I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I never had problems with I think they are on of the best virtual cards and support staff are very helpful
L'azienda ha risposto
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Leggi di più
L'azienda ha risposto
Sir, I have to say that this cardless option is NOT one that I support. It is important to have a physical card available as a final choice. Using a cardless option makes matters seem a lit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Informazioni di contatto
Regno Unito
- www.bip.credit
4,3
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Good experience all round never had any…
Good experience all round never had any issues.
9 gennaio 2025
Risposta di Bip
Hi Kelly, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Title: BIP Credit Card: Powered by Donuts, Not Brain Cells
BIP Credit Card: A Masterclass in Incompetence
Ah, BIP Credit Card, where efficiency goes to die. Closed the account in January 2024, settled it in September 2024, and yet here we are—2025—with this gem of financial wizardry still listed as “open” on Experian.
You’d think reporting accurate data to credit agencies would be a basic expectation, but no, BIP seems to operate on a “we’ll get around to it… someday… maybe” approach. Are they too busy snacking on Dime Bars to manage something as trivial as correctly closing an account?
The best part? Even after being informed (twice!) about their mistake, they’ve stuck to their guns, proudly flaunting their ability to ignore reality. It’s almost as if they’re competing for the “Most Useless Credit Provider of the Year” award. Spoiler alert: They’ve won.
But fear not, 2025 will see the Financial Ombudsman swooping in to save the day, because clearly, BIP needs a grown-up to teach them how to do their job. Bravo, BIP. Bravo. Customer service excellence at its finest.
2 settembre 2024
Non scritta su invito
Risposta di Bip
Good Morning Mr Corcoran,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Zoe
Informed them my mother had died
Informed them my mother had died, as her carer this meant I had lost £350pm income. Informed them of this and that I wanted my account frozen and a payment plan put in place. They were less than useless, only interested in gaining more interest charges. Did not care I’d watched my mother die a week previously. Did not care I have a funeral to pay for next month. Useless company. Didn’t even do an income and expenditure form to determine if I could afford repayments, made assumptions. I will now have to go to stepchange to set up repayments and this is the poor review I promised them.
30 dicembre 2024
Non scritta su invito
Risposta di Bip
Hi Carl, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. Thanks, Michelle.
Its quick and easy to use via your…
Its quick and easy to use via your phone, the customer service department are very helpful and very friendly.
18 dicembre 2024
Risposta di Bip
Good Afternoon, Matt,
Thanks for taking the time to share your experience, it's great to hear you're finding it so easy!
- Kenith
All online easy to use and great…
All online easy to use and great customer service when needed
12 dicembre 2024
Risposta di Bip
Hi, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 thanks, Michelle.
Been using Bip for 2 years now and it’s…
Been using Bip for 2 years now and it’s been fine. Any issues I have I contact via message and they’ve helped me. They’ve added money and balance transfer options and you can also check your credit score with the app. Only thing is the arp is quite high.
12 dicembre 2024
Risposta di Bip
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great credit card easy & fantastic app…
Great credit card easy & fantastic app loving it
12 dicembre 2024
Risposta di Bip
Hi Mario, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Great little cardless credit card…
Great little cardess credit card connected to Google wallet so always have a way to pay just incase you forget your wallet, Had it for over a year with no problems. I would recommend this
5 dicembre 2024
Risposta di Bip
Hi Allan,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Risposta di Bip
Hi David,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Risposta di Bip
Hi David, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Easy to use no hassle card free credit…
Easy to use no hassle card free credit card can't complain so far anyway
27 novembre 2024
Risposta di Bip
Hi Cameron, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Company has a dodgy app which doesn’t…
Company has a dodgy app which doesn’t credit payments to your account
They don’t give a damn when you ring them
25 novembre 2024
Non scritta su invito
Risposta di Bip
Hi, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Simple straightforward card
Simple straightforward card. Works brilliantly.
Only downside if you consider it one is that you do not get an actual card.
It is all done via your phone.
14 novembre 2024
Risposta di Bip
Hi Paul,
Thank you for taking the time to leave us a kind review, we appreciate it!
Best,
Stephanie.
Risposta di Bip
Hi Espoir, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Risposta di Bip
Hello David. Thank you for your kind words and positive review. We're delighted to hear you've had a great experience so far. Best, Audrey
This company is listening to their…
This company is listening to their customers
Giving the right customer outcome.
31 ottobre 2024
Risposta di Bip
Hi Jacqueline,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Risposta di Bip
Hi, Thank you for taking the time to leave us a kind review, we appreciate it! Thanks, Michelle.
Stay Away from Bip.Credit – Pathetic Service!
Bip.Credit is a joke. They offered me an *approved* credit card in the pre-eligibility check, and of course, I applied, thinking it was legit. Guess what? They declined me after the application! Complete waste of time.
To make matters worse, they tanked my credit score in the process! Bip clearly doesn’t care about their customers and handles things recklessly. They’ll lead you on with fake approvals and then mess up your credit without a second thought.
Seriously, don’t trust this company – they’re unethical, and using them will only hurt you in the long run.
---
23 ottobre 2024
Non scritta su invito
Risposta di Bip
Hi Dilip, unfortunately pre-approval does not guarantee acceptance. When checking eligibility online, we advise that this is not a guarantee of acceptance or an offer of credit, as an application would involve a credit check. In addition, we could carry out fraud, identification, and other checks. I’m very sorry for any disappointment. Best Wishes, Chris.
A service that I found from an advert…
A service that I found from an advert on a tube train has proved invaluable in a changing world where a lot of places are no longer accepting cash.
17 ottobre 2024
Risposta di Bip
Hi Mervyn, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Risposta di Bip
Hi Emil,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
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