Blacks - Glasgow Recensioni 

639
•
TrustScore 5 su 5

4,9

Unit 4&5, 167 Argyle Street, G2 8BU Glasgow, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Made to feel so welcome and great service. I need a new rucksack 50-65l as it had been a good few years since I'd had one. The issue is I am 5"1 female so they had never fitted quite right. The lad... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I seen my jacket on-line,went to Blacks in Dundee,no luck. We were in Glasgow paying a holiday,went to Blacks,didn't have it,they ordered it,I went back picked it up,the shop assistant Was really... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience at Blacks Glasgow was made so so amazing because of Isla and Daniel who were super sweet and helpful, definitely recommend this store if you’re looking to buy outdoor apparel for a gr... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Negozio di abbigliamento activewear
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di borse e valigie
  7. Negozio di scarpe

Informazioni su Blacks - Glasgow

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, Regno Unito

  • 01414 041190

4,9

Eccellente

TrustScore 5 su 5

639 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(639)

3902 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Molly was incredibly helpful

Blacks Glasgow store didn’t have the product I wanted but Molly rang around Glasgow to find it in another store. She found a similar product in Millets and asked them to put it aside for me WHILE she carried on trying to find my original choice. When she did find it in Tifo she then negotiated me a significant discount in their price to match the Blacks price. She was friendly, helpful and nothing was too much trouble. She’s a star.

4 agosto 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Super knowledgable and helpful staff

Super knowledgable and helpful staff, really appreciated Dan (top floor) and Rachel on our visit today.

1 agosto 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Upstairs Dan

Upstairs Dan, what a guy , helped us more than we could of asked, we are going camping today and Dan helped us get all the gear we needed and even packed our bag for us while telling us good places to go in aviemore, never had such helpful service from a store before 10/10

1 agosto 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Advised staff that I hated shopping so…

Advised staff that I hated shopping so it needs to be quick and painless. Was in to take advantage of sales and get gift voucher for friend’s birthday. Top-floor Daniel - or should I say top drawer was especially helpful, empathetic and knowledgeable about products on sale, which isn’t always a given.

26 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Attentive Staff

I visited this store today looking for walking/mountaineering boots, and was served by Daniel K, attentive service and very informative, very kind and helpful service.

26 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Valutata 4 stelle su 5

Bargain grabbing time

These folks are very helpful and happy to sort out stuff online or instore. Some great bargains.

20 luglio 2024
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great Customer Service

Great selection of camping/walking gear and really helpful, knowledgeable staff. Dan, on the top sales floor, was especially helpful.

17 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

The polite and professional behaviour…

The polite and professional behaviour of the staff.

16 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Valutata 5 stelle su 5

I was looking for a waterproof …

I was looking for a waterproof lightweight coat. The salesman Dan PM,( there are 3 Dan's) patiently explained the pros and cons off several items.we settled on am OEX jacket. I have been to quite a few stores in Glasgow, I was very impressed with this lad and his knowledge. I would definitely be back. When home I checked the reviews for this jacket. I could have bought it for £30 cheaper,but that's the experience of going into a shop,trying on the garment with staff that have knowledge. Thanks.

13 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Blacks Customer Care Team

Valutata 5 stelle su 5

The staff DAN PM WAS a very good…

The staff DAN PM WAS a very good salesman

11 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Big thanks to Daniel on the top floor…

Big thanks to Daniel on the top floor for his help today, from making sure the items I bought were just what I was looking for, to giving me clear directions to loading bay, and loading my bulky items into my car. Really pleasant and knowledgeable. A credit to your team. This level of service encourages customers to return.

11 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service

I was served by Molly. She could not have been more pleasant. Apart from being extremely knowledgeable nothing appeared to much trouble. She is a real credit to your business, so much so that I will in future shop first at Blacks. Well done Molly! And well done Blacks.

5 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Thank you Molly!…

I was served by Molly who was very knowledgeable about all the walking shoes. She provided the best customer service I have had for some time.

5 luglio 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Good range of boots

Was looking for new hiking boots. Good range available, friendly and knowledgeable staff. I was helped by Dan and I'm very happy with my new comfortable boots.

27 giugno 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service from the staff at Blacks

Great service from the staff at Blacks. Did everything to make buying the correct size pair of shorts easy.
And when they didn't have a top I was after in my size they got in touch with their sister store, Millets and asked the staff there to reserve one for me to collect at my convenience. Very friendly too. Thanks to Holly.

27 giugno 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Molly at Blacks

Molly at Blacks, provided 5 star service and I would highly recommend anyone to visit and for the same experience.

26 giugno 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Dan was incredibly warm and…

Dan was incredibly warm and encouraging. We tried on many pairs of shoes and may have tired him out a bit, but he never stopped smiling. His extensive knowledge about hiking shoes was extremely helpful to us. Additionally, he guided us well regarding the differences between various brands and products. Thank you, Dan, for your exceptional service.

22 giugno 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Valutata 5 stelle su 5

First class service

First class service. Andrew really knows his stuff. He was very patient with me and answered all of my questions in relation to new long distance walking sandals. Phenomenal service throughout. Many thanks Andrew, your time and experience was very much appreciated. Billy

21 giugno 2024
Non scritta su invito
Logo di Blacks - Glasgow

Risposta di Blacks - Glasgow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più