BigShip Recensioni 

If i have negative rating option i will give them -5 . Disgusting services. Never pick your call. Real time tracking bolte h 4 din tk update ni hota

Fraud Company . My COD parcel of amount 12325 was lost , Bigship gave me no update for 2 months and after 2 months they refund amount of 1000 Rs. no service support , no one replies to email neither anyone answers calls. their Support service team is sleeping 24*7.

Extremely pathetic service Extremely useless staff. No support at all

Sabse Bekar Company Hai Ye Bigship phele to inhone hamara material 1.5 month mai deliver karaya uske baad vaha material pocha bhi to 2 box bhi missing ho gye hamne claim kai liye bola to inhone vo bhi mana kar diya bigship kai jo advisor(Mr. Sachin) hai vo to sidha mana kar dete ki ab hame call ya msg na kre iske liye koi support nhi milta hai inke tarf se.

I have been chasing BigShip for the past 16 days, and none of my calls have been attended to. The only reason I reached out again was because their representative, Dhirendra, was constantly calling me to restart business with them. Unfortunately, once I agreed, all communication from their side stopped.

This has left me very frustrated with my decision. Customer support is the backbone of any service, but here it feels like they only take money and ignore customers. I sincerely hope no one asks me for a review of their service in the future, because right now, it is clear that customer care is not their priority.

I would not recommend BigShip to anyone expecting professionalism or timely support.

Don't don't use them at all their customer service is more pathetic than other aggregtors, standard response to a shipment list since 2 month, no one picks call, the manager assigned to us is useless , save your precious money,.they will gaslight you for chosing a particular courier company even though they have partnered with them, use India post if you have to but not them for your small business .

Sabse Bekar Company Hai Ye Bigship Mere 4 parcel Missing Hai 1 month se bs ghuma rhe hai abhi tak koi solution nhi kiya hai koi bhi inka customer na banye ab otherwise apko bhi suffer Krna padega....
Mera 55k loss karvaya hai in logo ne inke Agent bhi supportive nhi hai call bhi uthate hai na he jaan bhuj kr overweight charges lete hai ye log bina otp share kiye parcel delivered dekhate hai...
Froud company hai ye esliye apna loss na krye or in logo ke sath kaam na krye

We have been using BigShip for our logistics, and the experience has been extremely disappointing. Most of our shipments, especially in Kerala and Tamil Nadu, face indefinite delivery delays. Customers are often unable to reach the delivery agents, and as a result, we’ve suffered cancellations, rejections, and direct business losses.

Even after repeatedly asking for support, our account manager was unresponsive for days and when he did reply, his response was dismissive and unprofessional. We also had over ₹13,000 stuck in their wallet, and when requested for a refund due to poor service, they simply refused, forcing us to “utilise” the balance instead of returning our money. This kind of approach puts sellers in a very difficult position.

To be fair, their Bangalore operations were comparatively better, but overall, the lack of accountability, delayed deliveries, and refusal to refund wallet balances make this platform very unreliable for growing businesses.

I am sharing this so that other businesses and sellers are aware before committing to BigShip. Reliable logistics is the backbone of e-commerce, and unfortunately, BigShip has caused us serious setbacks.

worst courier delivery service. They are theives 40% of my belongings got stolen. the packet was teared from inside and things were taken and then sealed from outside properly. never going to use this again. worst service.

Worst services.i sent 2 parcel 40days back.they didsnt delivered to customer and now they are saying its coming back.They deducted that amount also.still i didnt received my material.nobody properly responds and useless company

Very bad experience.
Once you give the payment they will not take your call or give assistance. Worst service ever used.

I am kavyansh Express wash from Delhi very very poor company provider service road company humne consign bheja hua consign gum hone ke bad mein Na claim Mila na parcel Mila na ferment refund aaya Koi jawab nahin deti Hai company koi bhi vyakti account na kholen ya koi bhi vyakti is company se parcel na bhejen froad Company hai aapka parcel gum hone ke bad mein nakalen dega na paise dega phone per baat bhi nahin karegi company

BigShip is the Worst Platform Ever. 🔴😠😡
Never use this platform for your business. Using BigShip is my worst decision ever in my business. They have pathetic and unorganized customer service. If you call their customer support, they will not pick up your call, and if you do get connected, they will just raise an escalation, which remains overdue for many days. And if you try to connect with account managers and team leaders, they don’t know anything; they just pass the days without giving any solution.

The second issue is they commit fraud in weight. They charge you extra and deduct the amount automatically from your wallet. For example, if you put 20 kg of weight on the dashboard, they show only 6-7 kg to the shipping partner.

I faced so many issues on BigShip and strongly suggest you never use this platform. In beginning they just grab your attention by showing false marketing tactics and showing less charges, but if you start using it, they keep deducting amount from your wallet, and when you go to customer support for help, they just raise escalations that remain overdue. I’m writing this after getting so irritated with BigShip, and I tried everything I could do to get help and connected with the BigShip team, but no one helped me.

I have all the proofs regarding situation which I quoted above.

Concern person I tried to connect
(Nishant Kumar
Abhishek Rana
Deepak Garkoti
Pratham Singh)

Regards
Ujjwal saini
BHB GROUPS

Complete fraud company,no time limit for parcel delivery,no cod payment on time ,double deduction on every parcel , customer service officer is wrost all the time

very poor service. No after service. they will give you good rates after that if your shipment is lost they will not give you shit.

Froud service for vendor. We are sending so parcel through bigship but not delivered we are asking account manager mr nitin but not respond call and WhatsApp msg, no any customer care service,

Worst customer care
I asked for an international courier. They charged 3000+ but on the day of pick up telling me destination pin code is invalid. I confirmed from client and also showed google validation. But no response. If they have any technical issue they can politely say instead they spoke rude and stop responding.
I have called for refund to their customer care and also whatsapp but they stopped responding. I also posted in all their social media channels even no response till now.
There is not a single person who is responsible and do the refund atleast, forget about looking into technical challenge.
Recommendation is stay away from Bigship it will sump you.

Not even 1 star Hopeless Service Hopeless call center 20 days still parcel not rchd No Revert Nothing

Better Go with ANAJANI COURIER , VICHARE COURIER , ANJALI COURIER , NANDAN COURIER , PROFESSIONAL COURRIER ...all this are fantastic for me NEXT DAY DELVERY but with BIG SHIP NO DELIVERY TILL 20DAYS No Reply No Phone PICKUP

Au top
Un service de qualité
Professionnel
Et super accueil
Se décarcasse pour satisfaire le client