Booked my emtb in for the "resurrection" service. The guys worked wonders replacing several key parts including chain, brake rotors, pads, cranks and cassette. Collected the bike on Saturday morning a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Booked my emtb in for the "resurrection" service. The guys worked wonders replacing several key parts including chain, brake rotors, pads, cranks and cassette. Collected the bike on Saturday morning a... Leggi di più
L'azienda ha risposto
Many thanks to Neil, Liam & all the staff who work tirelessly to keep folk on their bikes during these difficult times. Service is of the highest standards & job well done. Whether you're looking to b... Leggi di più
L'azienda ha risposto
We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly... Leggi di più
L'azienda ha risposto
I was looking for a very specific Frog junior bike for my grandson's Christmas but was struggling to find one on the usual major cycle websites. My son who lives near the store in Glasgow's east end r... Leggi di più
L'azienda ha risposto
We are a family owned, independent bike shop with a proud Glasgow heritage. Opened in the Saltmarket in 1980 by decorated Scottish Olympic cyclist Billy Bilsland, the shop is now owned and run by his son Neil, backed up by a team of 15 passionate cyclists across many disciplines. We are experts in all kinds of bicycles; road, mountain, gravel, e-bikes and kids bikes. Our busy workshop deals with all kinds of bicycle repairs and servicing and we have a dedicated bike fit studio. More than a bricks-and-mortar store, we now have a thriving website delivering bikes and accessories to every corner of the British Isles.
176 Saltmarket, G1 5LA, Glasgow, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Neil and his team really know their stuff. Wouldn’t go anywhere else for a bike.

Risposta di Billy Bilsland Cycles
Very quick delivery. Great communication. I had a few questions after I bought the bike, which were answered quickly. Great service.

Risposta di Billy Bilsland Cycles
Lovely folks, very quick response time and helped me out along the way!

Risposta di Billy Bilsland Cycles

Risposta di Billy Bilsland Cycles
Fantastic communication, great delivery services, well packaged, top quality product, all in all one happy customer

Risposta di Billy Bilsland Cycles
Neil was a great help, and patient too. I e-mailed several times with questions, and he always got back to me quickly (within minutes!) with clear and sound advice. I now have the exact spec of bike I wanted, and at a great price too. Would definitely recommend.

Risposta di Billy Bilsland Cycles
Neil went above and beyond to supply a kids bike at very short notice for Christmas. Tremendous service from a great independent Glasgow store.

Risposta di Billy Bilsland Cycles
Great experience shopping here. Dougie was very friendly and knowledgeable and was able to answer all of my questions and give me some great recommendations.

Risposta di Billy Bilsland Cycles
Friendly, knowledgeable and responsive team at Billy Bilsland Cycles made my purchase an excellent experience both online and face to face

Risposta di Billy Bilsland Cycles
A great bike shop run by real cyclists.
Helpful staff made the whole experience an easy and efficient one.
Thanks for a great service guys 👍🏻

Risposta di Billy Bilsland Cycles

Risposta di Billy Bilsland Cycles
Just bought my new Pinarello X after having a bike fit on another bike. Bike fit by Barry was excellent and I have been riding it many miles since the bike fit and I am so pleased with it.
Decided to go for the Pinarello X and I am so pleased with it. All of the staff here are superb and it’s great to support a local bike shop and I hope it keeps on going for years to come as they all deserve it.

Risposta di Billy Bilsland Cycles
After hunting around for a Cervelo Soloist (What a bike), I came across Billy Bilsland Cycles. It was a great experience, Neil was super helpful making sure I got the right size and components and answering my endless questions. From London to Glasgow! Thank you.

Risposta di Billy Bilsland Cycles
Ordered online and my Wizard Works bag was ready for collection by lunch. Collected it and was met by a friendly member of staff. What more could I want. Great shop.

Risposta di Billy Bilsland Cycles
Inadequate packaging meant the rear mudguard arrived twisted. I should have sent it back but thought that would be too much hassle. I tried to bend it back but it seems to be permanently twisted now. It has proved very difficult to mount on the bike so it provides coverage without rubbing the rear tire. The packaging looked like black bin liner with some packing tape. The end section of the rear mudguard and flap had no protection and ended up permanently bent out of shape.

Risposta di Billy Bilsland Cycles
A great big thank you to Dougie at the Barclays Campus. We found the shop when we stopped on our old push bikes to have a coffee at the the Barclay Campus and wandered into the shop. There was a Gazelle T10 on display and Dougie talked us through the ins and outs of electric bikes. What was so good about Dougie was that he went above and beyond the normal help and advice. He told us all about the Energy Trust and arranged for us to test other bikes. All along the process of ordering the bikes he was there to help us. He delivered the bikes yesterday and again spent time getting everything organised. A first class experience thanks to Dougie. He’s a great advert for Billy Bilsland.

Risposta di Billy Bilsland Cycles
I have on several occasions now popped into the shop needing a quick fix, and the team have always been very accommodation. Big shout out to Dougie at The Barclays campus... The guy has been nothing short of phenomenal. He not only repaired the bike in the quickest time possible, but has given me a number of recommendations to help the bike run better. Superb!!

Risposta di Billy Bilsland Cycles
Wouldn’t look past this shop if you’re looking for a bike.
Don’t know where to start, The staff are absolutely amazing, they go above and beyond, nothings too much trouble they’re so friendly and anything they don’t know about bikes isn’t worth knowing. They made sure everything was absolutely spot on for my wee girl today and she got to pick which colour of bow she wanted added to her bike. “Best day of her life she said”
They’re really competitively priced, open on Sundays and the fact they’re right opposite Glasgow green means as soon as you collect your new wheels you can take them on a wee test drive.
Best retail experience in a very long time.
Well done guys!

Risposta di Billy Bilsland Cycles
Great guys great knowledge and great service

Risposta di Billy Bilsland Cycles
I have just picked up my top-end road bike and want to thank all the crew at BB’s with special thanks to Sam and Barry. Sam guided me through the process from order placement to handover with equipment spec advice and a thorough handover including advice on what to expect with a disk brake bike. Barry imparted me with much needed knowledge during the bike fit process, including advice on how to keep flexible.
A lot of time and effort went in at your side to make me feel confident and comfortable that I was getting a first class service. The extra’s on the bike (and in the goodie bags) were the icing on the cake !
All-in-all a very enjoyable experience.
I have absolutely no hesitation in recommending Billy Bilsland Cycles as the go-to shop for all things cycling.
J Hall

Risposta di Billy Bilsland Cycles
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.