Blacks - Jersey Recensioni 423

TrustScore 5 su 5

4,8

29-31 King Street, JE2 4WF St Helier, Jersey, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Pop into today to get some new walking sandals, which l got at a nice price. I was served by a very very helpful young woman nothing was too much for her and she knew her job.Her name was Kiona ,very... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

So disappointed with this company. Ordered a garmin watch with next day delivery. Didn’t get a delivery notification so followed up with phone call. Was told all was ok but it will be a day late. An h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband and I both needed new walking boots. Blacks had a good selection and Dylan was really helpful and cheerful. He was actually serving three people at once all needing different boots and size... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di scarpe

Informazioni su Blacks - Jersey

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 29-31 King Street, JE2 4WF, St Helier, Jersey, Regno Unito

  • 01539 760449

4,8

Eccellente

TrustScore 5 su 5

423 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pop into today to get some new walking…

Pop into today to get some new walking sandals, which l got at a nice price. I was served by a very very helpful young woman nothing was too much for her and she knew her job.Her name was Kiona ,very good customer service. Thank you Kiona 😊

8 aprile 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Super

Super, polite and helpful assistant. Excellent choice of walking boots. Good value.

13 marzo 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent service…

My husband and I both needed new walking boots. Blacks had a good selection and Dylan was really helpful and cheerful. He was actually serving three people at once all needing different boots and sizes and he wasn’t fazed at all. Very pleasant experience! Thank you.

12 marzo 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Good selection of quality footwear

Very pleased to replace my outdoor trainers and my hiking boots this morning. I have a good pair of Merrells and a pair of Salomons that have given me excellent service over the years so I simply needed to replace them with the new versions. Dylan was very helpful, especially with the Salomons, and knowledgeable too. A good shopping experience and I was on my way with my new footwear in no time.

12 marzo 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Walking boots

I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore over the weekend and it was like walking on air. Comfortable, well supported and waterproof ...., thank you, I will complete the trek through the Himalayas thanks to you! X

11 febbraio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Nicola was great she showed me the best…

Nicola was great she showed me the best tents for my summer camping trip😀😀😀😀😀😀

21 febbraio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Valutata 5 stelle su 5

Nicola was very great and helpful with…

Nicola was very great and helpful with assisting me on buying waterproof gear. She showed impeccable brand knowledge. I would love to shop here again.

21 febbraio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service

Great service, very friendly service from Dylan

14 febbraio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service and respectable workers

Great service and respectable workers, was served by Dylan and my requests were efficiently and respectablely answered.

30 gennaio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Valutata 4 stelle su 5

Friendly, helpful and swift!

Kiona was very helpful and knowledgeable with a warm and friendly demeanour.

Though my needs at the time were simple, she helped meet them swiftly and efficiently.

28 gennaio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service

Great service, Kiona was very helpful

28 gennaio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Mariana / Great sales person

Mariana - excellent sales person great experience thank you very much leaving the island of Jersey with some superb hiking shoes

28 gennaio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Blacks Customer Care Team

Valutata 4 stelle su 5

Friendly, honest and helpful

The staff in the blacks store today (21st of January 2026) were friendly and helpful while giving honest advice. Thank you both!

21 gennaio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Valutata 1 stelle su 5

Shoddy service

So disappointed with this company. Ordered a garmin watch with next day delivery. Didn’t get a delivery notification so followed up with phone call. Was told all was ok but it will be a day late. An hour later order was cancelled , out of stock, but still for sale on website. Shoddy service. Do not use this company.

6 gennaio 2026
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Valutata 5 stelle su 5

Kiona was so helpful

Kiona was so helpful. Like having a personal shopper and always brought me just what I wanted.

21 novembre 2025
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Just sat through an awkward situation…

Just sat through an awkward situation involving a customer being rude, however, sussy handled it proffesionally and gave me discount just for having to watch. Cant be happier with the service and product. Will deffently be back just based off service.

21 settembre 2025
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Valutata 5 stelle su 5

Anna was so helpful!

Anna was amazing! She was so helpful and we found the perfect shoes due to her :)

2 settembre 2025
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Valutata 5 stelle su 5

Great deals

Great deals. Sussy was super helpful.

25 giugno 2025
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Very impressed with the staff namely…

Very impressed with the staff namely Anna and Kiona. Both were supportive and professional as they helped us find the right hiking boots ( Salomon) as we train for mountain summits in UK and Africa. Keep up the great customer service!

10 febbraio 2025
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service

Blacks - Jersey
From entering the shop i was greeted with a smile and hello, which is rare these days. Anna asked if i required help and provided me with answers to my questions in relation to Rab waterproofs. Anna also assisted with the purchase of Colombia fleece jackets. Great customer service from a knowledgeable friendly staff member.

8 febbraio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più