Blacks - Jersey Recensioni 

425
TrustScore 5 su 5

4,8

29-31 King Street, JE2 4WF St Helier, Jersey, GB


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Valutata 5 stelle su 5

Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di scarpe

Informazioni su Blacks - Jersey

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 29-31 King Street, JE2 4WF, St Helier, Jersey, Regno Unito

  • 01539 760449

4,8

Eccellente

TrustScore 5 su 5

425 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(425)

3102 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very impressed with the staff namely…

Very impressed with the staff namely Anna and Kiona. Both were supportive and professional as they helped us find the right hiking boots ( Salomon) as we train for mountain summits in UK and Africa. Keep up the great customer service!

10 febbraio 2025
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Risposta di Blacks - Jersey

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service

Blacks - Jersey
From entering the shop i was greeted with a smile and hello, which is rare these days. Anna asked if i required help and provided me with answers to my questions in relation to Rab waterproofs. Anna also assisted with the purchase of Colombia fleece jackets. Great customer service from a knowledgeable friendly staff member.

8 febbraio 2025
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Valutata 5 stelle su 5

Great experience

I found the staff very helpful when I needed to find a new pair of shoes. Kiona and Nico where very helpful throughout my shopping experience. I will be gong back in future.

30 dicembre 2024
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Risposta di Blacks - Jersey

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Was met by sussy who was very helpful…

Was met by sussy who was very helpful very friendly and she really knows your products very well would highly recommend to anyone and the quality of products are of very top quality thank you sussy very much steve

29 dicembre 2024
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Risposta di Blacks - Jersey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Valutata 5 stelle su 5

Very good service from a staff member

Very good service from a staff member, Kiona. She noticed I was looking a little lost and came straight over to help. She assisted me with finding the correct product for my needs and was very knowledgeable.

27 dicembre 2024
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Risposta di Blacks - Jersey

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Angie was a great I help me really fast…

Angie was a great I help me really fast and she asked me all the right questions and help me find the right socks for my brother

10 dicembre 2024
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Risposta di Blacks - Jersey

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service

Great service. Big Thanks to Barbara for her kindness and advise .I recommended shoping there😍😍😍

20 novembre 2024
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Risposta di Blacks - Jersey

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Sussy

Sussy , was very nice and kind to us yesterday in the store.
Very warm welcome to us and our dog.
We prefer to spend money where we can all shop as a family. We ended up also buying lots of stuff on line .
Thanks for ur kindness and advice.
Many thanks 100 best customer service in jersey .

19 novembre 2024
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Risposta di Blacks - Jersey

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service

20 novembre 2024
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Risposta di Blacks - Jersey

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent staff service

I recently popped into your st Helier, Jersey store to purchase some inflatable mattress for my party sleepover business.
Your staff couldn’t have been more helpful, not only checking in the storeroom for extra but allowing me to collect later on in the morning via the rear door.
Due to my experience I have regained my trust in your company having twice tried to purchase online only for both orders to be returned with no explanation.

8 novembre 2024
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Risposta di Blacks - Jersey

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Angie was amazing

Angie was amazing, helped me get everything I needed for my winter trip to Sweden! 10/10 service (and Anna too!)

20 ottobre 2024
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Risposta di Blacks - Jersey

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Blacks Customer Care Team

Valutata 5 stelle su 5

A five star experience all round.

I spent some time in Blacks Jersey buying hiking boots which is a new experience for me!
Anna was extremely knowledgeable about the products on offer and her patience with my indecisiveness was much appreciated.
I ended up with beautiful, extremely comfortable boots which are perfect for my needs.
A five star experience all round.

10 ottobre 2024
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Risposta di Blacks - Jersey

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent customer service at Blacks

Excellent customer service at Blacks - King Street, St Helier, Jersey Channel Islands. Both ladies were extremely helpful and friendly. Nothing was too much problem. My gear bought this afternoon fit well. Prices were sensible. Thank you to the team.

15 ottobre 2024
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Risposta di Blacks - Jersey

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Very positive shoe experience at Blacks!

Visited Blacks today looking for hiking shoes, and am incredibly pleased with the experience. Angie, Anna and the team were all incredibly accommodating, patient and proactive with offering the best solution to my needs.

Angie in particular from the team offered well founded suggestions for different shoes and made the process stress-free; even explaining past customer feedback to ensure needs were met to the best solution.

They even very kindly added an additional discount onto the final bill after trying out some clothing. Would definitely recommend visiting!

12 ottobre 2024
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Risposta di Blacks - Jersey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Was served and helped by Anna and Angie…

Was served and helped by Anna and Angie (might be misspelt!). They were extremely helpful, polite, knowledgeable and very kind! They were exactly the same to the previous customer! Great staff!

2 ottobre 2024
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Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Been out shopping on Saturday and…

Been out shopping on Saturday and decided to buy myself a pair of Salomon track shoes. Nicola and Barbara were more than helpful and they both went above and beyond so that I ended with a great shopping experience! Well done girls, you are such a wonderful team down at Blacks! Thank you, Alex

28 settembre 2024
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Risposta di Blacks - Jersey

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Sussy was on it from the start

Sussy was on it from the start. She quickly grasped what I was looking for and was very helpful throughout. A great experience m buying shoes.

18 settembre 2024
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Risposta di Blacks - Jersey

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Valutata 5 stelle su 5

Great range of walking shoes and boots and excellent customer service …

Great range of walking shoes and boots available . Anna , who served me, was knowledgeable about the products and endlessly patient finding the best footwear for me .

4 settembre 2024
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Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

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