Big Motoring World - Sheffield Recensioni 

1203
TrustScore 4 su 5

3,8

Big Motoring World, Britannia Way, Sheffield Business Park, S60 5BD Sheffield, England, GB


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Valutata 2 stelle su 5

We arrived ready to purchase the vehicle after work, waited around and then were informed purchase was not possible after 6pm - something we had not been informed of prior to booking travel from... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The thing I hate about buying a new car is sales pressure. I didn’t have that with these, I was looked after by Les and Troy and they were fantastic 10/10, friendly, personable and they listened to... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Good selection of cars and turnaround - however , the sales staff at Rotherham/Sheffield are extremely pushy - there are no prices anywhere for the add on services like alloy or paint cover - they plu... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Bought a Mazda CX-5 from them. I had a minor issue, but was very easy to report and they reimbursed £100 for the diagnosis without any fuss. Waiting time is something they’ve to improve on. I we... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

We supply thousands of cars a month to customers across the UK. We strive to ensure all of our customers are over the moon and with a car that puts a smile on their face.


Informazioni di contatto

  • Big Motoring World, Britannia Way, Sheffield Business Park, S60 5BD, Sheffield, England, Regno Unito

  • 01634 248638

3,8

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,8

Tutte le recensioni

(1203)

5449 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Impeccable customer service

Catalina was fantastic throughout the whole process. He took the time to explain everything clearly, answered all of our questions patiently, and made what could have been a stressful experience feel simple and straightforward. We really appreciated how approachable and knowledgeable he was, and we felt supported every step of the way. Excellent service and a genuinely positive experience.

20 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi Lou,

Thank you for your lovely 5-star review!

I will pass on your feedback to Catalina.

Kindest regards,
Big Motoring World

Valutata 4 stelle su 5

Could have given more for my car in…

Could have given more for my car in part exchange but give me a Big Motoring warranty for what ever that is worth as I’ve heard they just say its normal wear and tear so no deal but great selection of cars

11 aprile 2026
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Risposta di Big Motoring World - Sheffield

Hi Howard,

Thank you for your review!

I apologise for any disappointment that may have been caused.

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

First of all the welcome you Big motoring world does it agsinget…

First of all the welcome you get straight away you think well I was just going to browse now I might actually buy a car seriously your guys there are very good at there job and I will recommend Big motoring world to any who is wishing to buy a new or used car without hesitation

18 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi Nigel,

Thank you for your great 5-star review!

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Friendly, patient and professional

We were treated with professionalism and friendliness by Paige (the young sales rep assigned to us). She showed great patience and understanding and made the experience a pleasure.

14 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Peter,

Thank you for your great 5-star review!

I will pass on your feedback to Paige.

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Organised systems and helpful staff

It all felt very organised and professional. People were very helpful at every stage of the process. Les and David helped us get everything sorted! Thanks

17 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi Jessica,

Thank you for your great 5-star review!

I will pass on your feedback to Les and David.

Kindest regards,
Big Motorign World

Valutata 5 stelle su 5

Great service from Ali at Sheffield…

Great service from Ali at Sheffield branch.

17 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Sophie,

Thank you for your 5-star review!

I will pass on your feedback to Ali.

Kindest regards,
Big Motorign World

Valutata 5 stelle su 5

Reece and Adil were fantastic

Reece and Adil were fantastic. Couldn't fault the service and advice provided at all. Both really helpful and transparent. For any future cars I wouldn't hesitate to come back.

17 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi G,

Thank you for your great 5-star review!

I will pass on your feedback to Reece and Adil.

Kindest regards,
Big Motorign World

Valutata 5 stelle su 5

Les and Jody were exceptional

Les and Jody were exceptional. I really got see how beautifully all staff members helped each other out and altogether we had a really enjoyable morning. I’m thrilled with my purchase albeit above what I wanted to spend ;))) however I never felt pressured at any point. Great place, great people, great cars ;) Thank you

16 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi Caroline,

Thank you for your 5-star review!

I will pass on your feedback to Les and Jody.

Kindest regards,
Big Motorign World

Valutata 5 stelle su 5

Bought and drove away a car this…

Bought and drove away a car this morning. Great service staff, competitive pricing. I felt very ‘looked after’ and the team went above and beyond expectations to make sure the car I choose was perfect for me. Les was our salesman and he was fantastic. Highly recommend this showroom. Lots of choice and very efficient with admin.

16 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Caroline,

Thank you for your amazing 5-star review!

I will pass on your feedback to Les.

Kindest regards,
Big Motorign World

Valutata 5 stelle su 5

Great set up

Every staff member I spoke to from reception to sales, finance and the collection of my new car were really friendly and so helpful!! Drove away within 24 hours would highly recommend!

14 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi JE,

Thank you for your lovely 5-star review!

Kindest regards,
Big Motorign World

Valutata 5 stelle su 5

Great team

Great team , listened to what we wanted , kept in touch all the way.

13 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Skippy,

Thank you for your lovely 5-star review!

Kindest regards,
Big Motoring World

Valutata 1 stelle su 5

The car was dirty and even had fungus…

The car was dirty and even had fungus under the steering wheel. The site says Cars are ready to drive away. The salesperson tried to brush it off saying its a great car. Sorry mate.

6 aprile 2026
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Risposta di Big Motoring World - Sheffield

Hi Priya,

I am so sorry to hear that the valet done on your vehicle did not meet your expectations. I have passed this on to our Sheffield Management Team so that this can be raised with the valeting company to ensure that this is improved going forward.

I do apologise for any disappointment and inconvenience that this has caused.

Kindest regards,
Big Motoring World

Valutata 3 stelle su 5

Had such an amazing experience when…

Had such an amazing experience when purchasing my car. I would like to recommend anyone buying a car at Sheffield to ask for Richard as he made me feel so comfortable and never was pushy with the sale.

My stars are only 3 because I have just had a SOS fault that coming on and off and I have not had the car 30 days yet. Sent an email to Big Motoring World to pay for all the cost to get it repaired. Be great if you can respond to this

But if I was to score based on the sales advisor Richard I would give 5 stars

4 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Jessica,

Thank you for your review!

I will pass on your feedback to Richard. However, I'm sorry to hear about your concerns.

Unfortunately, we have been unable to locate your details and we have yet to receive a response to our request for further information via Trustpilot.

Please get in touch at bigassist@bigmotoringworld.co.uk with further details including your vehicle registration so that we can look into this further.

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish. The staff were friendly, helpful, and not pushy, making the whole process stress-free. Everything was clear and transparent, and I’m really happy with my car. Highly recommend!

13 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Jikku,

Thank you for your amazing 5-star review!

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Purchase a vehicle from Sheffield branch

Purchase a vehicle from Sheffield branch very helpful staff no sales pressure would highly recommend and wouldn’t hesitate to recommend to family and friends

13 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Marie,

Thank you for your amazing 5-star review!

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Highly recommend

Perfect from start to finish, very professional, no hard selling, salesman Reece was very helpful and knowledgeable making buying of the car easy, would buy again from there

1 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Jane,

Thank you for your 5-star review!

I will pass along your lovely feedback to Reece and the team at Sheffield!

Kindest Regards,
Big Motoring World

Valutata 1 stelle su 5

I’m extremely disappointed with big motoring world Sheffield

I’m extremely disappointed with the level of service and professionalism I experienced from this garage.

From the beginning, communication was poor and unprofessional. Phone calls were handled badly, and I was often given false or misleading information. I repeatedly had to chase for updates regarding the car and answers to my questions, despite being told multiple times that someone would contact me within 24 hours — which rarely happened.

What made the experience even worse was that a car reserved in my name was sold to someone else. This is completely unacceptable and shows a serious lack of organisation and respect for customers.

Promises that were made were not followed through, and overall the entire process was handled with incompetence, poor communication, and a lack of professionalism.

Based on my experience, I would never buy a car from this garage again, nor would I recommend them to anyone else.

6 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Dani,

Thank you for bringing this matter to our attention and expressing your dissatisfaction with the service you've received from Big Motoring World. We apologise for any inconvenience or frustration caused by the issues you've encountered with us.

Your experience with what you have detailed falls well below par with what we expect from the service here at Big Motoring World. I have passed this on to the relevant Management Teams so that this can be reviewed internally. Additional training will also be provided where necessary to ensure this does not happen again.

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Salesman was very pleasant and…

Salesman was very pleasant and friendly, nothing was too much trouble and he wasn't pushy in any way.

10 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi Mr Jones,

Thank you for your great 5-star review!

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Thank you to Max, Fran and Jody.

Thank you so much to Max, he made the process easy and let us look at another car while there, which I ended up having! Thank you to Jody for a smooth hand over when I picked it up. Thank you to Fran for helping with all the finance and getting it all set up.
Overall, it was a very pleasant experience and I would definitely return if I decided to upgrade in the future!

10 maggio 2026
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Risposta di Big Motoring World - Sheffield

Hi Milie,

Thank you for your amazing 5-star review!

I will pass on your feedback to Max, Jody, and Fran.

Kindest regards,
Big Motoring World

Valutata 5 stelle su 5

Would 100% recommend shopping at…

Would 100% recommend shopping at BigMotoringWorld Sheffield, the staff were really nice and helpful. My sales advisor Dan was excellent, he was a big help and made the whole process simple.

9 maggio 2026
Non scritta su invito
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Risposta di Big Motoring World - Sheffield

Hi Adam,

Thank you for your lovely 5-star review!

I will pass on your feedback to Dan.

Kindest regards,
Big Motoring World

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