Maria and Adriana have been most helpful in helping us understand and get the right policies in place/continue with current policies. Maria who i spoke to frequently has been so patient with me and ar... Leggi di più
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I used Blue Light Insurance because of my work, had never heard of them before. The insurance advisor, Ryan Dall, was super helpful - he explained everything to me, what my options are and what that... Leggi di più
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Milo was great. He was extremely patient while I asked endless questions to make sure I had the exact cover I needed. He happily sent through several different quotes until I found the perfect one fo... Leggi di più
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Had a great experience with Milo who listened to what I wanted,balanced it with what I could afford and came up with a life insurance policy that worked. Hannah was very prompt with all the paperwork... Leggi di più
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Dettagli dell'azienda
Informazioni su Blue Light Insurance
Scritti dall'azienda
Blue Light Insurance Solutions specialises in providing personalised insurance advice to the NHS, Emergency Services, Armed Forces, Public Sector & Civil Service!
We offer the following products: Life Insurance, Critical Illness Insurance, Income Protection Insurance, Mortgage Protection & Private Medical Insurance!
Or call a member of our friendly team on: 0800 270 0004 (lines open Mon - Fri: 9am - 6pm)
Informazioni di contatto
Concept Park (Suite 2), NN12 7YD, Northants, Regno Unito
- 08002700004
- info@bluelightinsurance.co.uk
- www.bluelightinsurance.co.uk
4,9
Eccellente
1K recensioni
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A great help
I had discussions and they helped me choose the best premium for me. They were also available and willing to answer questions I had
17 ottobre 2024
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Risposta di Blue Light Insurance
Hi Ebike,
we are really glad you had a good experience with us.
It goes without saying please contact us any time if you have any questions or need our help!
Blue Light Insurance
NOT GOOD!
I am astonished to see such high ratings on Trustpilot for this company given my recent experience. I was hoping for a straightforward process to take out life insurance but it turned into an overwhelming ordeal. I’ve been in contact with Betul, and the whole experience has been a nightmare: endless calls, text messages and rescheduled appointments - all leading to a huge waste of time. Despite all the communication not once did I receive a summary email outlining what was discussed. I expect a higher level of service and organisation. I definitely do not recommend this service.
17 ottobre 2024
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Risposta di Blue Light Insurance
Dear Customer,
Thank you for taking the time to leave a review of our services - though it appears we've fallen WAY short of the standards we usually expect on this occasion.
We would like to reach out to you to provide a formal apology and confirmation of the results of an internal investigation we've already carried out, and lastly to outline the steps we will now take to ensure such poor service isn't provided again.
If you would be happy to email us on info@bluelightinsurance.co.uk to confirm your identity, we can then send a more detailed email out to you.
Many thanks and please accept our apologies
Blue Light Insurance
Fantastic service
Ryan was fantastic, kept me informed of everything along the way and ensured that he got a quote specifically tailored to me. Would highly recommend.
4 ottobre 2024
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Risposta di Blue Light Insurance
Hi Robin,
We really appreciate you taking the time to share your experience with us and that you were happy with the service that Ryan provided.
Please do let us know if we can be of any help in the future.
Blue Light Insurance.
I would not hesitate to use blue light…
I would not hesitate to use blue light insurance. Maria and Adriana were so helpful from start to finish and managed to find a better insurance policy for us after a review.
16 ottobre 2024
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Risposta di Blue Light Insurance
Hi Amanda,
Thank you for leaving us such a lovely review.
we're glad you received a great service from Maria & Adriana, they really goes the extra mile for their clients and it looks like you experienced that yourself!
We look forward to helping you now and in the future.
Blue Light Insurance
The whole process was quick and easy
The whole process was quick and easy. I was always kept informed on the progress of my application. All members of staff who dealt with my application where polite and helpful cannot fault them at all
14 ottobre 2024
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Risposta di Blue Light Insurance
Hi Matthew,
Thank you so much for your kind words.
We're so happy you were pleased with our service!
Please do let us know if we can be of any further help.
Blue Light Insurance.
Fantastic
From the first phone call through to finding the right policy for me.Blue light where fantastic. Nothing else need said.
7 ottobre 2024
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Risposta di Blue Light Insurance
Hi Lee,
We are so happy to read that you found the process of setting up your insurance easy and we're glad that your advisor was able to fulfil all of your needs!
Thank you for taking the time to leave a review!
Blue Light Insurance
5 stars and highly recommended.
Thank you to Milo, Adriana & Giorgia.
No pressure from anyone, no constant phone calls and a life insurance product cheaper than the compare websites.
Milo kept all appointment times and was easy to talk to when asking/answering personal questions.
Very easy application process, quick and not stressful at all.
I would highly recommend.
11 ottobre 2024
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Risposta di Blue Light Insurance
Hi Bridget,
Thank you so much for taking the time to leave such kind words, we really appreciate it!
Milo, always works really hard to ensure the best cover for his clients, so we're so glad that he was able to find you cover that best suited your needs!
If there is anything we can help with in the future then please let us know, we look forward to hopefully working with you again!
Blue Light Insurance
5 Star Customer Service!😊
Thank you to Ryan and Zoe for helping us find the right insurance that we needed. You made the process smooth and simple for us and were very helpful and keen to answer any questions we had. We would highly recommend Blue Light Insurance 😊
Eleanor and David
10 ottobre 2024
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Risposta di Blue Light Insurance
Hi Eleanor,
Thanks for the detailed and thoughtful review - we're so glad you received a great service from Ryan & Zoe, they are great assets to the team!
Let us know if we can be of any further assistance and we look forward to helping you now and in the future.
Blue Light Insurance.
Great service
They were great to work with.
As an ex officer with an IOD it is hard to get anyone to offer insurance. The Blue light team took a considerable amount of time to both reassure me and the company about all the issues involved.
I would not waste time considering anybody else
10 ottobre 2024
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Risposta di Blue Light Insurance
Hi Annon,
Wow!! Massive thank you for the great and honest review.
We're really glad we managed to help you and that our service was up to standard.
We look forward to looking after you into the future and continuing to make your cover stays suitable as your circumstances change and evolve!
You can contact us any time and we will be glad to help.
Blue Light Insurance
POLICY
Thank you to Milo and Hannah from Blue light for your assistance while we were looking for a policy. Your timely response, as well as guidance made the whole experience a more reassuring one. Thank you for all your help. If I could, I would rate your service 10 star and beyond 😊.
30 settembre 2024
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Risposta di Blue Light Insurance
Hi Alice,
Thanks for the review - we're glad you received a great service from Milo & Hannah, they really go the extra mile for their clients and it looks like you experienced that yourself!
Let us know if we can be of any further assistance and we look forward to helping you now and in the future.
Blue Light Insurance
Great service !
Great service !! Recently got some life and critical illness cover with blue light insurance they was really helpful and knowledgeable really happy with the service I received highly recommend
24 settembre 2024
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Risposta di Blue Light Insurance
Hi,
Thank you for your kind words.
We appreciate you taking the time to share your experience with us.
Please do let us know if we can be of any help.
Blue Light Insurance
Excellent
My partner and I took out a life insurance policy and I really could not have done it without their help. They were sensitive and compassionate. It can be very difficult going through the things needed to get a life insurance policy but they made it a lot less stressful/painful. They took into account our work with good understanding of what types of cover we would need and what would fit us best. Always good communication and strived to fit meetings around our schedules. I felt no pressure and felt they genuinely wanted to help us get the best policy that was in our budget.
27 settembre 2024
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Risposta di Blue Light Insurance
Hi Jenny,
Thank you for the great review and that you were happy with the service that we provided and we are happy that we managed to get you the cover you were looking for.
We look forward to hearing from you again in the future and please let us know if we can help with anything else.
Blue Light Insurance
Wonderful experience
Excellent customer service, the team made sure I had all the information needed to make the best informed decision for my circumstances.
27 agosto 2024
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Risposta di Blue Light Insurance
Hi Malachi,
Thank you very much for taking the time to write us a feedback.
We're really pleased to read this review. I'm glad we were able to meet your expectations!
Blue Light Insurance
Excellent experience with Bluelight…
Excellent experience with Bluelight team! Very helpful and easy to talk to! Cannot recommend enough! Very transparent as well! Thank you so much!
19 settembre 2024
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Risposta di Blue Light Insurance
Hi Noelyn,
We're really pleased to read this review, as delivering excellent customer service and knowledgeable are all things we strive to be.
We look forward to looking after you now and into the future.
Blue Light Insurance
Excellent Service
Received phone call from Milo at arranged time. Very friendly and thorough initial chat. Quickly sorted out the product I was looking for.
Since then I have had lots of timely updates from Adriana who has happily answered any questions I have had.
Very happy with service provided and the product I have been set up with.
9 settembre 2024
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Risposta di Blue Light Insurance
Hi Derek,
This is a great review - thank you!
We are so pleased that you're happy with the service that Milo & Adriana gave, and that they were able to make everything as straight-forward as possible for you.
We look forward to hearing from and working with you again in the future!
Blue Light Insurance
Great experience
Great experience - I was dealing with Betul and Zoe, both very knowledgeable and explained everything in simple terms, make whole life policy purchase so much better than expected. Also not at any point of recommending policy Betul was pushy which I appreciated most ! Thanks!
3 settembre 2024
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Risposta di Blue Light Insurance
Hi Martha,
Firstly, thank you for taking the time to leave such a detailed review of our services. It's brilliant to read that you had a great experience dealing with Betul and Zoe.
We also love to see that at no point did you feel pressured - this is something we take really really seriously here (it's no secret that our industry has a bad reputation for this!). Remember if you ever need to ask any questions or make any adjustments to your cover - we're just an email or phone call away.
Blue Light Insurance
More cover for a lower cost
Milo was great, understood my needs and found me a policy at a much lower price with more cover than my existing one! All sorted within a few days, effortless. Would thoroughly recommend.
9 settembre 2024
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Risposta di Blue Light Insurance
Hi Oliver,
Massive thank you for the great and honest review.
We're really glad Milo managed to help you and that their service was up to standard.
We look forward to looking after you into the future and
Blue Light Insurance
Both milo and Adriana were very…
Both milo and Adriana were very helpful, I got my product up and running within 2 working days. Great service. Thank you
9 settembre 2024
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Risposta di Blue Light Insurance
Hi Shamim,
Thank you for your review!
We're so pleased that you were happy with the service that you received from Milo & Adriana!
We look forward to working with you again in the future.
Blue Light Insurance
Really helpful and found us some really…
Really helpful and found us some really good cover 👍🏻
7 novembre 2023
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Risposta di Blue Light Insurance
Hi Martin,
Thank you for your kind words.
We appreciate you taking the time to share your experience with us.
Please do let us know if we can be of any help.
Blue Light Insurance
I recently had the pleasure of working with Zoe & Blue light insurance
I recently had the pleasure of working with Zoe & Blue light insurance to set up my income protection insurance, and I couldn't be more satisfied with the experience. From the very beginning, Zoe was incredibly polite and professional. She took the time to explain all the details, ensuring I fully understood my options and the coverage I was getting.
Zoe quickly addressed my questions or concerns, often providing detailed responses that made the process smooth and stress-free. She managed to get everything done efficiently, without any unnecessary delays.
Overall, Zoe made the entire process of setting up income protection straightforward and reassuring. I highly recommend her services to anyone in need of reliable and professional insurance assistance.
22 agosto 2024
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Risposta di Blue Light Insurance
Hi Mally,
Thank you so much for leaving us such a lovely and detailed review.
We're so happy you received such a great service from Zoe she is very devoted to helping each client to the fullest.
Let us know if we can be of any further assistance and we look forward to helping in the future.
Blue Light Insurance
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