Bliss Cars247 - Reading taxis Recensioni 

130
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Excellent service by driver ID113 to Heathrow, nice and clean car, very polite and humble. I also like his driving skill, very safe. His communication before pick up was great what time he arrives. I’... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We recently used Bliss to take us to and from Luton from Caversham area. Both drivers were exceptionally helpful and were punctual on both occasions. The cars were in brilliant condition and despite p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our driver (1113) was absolutely fantastic. Smooth pickup at the airport, great amenities in the car and dropped us right at our doorstep. Had booked it just a few hours ago before leaving, fast and r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ashan was very kind and helpful, asked us what music we wanted and if we were comfortable which was really lovely. The car was also very clean and smelt good and the price was very fair for the distan... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio taxi
  2. Servizio di navetta per l'aeroporto
  3. Servizio di trasporto

Scritti dall'azienda

Bliss Cars247 - Reading taxis is a leading taxi firm in Reading, offering reliable and convenient transportation for both residents and visitors. Our fleet of modern, well-maintained vehicles, driven by professional and courteous drivers, is available 24/7 to meet all your travel needs. Our experienced drivers are knowledgeable about the local area and can navigate Reading's streets efficiently, ensuring you arrive at your destination safely and on time. Whether you need airport transfers, local trips, corporate travel, or sightseeing tours, we provide prompt and professional service for all your transportation requirements.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(130)

61 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Picked up by Aftab Malik

Picked up by Aftab Malik, great journey no delays and friendly driver

11 marzo 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for your valuable feedback. It was a pleasure serving you and we hope to see you on board again.

Valutata 5 stelle su 5

Afzul is such a friendly driver

Afzul is such a friendly driver, he also takes my son from school sometimes he is like our family driver. He also drives safely great journey for me

7 marzo 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for your loyalty and feedback. Our team works very hard to ensure our customers have a great experience. Your recommendation helps us encourage our drivers.

Valutata 5 stelle su 5

A really Customer oriented experience

Mi driver Ahmed Nazir was really nice, worried about how comfortable I was, he offered me water, and make it a pleasant trip.

5 marzo 2025
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Risposta di Bliss Cars247 - Reading taxis

Customer service is the core value of our business and we are pleased to receive your feedback.

Valutata 5 stelle su 5

BlissCars was an awesome experience

I travelled to reading for 10 days for a training. I stayed at a resort and commissioned BlissCars to pick me up every morning to take me to my location for the training. BlissCars was always available to pick my up on time and drop me off right after the training. It was a very personable experience. When I needed to venture out to the stores they advised where to go and what to avoid. I would recommend them again and again. Thank you BlissCars for your memorable service.

26 febbraio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you so much for your kind words! We are absolutely delighted to have been able to serve you during your stay in Reading. It’s wonderful to hear that our services helped make your training experience smooth and enjoyable. Our team takes great pride in offering a personable and reliable service, and we’re thrilled to have met your expectations. Your recommendation means a lot to us, and we look forward to the opportunity to assist you again in the future. Safe travels, and thank you once again for choosing BlissCars!

Valutata 5 stelle su 5

I had a comfortable experience with…

I had a comfortable experience with Bliss Cars on 22nd February. My driver, Mr. Aftab, was outstanding - extremely polite, courteous, and punctual even than me. I'm thoroughly impressed with the service and will definitely be using Bliss Cars again, specifically requesting Mr. Aftab. I highly recommend their services to anyone seeking reliable and top-notch transportation.

22 febbraio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Mr. Aftab provided such outstanding service. We take pride in our team’s professionalism, and it’s great to know that he made such a positive impression. Your kind words and recommendation mean a lot to us. We’ll be sure to pass along your praise to Mr. Aftab, and we look forward to welcoming you back for your future travels. Thank you for choosing Bliss Cars!

Valutata 5 stelle su 5

One can only speak as one finds

One can only speak as one finds. But having read the somewhat variable reviews, I thought we'd go for it nevertheless. And how good it was for the 2 journeys we took...on 12th Feb 2025 from Reading Station to Heathrow with Aftab Qureshi and then today, 23rd Feb from Heathrow to Reading Station with Aftab Alik.

Despite our train being late of the 12th and our flight being early today, both drivers were spot-on and delightful.
I never ever recommend in my life...I just say what works for me...and it most certainly did on both these occasions. If you use them I hope it will for you too. A truly good experience. And how pleasing to be able to review as such.

23 febbraio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experiences with us. We're thrilled to hear that both Aftab Qureshi and Aftab Malik provided you with excellent service and helped make your journeys smooth and enjoyable, despite the challenges with timing. Your feedback means a lot to us, and we're so glad that our service met your expectations. We’ll be sure to pass along your thanks to the drivers as well. We look forward to welcoming you again soon, and we’re grateful for your recommendation!

Valutata 5 stelle su 5

Recommended cab company

I use Bliss Cars for local runs and airport drop offs and pickups. I’ve never had a bad experience with them, and particularly like the app for bookings and tracking my ride. Recently I won a free Valentine’s Day ride which was a lovely surprise.

14 febbraio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for your valuable feedback. We appreciate your trust in our company’s services. We are currently working on great deals with our app bookings so keep an eye on all promotions. It was a pleasure announcing you as the winner of our Lucky draw- we hope we were able to add value to your day

Valutata 4 stelle su 5

I have recently started to use this…

I have recently started to use this taxi company and have no complaints. They are punctual and friendly and I will continue to use them.

17 febbraio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for your feedback! We’ll work hard to cover the 1 star and aim for 5-star service next time.

Valutata 1 stelle su 5

I used Bliss cars 247 this evening and…

I used Bliss cars 247 this evening and the taxi driver asked for bank transfer as he's card payment wasn't working. I was shocked to hear that so I phoned Bliss Cars 247 and when I asked them what payment options they have, they said : link payment ( through email) card and cash. When challenged about the bank transfer option they said " well, sometimes that's what can be paid if the card machine doesn't work, but don't worry nothing will happen). They passed me on to someone else who said to be the more senior person ( I didn't asked that) who said the same thing..legally payment options are card, cash and link payment but sometimes taxi drivers ask for bank transfer. Shocking!
Will call back tomorrow to speak to a manager as I want to log jn a complaint. This is not a safe practice and definitely should stop.

9 febbraio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for sharing your concerns. We genuinely understand the frustration this situation caused you, and we sincerely apologize for any confusion or inconvenience.
We would like to reassure you that our accepted payment methods are indeed cash, card, or prepayment via our website or over the phone with our operators. Additionally, we do send payment links via email; however, we require that these transactions be completed before the journey ends.
It appears that there was a miscommunication on the part of the driver. While his intention was to avoid any hassle for you and complete the transaction smoothly, his suggestion of a bank transfer was incorrect. Unfortunately, he is fairly new to our team, and despite receiving full training, he became confused and mistakenly offered an option outside our standard procedures.
We want to clarify that, as you chose to pay by cash, no personal details were exchanged, so there is absolutely no risk to your bank account. We are committed to ensuring all our customers feel safe and comfortable when using our service.

Your feedback has already been passed along to our manager, and a member of our management team will be in touch with you soon to address the matter further.
Once again, we apologize for any confusion this caused and appreciate your understanding as we work to improve our communication and services.

Valutata 5 stelle su 5

I used Bliss cars this evening 30th…

I used Bliss cars this evening 30th January inward and outward bound, personally the drivers were brilliant, professional, and friendly, they arrived spot on time in each direction and you are kept informed by phone, also the controller's were very friendly and polite, so for me I would definitely recommend.

30 gennaio 2025
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Risposta di Bliss Cars247 - Reading taxis

Thank you for taking the time to share your kind feedback regarding your recent experience with Bliss Cars. We are delighted to hear that both the drivers and controllers provided you with a professional, friendly, and punctual service. It’s always our aim to ensure that our customers feel well-informed and comfortable throughout their journey, and we're glad that we could meet your expectations.

Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to serving you again in the future.

Valutata 1 stelle su 5

BYE BYE, BLISS!

1830hrs Saturday evening, Tilehurst to Pangbourne, 2.6 miles. And the fare? EIGHTEEN QUID!! I phoned Bliss to query it and was told is was correct. I cancelled the booked return journey and re-booked with a different taxi firm. Their fare was £12. Bye bye, Bliss!

I have seen the reply by Bliss. Readers may judge where the truth lies. I accepted an offer of £6 reparation, stipulating that it should be given to the nearest RBL poppy seller.

19 ottobre 2024
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Risposta di Bliss Cars247 - Reading taxis

Regretfully, we would like to inform you that the price has not matched your expectation however at Blisscars247 we have a 100% price transparency policy. At the time of making the booking our controller did mention the fare will be £18 to which no question was raised by yourself. We are based in Reading town centre and have outbound charges applied to any ride which is outside from the 3 mile radius from our base. On the day of the journey when you called to speak about the fare our controller on shift has mentioned the charges which were applied (outbound charges). Receiving your feedback a member of management has also called to rectify the experience, and as a good gesture offer a one time price match to which you refused. Blisscars247 is a company driven by customer satisfaction; we take each feedback very seriously and work towards further improvement. We value each customer and their opinion.

Valutata 5 stelle su 5

Always great service

Always great services from blisscars taxi, whenever I’m in Reading I can rely on them being on time and safe trips.

8 giugno 2024
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Risposta di Bliss Cars247 - Reading taxis

Thank you for choosing Blisscars247 to add value to your rides.

Valutata 5 stelle su 5

I have used many other companies but…

I have used many other companies but Blisscars always been prompt there vehicle always clean I would Definitely recommend.

26 settembre 2024
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Risposta di Bliss Cars247 - Reading taxis

Thank you for using our services. Your feedback is valuable to us We hope to serve you again.

Valutata 5 stelle su 5

Awesome service

Awesome service. Driver was on time and very courteous. I am impressed and Bliss cars is my only choice in Reading and around.

25 settembre 2024
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Risposta di Bliss Cars247 - Reading taxis

Thank you for your valuable feedback. We hope to serve you again

Valutata 1 stelle su 5

If I could give 0 I would.

If I could give 0 I would.
This is the 2nd time in a short space they've messed me up. The first time I booked..sat waiting only for them to call back the say they can't make the time.
Same thing again now...booked for one time they called and asked if they could come another time.
I agreed because by then I couldn't get anyone else and the rain was pouring.
They STILL came late- didn't know the correct road to my location....literally was TWO minutes to my location and decided to go another road.....THEN I had to get off because the road was blocked and walk TEN minutes making me late....very late ..all the while they had my money almost from the minute I got in the car.
I will NEVER EVER use this business again.

23 settembre 2024
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Risposta di Bliss Cars247 - Reading taxis

Experience you have shared is clearly unacceptable. Our senior management wish to further investigate this matter; to identify what caused such inconvenience for you. At Blisscars247 we work focusing closely on customer satisfaction. Service is very important to us for which we invest in our in house staff and drivers training- your experience has been very alarming for us. Unfortunately we are unable to locate a booking under your name. Kindly please share your job description with us by emailing admin@blisscaars247.com .Our Manager shall personally look into your ride and deal with the matter accordingly.

Valutata 5 stelle su 5

Used twice

Used twice, coming into the country and going out both trips was amazing professional team and nice cars.

16 settembre 2024
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Risposta di Bliss Cars247 - Reading taxis

Thank you for recognising our services. We hope to see you on board again

Valutata 1 stelle su 5

Terrible

Terrible. You hire a sedan and you get a 9 seater. Dreadful service. Better take the bus

16 settembre 2024
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Risposta di Bliss Cars247 - Reading taxis

We regret the error in providing a minivan instead of the executive saloon car you expected for your airport transfer. Our airport runs are typically prioritized, and initially, a Mercedes was assigned for your journey. Unfortunately, due to a breakdown, all the other cars were already scheduled. Therefore, our immediate priority was ensuring you reached the airport punctually, leading us to provide the available van.
We sincerely apologize for any inconvenience caused. Should you choose to book a return journey with us, we would like to offer you our premium 7 series BMW at the same cost as compensation for this oversight.
Thank you for your understanding, and we wish you a safe and pleasant flight.

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