I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I never had problems with I think they are on of the best virtual cards and support staff are very helpful
L'azienda ha risposto
Time to leave this company after 4 years Continual errors Continual lies from the Call Centre who could hardly speak English and if they don’t like what you say when you correct them, they hang... Leggi di più
L'azienda ha risposto
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Informazioni di contatto
Regno Unito
- www.bip.credit
4,3
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Support staff are professional and helpful
I never had problems with I think they are on of the best virtual cards and support staff are very helpful
8 luglio 2026
Non scritta su invito
Risposta di Bip
Hi Syd, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I love this Credit card
I love this Credit card, especially when it comes to its digital.
2 luglio 2026
Risposta di Bip
Hi Stephen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Time to leave this company after 4…
Time to leave this company after 4 years
Continual errors
Continual lies from the Call Centre who could hardly speak English and if they don’t like what you say when you correct them, they hang up on you
2 luglio 2026
Non scritta su invito
Risposta di Bip
Good Afternoon,
We appreciate you taking the time to share your review with us,
This is not the level of service which we aim to provide at all, and please be assured that this feedback will be passed on to the relevant team for further review.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience.
- Kenith
Risposta di Bip
Hi Mr Battle, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Very quick with transactions
Very quick with transactions. Straight forward application and the service is great!
18 giugno 2026
Risposta di Bip
Hi Claude, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
I’ve had a great experience with my Bip…
I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digitally, and the payment reminders help me stay on top of my account. It’s been a great tool for building my credit score, and I’ve had no issues with using it for everyday purchases. Overall, it’s a straightforward, reliable credit card that I’d happily recommend to anyone looking to build or improve their credit.
17 giugno 2026
Non scritta su invito
Risposta di Bip
Hi Keith,
Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊
Best,
Stephanie.
Good credit company
I had this credit account now for 5 years and have never had a problem with them, have missed a few payments over the years due to my own fault, always got a reminder from them but no late fees
16 giugno 2026
Non scritta su invito
Risposta di Bip
Hi Dave,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Impossible to make payment!! Scam
I dont have access to my app anymore or know my card number. I'm trying to pay my balance of literally £5 but I cant make any payments without that information. I need to contact customer service about this but its all IN THE APP! I made a complaint, saying its impossible for me to make this payment because I cant access the app... guess where the complaint response was sent... the app!!!! At this point this company just seems like a scam. I am being charged interest and having my credit score tarnished because of a £5 charge that the company is making it absolutely impossible for me to pay.
EDIT: I can’t call I don’t live in the UK anymore which was in my original complaint!
28 maggio 2026
Non scritta su invito
Risposta di Bip
Hello Holly, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here.
Please can you reach out to our Customer Service team on 0330 838 0115
at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Opening times: Monday-Friday: 9am-6pm - Saturday: 9am-4pm - Sunday: Closed. If you allow the automated service to run without pressing any keys you will be transferred to an advisor without having to enter your card number. Best, Audrey
They harass and call daily its very…
They harass and call daily its very annoying 10 calls 2 to 3 times a day
26 maggio 2026
Non scritta su invito
Risposta di Bip
Good Afternoon,
We appreciate you taking the time to reach out and share your experience.
I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion.
If you wish to unsubscribe from Bip marketing, you can opt out in the app under My Account > Account Details > Marketing Preferences.
- Kenith
Easy to navigate and use BIP
Easy to navigate and use BIP. Never had any problems with them and always there to help should I need them.
21 maggio 2026
Non scritta su invito
Risposta di Bip
Hi Jan, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Easy to use
Easy to use, easy to understand and the customer service has always been good when needed. I would recommend their services highly.
20 maggio 2026
Non scritta su invito
Risposta di Bip
Hello Kasie, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊Kind regards, Audrey
Such an easy company to deal with
Such an easy company to deal with. Easy app and good help on the app.
14 maggio 2026
Risposta di Bip
Hi James, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Excellent card app easy to you…
Excellent card app easy to you reminders when payment due great service
7 maggio 2026
Risposta di Bip
Hi Marcia, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Risposta di Bip
Hi Bhupen, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
The communication and updates are…
The communication and updates are second to none, a great all round experience
23 aprile 2026
Risposta di Bip
Hi Mr. Walsh, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
They let you know when your near to…
They let you know when your near to your limit and when to pay.
9 aprile 2026
Risposta di Bip
Hi David, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Risposta di Bip
Hi Valerie, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Risposta di Bip
Hi Michael, thank you for choosing us as your card provider - and for leaving us a positive review! When you do get round to using your card, we hope you enjoy our services 😊
If you do have any queries, we are always here to help you. You can get in touch with us via our app, by going to: More > Help & Support > Contact Us > Contact Details. Thanks, Michelle.
Risposta di Bip
Hi Miss Ceesay, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Excellent all round
Very easy application process. Easily set up and easily accessible. The app keeps me informed of spending and payment due dates and is very user friendly.
2 marzo 2026
Risposta di Bip
Hi Mike, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.