of humour and a passion for life. Boots PLC you have an absolute star on your team there. I say that as an employer with over 50 years experience.

20 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

I felt that I mattered

I felt that I mattered, time wasn't rushed. Mr Mubarak, was very informative covered every detail. explained all about the hearing Aids, and what to expect, and what can be done on the next visit , re blue tooth . He made allowance's for my age , with out making it obvious. He is very professional. a credit to the company

26 aprile 2025
Valutata 5 stelle su 5

The audiologist was extremely professional

The audiologist was extremely professional. Clear and concise in his explanations. I am very happy with my aids. I would recommend anyone who is struggling with hearing loss to book in for a check. They may take a little getting used to but ii is worth it to be able to hear properly again.

27 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

A truly professional service.

The Audiologist, Mubara, was professonalism personified!
Incredibly knowledgeable, and taking great care to ensure that the client thoroughly understood every step of the procedure.
I have abslute confidence that I have been prescribed the correct hearing aids.

13 marzo 2025
Valutata 5 stelle su 5

Checking my hearing

Attended today tues at short notice.was made welcome by Sophie.very polite,smiley, and caring
Helpful,and explained the procedure clearly and easy.to understand

25 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently changed to Boots hearing…

I recently changed to Boots hearing care. I am very impressed with the excellent level of service and attention. It was professional, caring and very helpful. A big Thankyou to Mubarak Patel my Audiologist.

23 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Mubarak Patel Was excellent in every…

Mubarak Patel Was excellent in every way and made my whole experience in regards to understanding what the issue was and understanding all the options available. Without the feeling of oversizing and made sure I was 100% happy with the final outcome with my hearing aids

1 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service!

Very efficient,friendly care given with everything always fully explained. Been attending for 5 years and always a pleasant service.

10 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service…

I had a pair of hearing aid fitted at Boots. My experience is that the service provided by Mubarak was extremely professional and objective. The advice and guidance provided was superb. Also I am very happy with the hearing aid.

17 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

From first contact to satisfactory outcome

This was the first contact I had regarding my loss of hearing. I felt that I was being listened to and given the information I needed in order to make an informed decision about my needs. At every step I felt that my needs and opinions were paramount. There was no pressure to proceed beyond what I was comfortable with and appointments to check on progress were staged accordingly. The option to withdraw and return the hearing aids was clearly explained.

13 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Top professional in Hearing tests

Top professional who was faultless in his systematic approach to providing the best service possible. I would recommend anyone with hearing issues to see this top professional at Boots. Explained everything in detail and all the tests were ultra thorough and covered everything. Could not have been treated any better by a professional who knows his trade brilliant. Tony c

31 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you…

Mubaaruck is very polite and took time to explain different options available and explained process of adjusting to having my first hearing aids very well.
Just what I needed when apprehensive about making decision to have them - thank you, they have made such a positive difference 😊

25 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Hearing assessment Boots Horwich

Yesterday I went for my annual hearing review at Boots Middlebrook. The appointment was on time and was with Mubarak Patel as usual.
I had an extensive hearing test after which Mubarak explained the results calmly and clearly. He was then able to adjust my prescription to improve on my hearing quality.
Mubarak is friendly, informative and professional and explains the technology at every step. Also during my appointment Sophie stepped in to efficiently service the hearing aids. I thoroughly recommend Boots hearing care, Horwich.

23 ottobre 2024
Non scritta su invito

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