Boots Hearingcare - Dundee Recensioni 74

Had impressions taken for earplugs, process was efficient and professional and Laura was knowledgeable and professional.

Laura at Boots Dundee was very professional and helpful and made me feel at ease throughout the hearing test.

Full marks to Audiologist Laura who was supportive, professional and very helpful. The technology is pretty impressive too! Wish I'd taken the leap years ago.

An appointment with Audiologist Laura Lilburn went very well. Laura's smiling. friendly approach put me at ease. Her skills and thorough examination, updating the prescription of my hearing aids was spot on and a better hearing experience. Also listening to my concerns regarding the charging unit was good.

Fantastic experience! Laura Lilburn at Dundee gave me excellent service as I’m sure she does everyone else. My hearing aids were not functioning and she made the appropriate alterations there and then to my hearing requirements and returned the aids for servicing providing me with an interim set to use. Her care, efficiency and professionalism were second to none and I can only thank you for the service you are delivering. It is very much appreciated!

A very helpful assistant who made me feel comfortable and was eas to talk to

Took my father in law in for a hearing test appointment with Laura Lilburn.

Her attitude was not only professional but she also was incredibly patient and amiable with my father in law who can have some issues.

Laura's expertise gets great results.

As always received Laura's highly competent friendly professional service regarding annual hearing assessment, matching my hearing aids to my new mobile and giving guidance on how to use the Phonak App. Very happy!

Laura is professional, knowledgeable, helpful and very pleasant. This is my second annual check-up.
I only wish the UK wide system having sent out an invitation to make an appointment, would either answer their phone calls or respond to emails. I had to make an appointment again this year direct with Boots Dundee.

Had a pair of custom fitted ear plugs made. Laura was excellent, talked me through the best choice and made sure that the ear moulds were perfect. Would highly recommend her to anyone needing this made

I always have confidence in Laura’s assessment and advice. She is clearly very competent and finds the best solutions to suit my needs.

I decided to purchase new hearing aids and met Laura Lilburn just over 2 years ago.
With her assistance I decided on buying Phonak's top of the range. I have since had 3 further appointments with Laura and have always been delighted with her professional assistance and attention to detail.

Absolutely brilliant! Accessible, good availability, audiologists were professional and took their time to explain everything carefully. Informative

Very efficient and customer friendly service

Laura Lilburn at Boots Hearingcare in Dundee is brilliant. My husband is 80 years old and is not tech savvy but Laura has the most patience and sorts him out every time. She knows her products so well and is such a good technician. Could not recommend her enough.

Had a lovely experience with Laura Lilburn at Dundee City Centre branch recently. She was very helpful and professional, I am an elderly gentlemen and she was very patient with me and would happily return

Laura was extremely welcoming and friendly. Explained the procedure clearly and concisely. Definitely recommend Boots Dundee Hearingcare

Laura made me feel relaxed during my assessment and explained in detail anything I wanted to know more about giving me a first class service

My charging station had stopped working so popped into Boots as I was in the town that day. Although Laura wasn’t available at the time, the receptionist took my name and phone number and passed my charger on to Laura for her attention. Later that day, I had a phone call from her to say that she had replaced the unit and was ready for collection. As I live a distance from the town, she offered to post it out to me. My unit arrived the next day! Excellent service, thankyou Laura.

Laura has been looking after my hearing needs for 4 years now. She mixes a professional approach with a warm smiling personality, and makes each visit something to look forward to. I am happy to recommend her to my friends.