Staff were friendly and very helpful. We felt the brakes on the car we tested were not quite right and they had new brake discs fitted while we waited. Whole process was easy and we never felt under... Leggi di più
Sede
Cambia sedeBig Motoring World, Buckmore Park, Maidstone Road, ME5 9QG Chatham, Kent, GB
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Scopri cosa dicono le persone
Paid for a car we liked online to be delivered to this showroom and thought it would be a quick check over and drive away! We had the full on sales pitch. First room - you’ve picked the best car on th... Leggi di più
The team were very welcoming and friendly. I had read reviews about staff being pushy when trying to sell add-ons, however I did not find that this was the case. The only issue was that they were shor... Leggi di più
L'azienda ha risposto
Arrived at opening time with no pre booked appointment, immediately it was clear that nothing would be too much trouble… Welcomed and booked in within 5mins with and advisor called Bethan…whe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We supply thousands of cars a month to customers across the UK. We strive to ensure all of our customers are over the moon and with a car that puts a smile on their face.
Informazioni di contatto
Big Motoring World, Buckmore Park, Maidstone Road, ME5 9QG, Chatham, Kent, Regno Unito
- 01634 248638
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Le persone hanno visualizzato anche
More interested in the warranty commission
I only have the car for a few days. At the same time, I love the car. The experience of buying it wasnt that pleasant. The sales guy was fine; it's the insistence on additional items they wanted to sell, and the change of tone from making it an enjoyable experience to saying to myself, 'if it's not sorted within the next 20 mins, I im prepared to leave.' At the same time, I was happy to take the info away and take time to read and decide that wasnt allowed. I had to do it there and then. Even when I highlighted that I have a family member who would do the maintenance and has done so for every other motor I've owned, they decided to send the manager over to try talk me around and then to push the narrative that my family member wouldn't want me give him work. I won't be buying another car from them.

Risposta di Big Motoring World - Blue Bell Hill
Great service from Naz went through all…
Great service from Naz went through all the car’s abilities and really easy to talk too, we are now looking to purchase another car from BMW

Risposta di Big Motoring World - Blue Bell Hill
This was a 2nd purchase is less than 2…
This was a 2nd purchase is less than 2 years. As this time, I used financing, the experience wasn’t that good. Been rushed a lot, ling waiting and most annoyingly, I was credit checked twice for their error. I was told, I would be given car mats but last minute the salesman changed his mind. Probably because of me not wanting to signup for those useless extra subscriptions. So all in all, my experience this time wasn’t very pleasant.

Risposta di Big Motoring World - Blue Bell Hill
Awful- returned after initial visit on…
Awful- returned after initial visit on getting a price range for my car . On wanting to proceed this range was completely ignored and I was offered 20 % less for my car which was never justified. I wasted half a day and having spoken to other people that I know I can see this is not unusual . Have subsequently had 3 calls asking for feedback. Cannot underestimate how bad my experience has been.

Risposta di Big Motoring World - Blue Bell Hill

Risposta di Big Motoring World - Blue Bell Hill
2 bad experiences
As a returning customer, I wanted to test drive 2 cars to decide which one I want. The sales man told me I need to come back once I'm already decided and sent me off to test drive somewhere else.
2 bad experiences: 3 years ago a ridiculously pushy sales person. I bought a car anyways.
A few days ago, a sales man who didn't want to do any work to sell. I'm probably not coming back.

Risposta di Big Motoring World - Blue Bell Hill
Thank you to Omar at Big motoring world…
Thank you to Omar at Big motoring world Chatham for his excellent service during my car purchase from them.

Risposta di Big Motoring World - Blue Bell Hill
Excellent service
Amazing service from Sujan and Holly took lots of time out of their day to help us thank you!

Risposta di Big Motoring World - Blue Bell Hill
Terrible
Terrible! I bought my Peugeot 3008 march 25 the whole process was exhausting,we wanted a cash buy they kept trying to convince us to at least pay part of it on h.p and have a holiday with the left over cash! Ground us down to accept 36month warranty , a few days after we bought the car the lights kept coming on and alarm kept going off all through the night took it back they said they couldn’t find anything wrong but reset it and it was fine,a couple of months later with were travelling home from a weekend trip and the ad blu light came on,Smoked billowed out of exhaust ,ad blu injector neede replacing they paid for it under warranty,3 weeks ago ad blu lights came on took it to my garage and it needs a complete new exhaust due to a crack in the dps which is not covered under the warranty!! I have had to phone big motoring world approximately 6 times to see what was happening as they don’t actually call you and aside waiting for up to 45 mins for an answer they are definitely not full of charm! Yesterday I called yet again to be told the claim was being reviewed and I would has an answer by 3 pm! I called this morning and was the told my claim is declined no covered under warranty! I know have a garage bill of over £2400 for the replacement of the the exhaust and really don’t know what to do! DO NOT buy from big motoring world or DO NOT buy warranty so disappointed!

Risposta di Big Motoring World - Blue Bell Hill
Great experience buying a car from Big…
Great experience buying a car from Big Motoring World Blue Bell Hill. Phillip made sure I was well looked after throughout – from coffee and biscuits to even milkshakes, which was a nice touch. The car was prepared perfectly, clean and fully charged on collection.
Highly recommend both the dealership and Phillip for a smooth and enjoyable buying experience.

Risposta di Big Motoring World - Blue Bell Hill

Risposta di Big Motoring World - Blue Bell Hill
Very professional set up
Very professional set up. get met at the reception by sale's person nothing seems to much trouble

Risposta di Big Motoring World - Blue Bell Hill
Recent experience of Big Motoring World.
The price of the car was very good however spending half a day in there trying to get out with the car too way too long. Also the selling of other products seemed to be a must even though I did not want them. They need to be more focused on time it takes.

Risposta di Big Motoring World - Blue Bell Hill
I have booked for test drive with a car…
I have booked for test drive with a car which has been sold and didn’t receive any notification, moreover too long to wait customer services to help

Risposta di Big Motoring World - Blue Bell Hill
Came back for the second time after…
Came back for the second time after walking away disappointment. Gary went above and beyond to get my partner the car he really wanted that he walked away from for the right price. Couldnt ask for more and would come back in a heart beat if he was our guy again.
Ask for Gary Church and he will get you the car you want at the best possible price.

Risposta di Big Motoring World - Blue Bell Hill
website is easy to understand and test…
website is easy to understand and test drive easy to book.

Risposta di Big Motoring World - Blue Bell Hill
Too pushy
After visiting I initially booked a test drive which I had to cancel
Then, phone calls, emails , texts
Blocked them the more calls on different numbers
Totally ridiculous!
Would never set foot in their dealership again

Risposta di Big Motoring World - Blue Bell Hill
I don’t like soon has we has we got…
I don’t like soon has we has we got there we was put in front of a computer to look at car when we know what we was looking for then to have the drive down so we could have a look then we see the man washing the car that we was also waiting for to have a look didn’t get ask if we want to take them for a test drive we won’t be going back

Risposta di Big Motoring World - Blue Bell Hill

Risposta di Big Motoring World - Blue Bell Hill

Risposta di Big Motoring World - Blue Bell Hill
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