After my annual hearing aid check I was told my earing aids needed replacing. I had an appointment with Shabram. She was excellent. She talked me through the whole process with me and put me at ease.... Leggi di più
Sede
Cambia sedeBoots Opticians, Merry Hill Centre, DY5 1SY Dudley, England, GB
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The new store is a totally different experience. Modern and welcoming. I cannot fault the care and attention I was given during my examination. Adeel explained every minute detail to me, in a format... Leggi di più
H my audiologist has been really helpful and accommodating when needing adjustments on my hearing aids. Gives very good advice & choosing the right aids for you is important. I got the best for my nee... Leggi di più
At my recent annual hearing review and test l was delighted with the quality of service l received from Haidar, the Audiologist at Boots Merry Hill Dudley. He was polite, friendly and well able to an... Leggi di più
Dettagli dell'azienda
- Negozio di apparecchi acustici
- Audiologo
- Servizio per sordi
- Servizio di riparazione apparecchi acustici
Scritti dall'azienda
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Informazioni di contatto
Boots Opticians, Merry Hill Centre, DY5 1SY, Dudley, England, Regno Unito
4,1
Molto buono
47 recensioni
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Le persone hanno visualizzato anche
Efficient and listened to needs
22 settembre 2023
Very informative and appropriate.
16 settembre 2023
So far, so good
So far, so good. All very straightforward. I have a follow up in my diary. The aids seem to be working well, but have not been in a restaurant or noisy pub yet! So wait and see!
8 settembre 2023
Very helpful audiologist
5 settembre 2023
Really professional helpful service
Really professional helpful service by the consultant who was very considerate with my 89yr old dad
31 luglio 2023
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Don’t be fooled that your buying from Boots
The audiologist was fine talked me through everything set aids up month later follow up tweaked setting while wait for next follow up had problems with aids!! This is where the appalling customer service comes in. Called into centre for help told to wait 30mins to then be told no one could see me and to make appointment 3/4 wait 😡
Next follow up fixed problem within 2 minutes 🤷♂️
AIDS still not working right wait for final follow up canceled told next available appointment was 4weeks told them that was unacceptable after a take it or leave it attitude I asked for a refund under my 90days policy told only a audiologists could do refund and would have to make appointment for a refund !!!!
£3500 for aids that don’t work and customer service that don’t give a F
8 agosto 2023
Non scritta su invito
Risposta di Boots Hearingcare - Brierley Hill
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
My hearing issues were discussed and…
My hearing issues were discussed and explained in detail. The appointment was friendly and technical. A very professional service
23 giugno 2023
Asher was very good at testing and…
Asher was very good at testing and explaining my hearing loss. Also regarding the choices available to me.
21 giugno 2023
Great service
17 giugno 2023
Very professional and understanding
15 giugno 2023
The audiologist was brilliant I have…
The audiologist was brilliant I have worn nhs hearing aids before but these are far superior in 3 hours I have been to breakfast with my granddaughter and have not missed a word of the conversation well done hassif and boots merry hill
30 maggio 2023
Excellent professional service
30 maggio 2023
Well done Haidar
At my recent annual hearing review and test l was delighted with the quality of service l received from Haidar, the Audiologist at Boots Merry Hill Dudley. He was polite, friendly and well able to answer all my questions and concerns in a sound and confident manner. Well done Boots and especially well done Haidar.
24 maggio 2023
Non scritta su invito
Helpful reassuring polite
26 aprile 2023
very efficient,helpful,friendly…
very efficient,helpful,friendly audiologist....collecting my hearing aids tomorrow,although fairly shocked at the price hoping they will make a difference to my life.
23 marzo 2023
I was very impressed what I got
I was very impressed what I got. It is absolutely good as gold and I’m very very comfortable with that and very very happy with the product.
18 marzo 2023
Non scritta su invito
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