Billy Bilsland Cycles Recensioni 

170
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Booked my emtb in for the "resurrection" service. The guys worked wonders replacing several key parts including chain, brake rotors, pads, cranks and cassette. Collected the bike on Saturday morning a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Many thanks to Neil, Liam & all the staff who work tirelessly to keep folk on their bikes during these difficult times. Service is of the highest standards & job well done. Whether you're looking to b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for a very specific Frog junior bike for my grandson's Christmas but was struggling to find one on the usual major cycle websites. My son who lives near the store in Glasgow's east end r... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Officina di riparazione biciclette

Scritti dall'azienda

We are a family owned, independent bike shop with a proud Glasgow heritage. Opened in the Saltmarket in 1980 by decorated Scottish Olympic cyclist Billy Bilsland, the shop is now owned and run by his son Neil, backed up by a team of 15 passionate cyclists across many disciplines. We are experts in all kinds of bicycles; road, mountain, gravel, e-bikes and kids bikes. Our busy workshop deals with all kinds of bicycle repairs and servicing and we have a dedicated bike fit studio. More than a bricks-and-mortar store, we now have a thriving website delivering bikes and accessories to every corner of the British Isles.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

170 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(170)

26 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Highly recommended

Highly recommended. Found me the perfect bike. Staff so helpful replying to emails and explaining to my son how his new bike works gears etc.
excellent experience this will now be my go to bike shop

24 dicembre 2024
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Risposta di Billy Bilsland Cycles

Thanks Pamela

Valutata 4 stelle su 5

Almost perfect

Almost perfect. One minor hiccup with delivery but it was rectified pretty quickly. Overall recommended.

28 agosto 2024
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Risposta di Billy Bilsland Cycles

Apologies for the blip Andy, and we appreciate the positive review.

Valutata 5 stelle su 5

Friendly

Friendly, informative staff in the shop and website easy to use to add on a gift card

25 luglio 2024
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Risposta di Billy Bilsland Cycles

Thanks Joyce

Valutata 5 stelle su 5

So helpful and expert

The folk at this well established place couldn't have been more helpful and expert. It's no wonder they've remained such a fixture for sor so long. Thanks, I'll be back again.

3 luglio 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks Colin

Valutata 5 stelle su 5

Excellent experience - great shop

As a long time cyclist in the Glasgow area, I can't believe I had not used Billy Bilsland Cycles before now. I purchased a new bike from them yesterday and the whole experience was excellent. Within 10 mins of entering the shop I was advised and sized up for my bike of choice (Pinarello) before being offered a test ride at the park across the road. "Just take it for a spin for 15 mins", I was told. This level of trust sets the whole tone for the customer service experience and I knew I was in good hands. As it turns out, I didn't need 15 mins. It only took 5 mins to realise that me and this piece of carbon fibre, Italian loveliness were meant to be.
Although the bike was off the display and already in immaculate order, it was given a further PDI and prepared for me to pick up a couple of hours later. I was expertly guided through the process of how to look after my bike and invited to return it for its first check up in a few weeks time. I was also made aware of the various after sales benefits of being a BB customer.
The best way to sum up the experience? These guys relieved me of a significant amount of money (willingly, of course 😀) and I still left the shop with a huge smile on my face. Superb experience.

26 giugno 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks for the comprehensive review David! Hope you're enjoying the X3 :)

Valutata 5 stelle su 5

Bravo Billy Bilsland!

Brilliant service from these guys! Brought my bike in for a few things needing done, agreed I would pick up same time next day. Literally, 2 hours later I had a text from Ryan telling me bike was ready! Bike now goes like a dream, & wouldn't hesitate going back in future. Cheers guys!

12 giugno 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks John

Valutata 5 stelle su 5

Best bike shop by far!

It is always a pleasure to deal with Billy Bilsland Cycles. Neil and his staff are all friendly, knowledgable, give good advice and you can trust them not to oversell. They let me try the gravel bike I thought I wanted but then suggested that I try a different bike. Not only was it better suited to my needs but it was cheaper too and I'm delighted with it.
I get all my bikes serviced here and now wouldn't go anywhere else. I can recommend them for bike fitting too. My wife suffered chronic knee pain while cycling but after a bike fit from Barry she's cured!

11 giugno 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks Colin! And thats great to hear that Barry has worked his magic on your wife's knee. We love nothing more than helping people get pedalling.

Valutata 5 stelle su 5

How a bike shop should be.

I have lost count of the number of bikes I have bought both from LBS and online direct sales. These guys top the lot. I was wanting a custom build and there were numerous changes to the spec along the way but nothing was too much trouble or an issue. Every staff member I dealt with were very warm, friendly and professional. They know their stuff.
I am extremely impressed with my new Cervelo Soloist. Probably the happiest I have been with any bike purchase. . They really looked after me from the start to the finish of the journey and I will be recommending them to anyone looking for a new bike or any other bike related service.

6 maggio 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks for the stellar review Ian and glad you're enjoying the Soloist - what a bike!

Valutata 5 stelle su 5

Excellent service when purchasing a new…

Excellent service when purchasing a new bike. Wife was able to try 3 bikes out with no pressure on her to make a decision. Further, she had a mini bike fit to ensure she was comfy

21 aprile 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks Craig

Valutata 5 stelle su 5

Giant TCR

I phoned . About my bike seat being too high and they told me to bring the bike in on Saturday 13 4 24 and the helpful staff told me that the seat was ok for my height and it was the handle bars that needs adjusting the bike is fine now and will be back in the future great service TNolan

13 aprile 2024
Non scritta su invito
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Risposta di Billy Bilsland Cycles

Thanks Thomas

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